Ratings based on 83 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Tennessee
Nice hotel. CleanPosted Nov 18, 2014
Pros: Hotel was clean, easy to get to and had plenty of parking.
Cons: a free breakfast. maybe a little softer bedding.
Location: Location was great. Was off the main drag about a block so was reasonably quiet. There was plenty of good places to eat nearby.
Hotel was easy to get to and was clean. A free breakfast would make it even better. The bedding was a little firm for me but the others in my group did not complain.
for Business Travelersby Chrisfrom Dallas
Too much money for valuePosted Oct 3, 2014 on Hotels.com
Very Expensive for Killeen, Texas. Not as updated as the new Garden Inns.
by A verified travelerfrom Sacramento
Not up to par.Posted Sep 30, 2014
Pros: Nice lobby
Cons: I would fire whoever is in charge of room maintenance. I would have a executive management inspection of every room.
Location: Location was fine when you figure out how to get to it.
We found the Hilton Gardens was not as it is advertised. The downstairs and lobby were great. When we went to our rooms the first thing we noticed was a dead cricket one foot from our door way. That dead cricket stayed there the entire five days of our stay. The hallway carpets and elevator carpets were dirty. The bathroom had a non working vent and would fog up everywhere. The wallpaper was pealing in several areas. The sink was falling away from the wall on the right hand side. Someone had tried to re grout around some tiles and really messed it up and didn't bother to do it right. To sit there and look at that bad workmanship was very disappointing. There was foreign residue on the wall next to my bed about 3 feet from my head. Who knows what that is? We would not stay at the Hilton Gardens again I have pictures if any one is interested.
for Business Travelersby A verified travelerfrom Livingston, TX
Great StayPosted Sep 16, 2014
Cons: better chair for relaxing in and get all the advertising off the TV in order to get the local channels
Location: There is more to do there than can be listed Every restaurant and major and minor store for shopping
I have never stayed at a hotel where the employees have always been in such a great and friendly mood all the time from the restraint front desk and mads
for Business Travelersby A verified traveler
Posted Aug 18, 2014 on Hotels.com
for Business Travelersby Martyfrom Dallas
Convenient, clean and closePosted Aug 16, 2014 on Hotels.com
Quick stopover, great bed, fridge and micro as well as a good quick breakfast. I wish room service was available a little later!!! But overall a great place to stop.
for Personal Eventby A verified traveler
Posted Aug 6, 2014 on Hotels.com
With the exception of the lack of wireless internet the stay was almost perfect.
Recommendedby A verified traveler
Posted Jun 23, 2014 on Hotels.com
Awesome Stay! Super clean!
by A verified travelerfrom lea
One night stayPosted Jun 15, 2014
Music from a restaurant or club next to the hotel kept me up most of the night. I wish it would have been disclosed and I would have brought ear plugs. I paid for two rooms to get very little sleep. Disappointing. The pillows were too soft and went flat when you lied down.
Recommendedby Tommyfrom Idaho
Great BedsPosted Jun 11, 2014 on Hotels.com
Everything was really good.