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Reviews of Sherborne ApartHotel

3 out of 5
Sherborne ApartHotel
Mykilskyi Lane (Sichneviy Lane), 9, Kyiv

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 67 reviews" "
Rating 8 - Good. 20 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

abu m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are excellent the location good ,
Stayed 2 nights in Dec 2019
Response from Maryna on Jan 22, 2020
Dear Abu, Thank you very much for your staying with us! We will be happy to see you in our hotel whenever you find time and opportunity to visit Kiev again.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very good and quiet friendly hotel amazing location
Stayed 1 night in Nov 2019
Response from Marina on Dec 4, 2019
Thank you very much for your stay with us! We will be happy to see you in our hotel whenever you find time and opportunity to visit Kiev again. Kind regards, Marina

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
The staff was very friendly and helpful and the property was good and conveniently located.
Stayed 11 nights in Nov 2019
Response from Marina on Dec 4, 2019
Thank you very much for your review. We are very happy that you are satisfied with your stay with us. Hope to see you again in the nearest future. Sincerely yours, Marina

10/10 Excellent

Greg, Melbourne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & very friendly staff. Deluxe rooms are very large.
Stayed 5 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On early April 2019, I stayed at the Sherborne ApatHotel which, I recommended while vacationing in Kiev. Before my arrival at Kiev the staff at Sherborn meet me at the KSP Airport and provide me transportation to and from the Hotel, great service. I spent a week at Sherborn and the price was fantastic. The rooms are a mixture modern convinces and architecture of the rooms are of classical Victorian style. The rooms are environmentally friendly that provide passive solar heated windows which make for comfortable temperature inside the rooms. The hotel provides maid service every day that ensure the rooms are spotlessly clean. Further, the Sherborn provides marble fished bathroom which provide a pleasant atmosphere in getting ready to explore the city of Kiev. My room consisted of a wonderful clean kitchen for cooking if one prefers to cook and the Sherborn is also centrally located to fine restaurants well within walking distance from the hotel. The city of Kiev provides a wonderful sense of security and the staff at the Sherborn are courteous and they are interested in the comfort of their customers. I highly recommend staying at the Sherborn for a pleasant visit to the city of Kiev.
Stayed 8 nights in Mar 2019

10/10 Excellent

Ian, Uk

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always prepared to help to make your trip and stay as comfortable as possible. I stay here with 3 generations of my family and all enjoyed our time there, it’s a great base from which to explore the city.
Stayed 4 nights in Apr 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Aparthotel in a lovely part of Kiev.
We were very happy with all aspects of Sherborne Hotel. Great area which had a quiet residential feel yet very close to excellent restaurants and attractions, such as Pecherska Lavra and the beautiful parklands. The staff were very helpful. We slept soundly every night even through the thunderstorm that swept through Kiev during our stay. We would recommend this to anyone who doesn't want to stay in a large hotel.
Stayed 5 nights in Aug 2018
Response from Tamara on Sep 14, 2018
Dear Maria, Thank you very much for your kind review. We will be always happy to see you in our hotel. Warmest regards from all of us!

10/10 Excellent

Mark, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments with good transport links
Stayed five nights and had a great time. Close to Arsenelna station (the deepest in the world!) with easy access across the city. Staff are great - helpful and responsive. No lifts so a bit of a climb, depending on which floor you're on but not a problem unless you're mobility impaired.
Stayed 5 nights in Aug 2018
Response from Marina on Sep 14, 2018
Dear Mark, Thank you very much for your stay with us. We will be happy to see you in our hotel, whenever you find time to visit Kiev. Kindest regards, Marina

8/10 Good

john, channel islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment near metro
The welcome is genuine and the apartment modern and clean. Close to major attractions and metro 5 minutes walk away. Have stayed here before and will stay again. One word of caution is there is no lift so request a ground floor or low floor apartment as the 10 flights of stairs is great for fitness if you have the apartment at the top of the house. They do assist with bags however. The owner can organize taxis back to the airport and excursions. We were a party of 7 and she organized a large car for us. I have no hesitation in recommending this property to you.
Stayed 1 night in Jul 2018
Response from Marina on Sep 14, 2018
Dear John, Thank you very much for your review. If you find the opportunity to visit Kiev again, we are always at your service. Best wishes, Marina

