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Heaven Restaurant & Boutique Hotel
4.0 star property

Upscale spa hotel, walk to Union Trade Center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Heaven Restaurant & Boutique Hotel

Photo gallery for Heaven Restaurant & Boutique Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Front of property
Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch served; local and international cuisine, garden views
Gift shop

Overview of Heaven Restaurant & Boutique Hotel

VIP Access
Reviews
9.2

Wonderful

Highlight
  • Staff & service is scored top 10% in Kigali by travelers.

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar

Explore the area

Map
No. 7, Street KN 29, Kiyovu, Kigali
  • Popular LocationUnion Trade Center9 min walk
  • Popular LocationKigali Heights8 min drive
  • Popular LocationKigali Convention Centre9 min drive
  • AirportKigali (KGL-Kigali Intl.)20 min drive
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Villa Budget King Room

Villa Budget King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Superior King Room

Residence Superior King Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Budget Queen Room

Villa Budget Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Villa Budget Queen Room

Highlights

Air conditioning
LED TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
Satellite channels
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residence Superior Queen Room

Residence Superior Queen Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Residence Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Coffee/tea maker
Free bottled water
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Four Points by Sheraton Kigali
Pool
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Parking included
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9.0 out of 10, Wonderful, (42)
The price is $108
$134 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Kigali

Located in Kigali, Heaven Restaurant & Boutique Hotel is in the city center and near the airport. Union Trade Center and Kigali Convention Centre are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Visit our Kigali travel guideOpens in a new window

What's nearby

  • Union Trade Center - 9 min walk
  • Nyamirambo Stadium - 7 min drive
  • Kigali Heights - 8 min drive
  • Kigali Convention Centre - 9 min drive
  • University of Kigali - 9 min drive

Getting around

  • Kigali (KGL-Kigali Intl.) - 20 min drive

Restaurants

  • Cucina Italian Restaurant - 16 min walk
  • Executive Lounge - 17 min walk
  • Makfast - 12 min walk
  • Dine Divine - 15 min walk
  • Brioche - 10 min walk

About this property

Heaven Restaurant & Boutique Hotel

Upscale hotel near Kigali Convention Centre
Located close to Union Trade Center, Heaven Restaurant & Boutique Hotel provides free cooked-to-order breakfast, a terrace, and an art gallery on site. Adventurous travelers may like the archery, fitness classes, and cycling at this hotel. Indulge in a manicure/pedicure, a deep-tissue massage, and a body scrub at the onsite spa. The on-site local and international cuisine restaurant, Heaven Restaurant, offers breakfast, brunch, lunch, dinner, and garden views. Yoga classes are offered at the health club; the property also has designer stores on site, a coffee shop/cafe, and a garden. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and extended parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • A 24-hour front desk, wedding services, and meeting rooms
Room features
All guestrooms at Heaven Restaurant & Boutique Hotel include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with showers and tubs or showers
  • 32-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: USD 50

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle (one way)
  • Late check-out fee: USD 50
  • Rollaway bed fee: USD 30.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heaven Restaurant Boutique Hotel Kigali
Heaven Restaurant Boutique Hotel
Heaven Restaurant Boutique Kigali
Heaven Restaurant Boutique
Heaven Restaurant & Boutique
Heaven Restaurant Boutique Hotel
Heaven Restaurant & Boutique Hotel Hotel
Heaven Restaurant & Boutique Hotel Kigali
Heaven Restaurant & Boutique Hotel Hotel Kigali

Frequently asked questions

Does Heaven Restaurant & Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Heaven Restaurant & Boutique Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Heaven Restaurant & Boutique Hotel on Apr 27, 2024 start from $96.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heaven Restaurant & Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heaven Restaurant & Boutique Hotel?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Heaven Restaurant & Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Heaven Restaurant & Boutique Hotel?

Check-out is at 11 AM. Late check-out is available for USD 50.

Does Heaven Restaurant & Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.

Where is Heaven Restaurant & Boutique Hotel located?

Located in the heart of Kigali, this spa hotel is 0.4 mi (0.7 km) from Union Trade Center and 2.7 mi (4.4 km) from Kigali Convention Centre.

Heaven Restaurant & Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 241 reviews" "
Rating 8 - Good. 49 out of 241 reviews" "
Rating 6 - Okay. 19 out of 241 reviews" "
Rating 4 - Poor. 6 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Jeffrey

Stayed 6 nights in Mar 2024

10/10 Excellent

Alecia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there!
Stayed 1 night in Mar 2024

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and service. We were lucky to be upgrade to a much bigger room Anything we asked about was immediately resloved. The complimentary massage was great and breakfast offered much variety and selection. Would happily return to Heaven when in Kigali.
Stayed 6 nights in Mar 2024

10/10 Excellent

ROLAND

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely well equipped rooms. Staff always ready to help. Good pool. Excellent breakfast and and two excellent restaurants. Reception always ready to help and arrange things. Great concept of facilitating the training of local Rwandans.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

christiane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Catriona, Newar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. We stayed in a budget king room which was just lovely. We loved coming home at the end of the day to a sparkling clean room with the bed crisply made and the mosquito netting tied up and draped like a queens bed in a fairytale. There are modern amenities that Americans often expect like a hairdryer, a nice TV that we never used, a fridge, a coffee and tea station and filtered water. The pool is solar heated and not too cold even in winter (December). The landscaping around the pool is gorgeous and well maintained. The rooms come with a copy of the owner's book telling the story of how they arrived in Rwanda 15 years ago. I have not finished it yet, but you will also get a history lesson when reading. As noted on the website it is a hospitality training center and the staff is so attentive! Two highly rated restaurants adjoin the hotel (actually on two properties up the road), one serving more traditional fare and one more high end international fare. I love how entrepreneurial the owners Josh and Alissa are and how they are helping to build Rwanda. They are part of the story of justice, forgiveness, and hope that is modern Rwanda. I hope more folks travel to this beautiful, safe, and welcoming country
Stayed 8 nights in Nov 2023

6/10 Okay

Rita

Traveled with partner
Liked: Cleanliness, staff & service
The staff is excellent. The room was very tiny and the bright light outside made it difficult to sleep at night.
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location, a real treat
Stayed 2 nights in Nov 2023

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0