Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Roma

un ottimo 5 stele con atmosfera gradevole

Posted Jun 8, 2015
Pros: pranzo al buffet e camera molto spaziosa.. servizio concierge impeccable
Cons: la Jacuzzi della spa troppo piccola
Sono stato a Kiev per 4 giorni per lavoro e ho scelto questo hotel dopo averne frequentato un altro molto vicino. l'hotel ha una ottima posizione central ed è molto silenzioso... il personale è molto cortese ed efficentissimo ben oltre le loro specifiche preprogartive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

First class hotel and staff

Posted Jun 3, 2015
Everyone at this hotel is great. Did not have one bad experience. I will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price for very good value

Posted May 31, 2015
Pros: it was all just great. I love it when the staff is friendly and warming to the guests.
Cons: The old doorman is really the opposite from all the positive things of the hotel. He looks at you,don't say a thing, not even a friendly smile !
Location: Well there are restaurants and shops close by, but its also a 10 minute walk to the city centre, which I didn't mind.
Staying in this hotel was really very good and the staff of the frontdesk and restaurant were very friendly and correct. The old doorman was the only person who was not friendly, but the stay was even better and cheaper than the Premier Palace, where I stayed before. The breakfast was great, so next time I would stay here as well.
2 out of 5
by A verified traveler from los Angeles

Expensive hotel

Posted May 4, 2015
Pros: Personnel
Cons: Rooms,elevators slow small.
Small clostrofobic elevators & rooms far from Meidan 20 min walk, very expensive breakfast 650 Hrivna - $ 33 for Kiev ,never stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Best hotel I have ever stayed at

Posted May 1, 2015
Location: you are so close to downtown, that there is so much to do and see from this central location.
The staff, the rooms, the spa, the food were all great. I know if and when I return to Kyiv, this is where I will stay, without a doubt!
5 out of 5
Recommended
for Business Travelers
by Daniel from London

Perfect for business

Posted Apr 30, 2015 on Hotels
Business trip for 2 nights. Faultless Hotel and staff.
5 out of 5
Recommended
for Business Travelers
by Daniel from Stevenage

Superb Hotel worth using.

Posted Apr 27, 2015 on Hotels
Superb polite service and excellent staff and facilities. Outstanding for a stay and you cannot ask for more from the staff. If there is a downside it is only that the Hotels location although pretty central is a bit dull. Plenty locally within a few minutes walk.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Lovely old hotel, firmest bed I've ever slept in

Posted Apr 19, 2015
Pros: The hotel is well positioned to access the city center, the building is beautiful, and many rooms have tiny internal balconies.The gym has top-of-the-line equipment. Cons: This was the firmest mattress I've ever experienced. If you like this, great. If not, tough luck. Additionally, staff could be slightly snobby if I wasn't dressed to the nines.
5 out of 5
Recommended
for Everyone
by A verified traveler

Welcoming hotel with excellent restaurant

Posted Apr 15, 2015
Pros: I liked the old-world charm of the hotel, but was happy with the modern conveniences.
Cons: If I was to improve one thing, it would be the slightly yellow tint of the water filling the bath tub. That took some getting used to. The water......
Location: This hotel is within walking distance of Independence Square, the Golden Gate, Saint Sophia, and many other attractions in the Center of Kiev. Nice!!!
I was very impressed by this hotel. The staff was excellent, and went out of their way to make sure I was happy. The room was large, and comfortable. The one drawback was the bed, but I might have been expecting a squishy American style mattress. This one was your standard European firm mattress. The Restaurant associated with the hotel is definitely a five star place. Excellent food, a deep wine selection, attentive waiter and sommelier who know how to make a person feel special. I'd highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Good hotel in Kiev

Posted Mar 12, 2015
Opera is a good hotel, situated reasonably close to everything, without being in a noisy area. Staff are the real gem here, the speak good english. And they know how a 5 star hotel is run. The hotel is probably 4.5 star in terms of rooms and facilities, but is a beautiful building and staff make up for the age of the building and facilities.