8/10 Good

john, channel islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice apartment close to metro
good apartment with excellent location.1 stop from central kiev and within walking distance of marinsky park and other tourist attractions. staff are very helpful and good english spoken. apartments are clean and modern but be warned no lift.
Stayed 2 nights in Jul 2018

10/10 Excellent

Dave, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay at this hotel, the staff were again fantastic. The property is centrally located and in easy reach of much of historic and beautiful Kiev. Quiet, safe and clean. English speaking staff and a friendly atmosphere. I cannot recommend it highly enough for anyone wanting to experience Kiev.
Stayed 11 nights in May 2018

10/10 Excellent

Dave, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located comfortable and clean
You feel welcome from the moment you arrive, friendly English speaking staff promptly process your check in and see you to your apartment. The room I had was modern, clean and well furnished. A stocked ‘mini bar’ ensured I was able to make tea and coffee immediately upon arrival. There is 24 hour grocery store very close by and some wonderful restaurants. The area is quiet and safe, and very close to a lot of the sights and locations of central Kiev. A great place to stay . I had one minor issue during my stay , a plumbing fault , this was dealt with within 10 minutes of me raising the issue with the front desk, very good service. I will definitely use these Apartments again on my subsequent visits. I honestly cannot rate them highly enough.
Stayed 10 nights in Jan 2018
Response from Marina on Feb 17, 2018
Dear Dave! Thank you very much for your review. We will be happy to see you in our hotel whenever you find time and opportunity to visit Kiev. Sherborne Team

10/10 Excellent

lee, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
great staff, very comfortable spacious room. i only had 1 downside was no elevator. but not many floors and everything else about hotel more then made up for it. i will stay there next time i come to kiev.
Stayed 7 nights in Nov 2017

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepaid but no room
Prepaid for 2 nights, after long journey arrived to be told they had overbooked no room for us. Did not try and contact us to let us know, I booked room 10 days earlier no concern shown totally unacceptable ruined my plans.
Stayed 2 nights in Nov 2017

8/10 Good

john, jersey ci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb find in central kiev
just off the main road and close to the metro and major attractions, this is a great place to stay. english speaking staff and very helpful with lovely appointed apartments. apart from the 8 flights of stairs this was a perfect hotel. there are porters to assist with luggage but if stairs are not your thing ask for an apartment on a lower floor. highly recommended.
Stayed 6 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Staff was very friendly and helpful. Room service was very polite . Very clean rooms
Stayed 1 night in Oct 2017
Response from Tamara on Oct 7, 2017
Dear Bilal, We would like to thank you once more for choosing our services and we sincerely hope you have thoroughly enjoyed your stay. We will be happy to have you as our guest next time you are in Kiev, so if there is anything we can help you with do not hesitate to contact us at any time. Warmest wishes from all our staff.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Minimum Comfort, Good Location
Well located, but not much in terms of amenities. Furniture is quite old, but a + for air conditioning in the bedroom, - for not air conditioning anywhere else. Beware, no elevator, so make sure that you get a room in a lower floor or travel light...
Stayed 2 nights in Jul 2017

10/10 Excellent

Tatyana K. , Nj, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sherborne is only few minutes from the city Subway
I was soo pleased to stay in Sherborne Apt /Hotel. It is a such a beautiful, very clean and quiet place. Has a well equipped kitchen! This is really important to me when I travel so I can cook a little and eat healthier. The Hotel is located in the most Historical area of the city, and about 5 minutes walking distance from the Subway. Several food shops and restaurants just around the corner. The service was great! The Administration and the people in service were so warm and loving. I would highly recommend this Hotel to everyone who plans to travel to Kiev !
Stayed 2 nights in Jul 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
The rooms are great, staff goes above and beyond with their service, a really great location! Will definitely stay there again!
Stayed 2 nights in Jun 2017

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel / apartment. I stayed for one week and was very satisfied. Spacious and clean room, good price and good neighborhood. Staff was excllent and helped me with a few problems that came up! Highly recommend

8/10 Good

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment and staff but no lift
The apartment was really nice, actually the best we have ever stayed on this price, stocked with the essentials as milk, water etc, tea and coffee making facilities and everything you need. Staff very friendly and helpful. 24 hours supermarket nearby, the underground station and the famous Lavra about 7-10 minutes walk. The only drawback was that the apartment was on the 6th floor and there was no lift.

