Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.8 Service & staff
5.0 Room comfort
4.8 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Nov 18, 2013 on Hotels.com
Gold Club was excellent.
Recommendedby Rae from Hilton Head Island
Good hotel room in KievPosted Oct 16, 2013 on Hotels.com
The problem with the hotel is its location - while you can have a river view, you get with that view a view of a highway bridge, which is really not attractive.The room itself was really nice, and the staff is very friendly and helpful.
for Everyoneby Michael from Buffalo, NY
Nice HotelPosted Oct 7, 2013
Fantastic hotel with super friendly staff. Conveniently located with a nice view of the Dnipro river. Easy access to the city and sightseeing with the subway system, which is two minutes from the Hotel. The Hotel restaurant is a little pricey but the food is worth every penny. Highly recommend the bar.
for Everyoneby tom from london
very nice hotel but location is notPosted Oct 6, 2013
this is a conference event hotel compared to other 5 stars chains. kiev is a green city but this hotel has a terrible road construction nearby. behind the hotel there is a park on the top of of the hill where you have to climb for 20 min. city center needs a 5 min cab drive.
for Everyoneby A verified traveler
2nd stayPosted Sep 28, 2013
Location: The location is good for the metro and funicular and is within walking distance to the city centre
My second visit to this hotel and again it was a pleasurable experience. The room was very comfortable and the staff provided a high level of service
for Business Travelersby Hisham
Posted Sep 22, 2013 on Hotels.com
for Everyoneby Jerry from Canada
Excellent HotelPosted Sep 2, 2013
Friendly and helpful staff. Everyone I talked to knew English. Helpful to plan the evening and tours and very knowledgeable about the city.
for Everyoneby A verified traveler
Nice HotelPosted Sep 1, 2013
Enjoyed my stay at this hotel. Lovely staff.Lovely location by the river.
for Couplesby Shahn from London
USE HOTELS.COM FOR YOUR NEXT HOTEL BOOKINGPosted Aug 22, 2013 on Hotels.com
It was the best experience of my life. Highly recommended.
for Familiesby An Around the World Traveler from USA
Excellent Hotel, Service, Hospitality, but...Posted Aug 10, 2013 on Hotels.com
We stayed for 4 nights in this hotel and it is hands down amazing. The staff couldn't be more friendly and helpful, and everyone spoke excellent english. They welcomed us from the beginning and upgraded us without asking. The hotel is a Fairmont, and lives up to the quality expectations. The rooms are big, and the amenities are top notch (we had a nespresso machine in our room which we thought was a nice touch over the usual packets of freeze dried coffee in other hotels). The price for the hotel was a little higher than some of the others we saw online, but it was completely worth it. Our room rate didn't include breakfast so we can't comment on that. The hotel itself is in a good location... close walking distance to a metro station, the funicular, and the river boat cruises. Plus, lots of good restaurants nearby. The only thing we can nit-pick on is the walk into the hotel. There is some construction going on, and something is being built on the right side of the hotel, so if you wanted to get to the front entrance of the hotel, you had to walk around the block on the left side to get in. This isn't a deal killer, but at the end of a long day full of walking it felt like it took extra long to get back to the hotel. We visited in August 2013 so hopefully the construction will be done by the time you visit, so you will have an easy walk into the lobby. We would definitely stay at this hotel again, and highly recommend it. We loved it, and so will you.