Ratings based on 18 Verified Reviews
They paid and stayed. We double-checked. 4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.We double-checked.
Recommended
by David
Posted Jan 5, 2012 on Hotels.com
Excellent loaction, great rooms , helpful staff. The pool and spa are fantastic. I would stay here every time I am in Kiev !
Recommended
for Everyone
for Everyone
by Neil from London
Excellent for all.
Posted Jan 31, 2012
Pros: everything
Cons: Nothing
Location: Kiev
The Staff in this Hotel are simply the best i have ever experienced.Hotel is simply Perfect.
Not Recommended
for Everyone
for Everyone
by Lashta from Brazil
A nightmare in kiev
Posted Jan 29, 2012
No class of service as a normal Hyatt gave to offer, since I last stayed, all services, starting from checkin procedures to room comfort to other hotel services have been deteriorating. On the second day the room was smelling sewage which was not acceptable. They blamed me for turning the temperature down that resulted in causing the incident. Even the letter I got from the reception didn't have any apologies or any humor. I will sure not recommend anyone to stay there anymore. Sometimes even, we had to wait for our car because the valet parking person went for launch. What a disappointment.
Recommended
for Everyone
for Everyone
by A verified traveler
great choice
Posted Jan 1, 2012
beautiful hotel, nice location, very good staff, comfortable rooms. Will stay there again.
Recommended
for Families
for Families
by A verified traveler
Hot in the room
Posted Jan 29, 2012 on Hotels.com
Great location. I was excited to stay only to be placed in the hot room and staff was not able to do anything about it. Their recommendation was to go and stay at the Intercontinental or Fairmont if I wanted my room cooler. My husband and I were not even offered to move to a different room. Rude and incompetent staff.
Recommended
by K and G
Perfect location
Posted Jan 28, 2012 on Hotels.com
Brilliant facilities, superb pool and steam room, incredibly clean and well maintained. A tad pricey, but that's Kiev! Didn't think much to the Asian restaurant, sadly no better than the average UK takeaway despite being cooked fresh on site. Excellent breakfast with extensive choices.
Recommended
by A verified traveler
Hyatt Regency Kiev
Posted Jan 3, 2012 on Hotels.com
Very comfortable, excellent service everywhere but the lobby bar which was a bit slow. But would definitely recommend
Recommended
by A verified traveler from Luxembourg
Kiev Hyatt
Posted Jan 24, 2012 on Hotels.com
Well located and maybe the best hotel in Kyiv with the Intercon. Pricing goes along with this of course. The SPA was very nice also, the therapist was really first class. Also very well located, a hop and a skip from everything. Staff was very courteous and polite.
Recommended
by A verified traveler
Posted Jan 30, 2011 on Hotels.com
Recommended
by A verified traveler from Calgary
The BEST hotel in Ukraine bar none
Posted Jan 31, 2011 on Hotels.com
Greetings from Kiev, Ukraine. I arrived at the Hyatt Regency Kiev 2 days ago after a not so enjoyable trip to Odessa at an alleged 5 star. I cannot express in words how impressed I am with this hotel, I have stayed in many top tier hotels throughout the world and the level of absolutely everything here, from customer service, friendliness, quality of food, accomodation, and cleanliness is absolutely staggering. If you have the money to spend I would not think twice to book your stay here, you will not be disappointed. I have never felt so safe in eastern Europe. I am from Canada and I feel right at home in this hotel. Everyone speaks fluent english and bend over backwards to ensure you are happy. Highly highly highly recommended!! A+