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Want a suite and a kitchen? This is your spot.
The was excellent and responsive. Very friendly and helpful at all hours. The room was in great condition and clean. House keeping was exceptional. It borders a main street that leads straight to the city center. I definitely recommend this hotel.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
I just spent one night, but the price and service was great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
good location, very friendly staff, a hassle free stay.
Response from General Manager on Feb 2, 2017
We would like to thank you again for your staying with us. We will be happy to have you as our guest next time when you are in Kiev. If there is anything we can help you with, do not hesitate to contact us at any time. Kindest regards, Tamara

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place 3rd visit just too many stairs
Response from General Manager on Feb 2, 2017
We would like to thank you once once again for your staying with us. We will be happy to have you as our guest next time when you are in Kiev. If there is anything we can help you with, do not hesitate to contact us at any time.

10/10 Excellent

Surasak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, good location
I was in Kiev for 5 days, the first four nights I stayed with one of the popular apartment however it was full on the 5th day, and i found Sherborne with similar price, so I booked it. They gave me what they promised, everything was great, staff who served me was very friendly, helpful. My rooftop room was one of the best with this price, only thing was climbing to 6th floor was tiring but that was not a big issue for me. Highly recommend and I will stay with Sherborne again!!

10/10 Excellent

M, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bed, great daily room cleaning, large room

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business and leisure in KIev
I stayed for a week in this excellent apartment that I will use again. The staff were first class and can arrange a pick up from the airport. The apartment is close to the metro that saved on time and travel. There are local bars and shops so you can save on eating and use the apartment kitchen facilities. The cleaner was excellent and I cannot find fault with the apartment or service.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and quality - as ever!!
As return visitors to The Sherbourne my wife, nine month old and myself used the hotel on this occasion as a stopping off point as part of a longer journey, confident on the high level of service and the transfer services for travel too and from the hotel. As ever our high expectations were perfectly met by this delightful team of dedicated staff - we will be returning no doubt about that, as this very well maintained and spotlessly-clean hotel continues to deliver everything we need when we travel to Kiev city.

10/10 Excellent

Mike, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel,close to Lavra
Overcharge for breakfast,6Fl -no elevator .Very camfy rooms

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but I selected a room with a balcony but there was none available on check in. I knew there was no elevator so I requested a room in the lower floors but got the top floor of building with six floors.

10/10 Excellent

Ihor, Redwood City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay after long flight
We arrived to KBP airport at 10:30 pm and were met by hotel's driver. The hotel is located in a very good area within walking distance to parks, metro stations and central part of Kiev. The room was very nice. Instead of studio we got suit with three bedrooms and fully furnished kitchen. Great value for the price! The only disadvantage is that they don't have an elevator and there are 6 floors.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not expecting
I don't recommend this hotel even you can't say is a hotel from all the aspects 1:- difficult to reach the hotel 2:-terrible rooms 3:-facilities,condition isn't gite good
Response from Tamara Sheshko on Jun 2, 2016
Sherborne Apart Hotel offers beautifully designed apartments where everyone will find all the facilities and services of a luxury hotel, while enjoying the privacy, comfort and relaxed environment of home. Located in the most prestigious part of Kiev, our hotel has the best location in the elite residential area of downtown. Kreshatyk – main street is only 5 minutes by car from our hotel. As attested by countless feedback from a myriad other guests. We understand your possible dissatisfaction, given that we had to ask your female guests to leave during the night to the amount of noise emanating from your flat, which was disturbing the peace and quiet for other guests.

6/10 Okay

Verified traveler

Disliked: Staff & service

10/10 Excellent

alan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
I found my stay very comfortable the apartment was kept very clean everybody working there could not do enough for you . I will definitely stay there again and would recommend it as a place to stay

8/10 Good

Bryant, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kiev
GREAT SERVICE. I would give them 10 stars if possible. car was waiting at the airport, anything you needed they would help with. TOP CLASS service. the room was large and spacious which is rare in Europe and the only fault I can find is the room was on the 6th floor and there was no elevator. Despite that, I will stay there anytime I am in Kiev. First class operation.

10/10 Excellent

Yago, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well recommended place to stay
Great staff Very helpful
Response from Anna on Aug 15, 2015
Dear Guests, Thank you very much for your kind comments. We always try to do our best to meet the most of our guests' conveniences. We hope to see you again in the nearest future. With kind regards from all our staff. Anna Davidenko Guest relation manager

10/10 Excellent

T, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sherborne Guest House
Excellent location, in Kiev close to the efficient metro. Very comfortable place to stay, helpful and unobtrusive staff. All services are available and easily provisioned. Rooms big, clean, comfortable and contain everything needed for a good standard of living.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice room. Hotel near (30 minutes walk) of many touristic attraction. Near a grocery store so you can easily use the kitchen. Good and sympatistic personnel.

10/10 Excellent

Paul, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Metro and spacious accomodations
I was there for over a week. My rental had a stove ,small refrigerator, kitchen, 2 small tv's (with a couple english channels) and a living rooom. Everything was clean. Everyday they offered to clean the apartment. it beats most of the hotel options in the surrounding area for the price and size. The receptionist does speak English and we're welcoming.

8/10 Good

Seth, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The staff was great, spoke good english and were able to help me plan a day of touring around Kiev. The room was huge, with a separate living room (with kitchen) and bedroom. TV with some english channels.

8/10 Good

robert, hamilton canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
diamand in the ruff
I had a great stay beautiful apartment close to everything .people in office spoke good english. just hard to find but worth finding

10/10 Excellent

adrien, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was nice .....good location .close to supermarket ........nice staff .helpfulllllll
Response from Anna on Jan 10, 2015
Dear Adrien, Thank you for your kind comment. We are happy to know that you enjoyed your stay in our property and will be happy to have you as our guest whenever you find time and opportunity to visit Kiev. Kindest regards,

8/10 Good

kai, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
a little bit hard to find since it is in a back ally very helpful and frienddly English speaking personal big and comfortable room with kitchenette wifi worked good I'll stay there again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch comforts close to centre
Super stay, Euro reno, clean, many small extras and excellent accessories.
Response from Anna on May 16, 2015
Dear Guest, We are very greatful for your kind review. We will be happy to have you as our guest in the future and we will do our best to make your stay with us the most enjoyable part of your trip! Kindest regards,

8/10 Good

Roy, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here on my next visit.
Nice & comfortable. Just what i had expected for what I paid. Very nice & helpful English speaking stuff! I'm planing to use this hotel on my next visits.

8/10 Good

Oleksandr, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price I've paid
This is not really a hotel, it is an office which provides very nice apartments located at the heart of Kiev on Kreschatik street with very nice view on this street. All the usual services provided by hotels were included. One drawback is that it was initially hard to find the office. Also, I was charged for the internet for two days, though I've requested internet only on the second and last day of my stay. I am sure I could resolve it, but was in harry and paid for two days instead of tipping.

6/10 Okay

Mats

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hårda sängar! Första rummet jag fick var på 8 våningen. Ingen Hiss. Fick gå. Efter ett dygn fick jag nytt rum. på första våningen. = Bra. Det finns ingen restaurang på hotellet. De hämtar frukost från en restaurang. Wi- Fi var bra till ocn från. Ingen uppkoppling vissa tider.
Stayed 4 nights in Feb 2019
Response from Marina on Mar 9, 2019
thank you

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018