Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Michael from Monument CO
Mother's Day Weekend Stay In KilleenPosted May 19, 2014
My wife and I spent Mother's Day weekend visiting our daughter who lives in Killeen. We stayed at the Residence Inn and our experience was nothing but outstanding. Our room was outstanding; however the TV remote didn't work. We called down to the front desk and within 15 minutes someone was at our door to fix the problem with a new remote. We took time to rest most of the weekend so we didn't need housekeeping except for a change of towels which were delivered promptly
for Otherby Sally from Texas
Posted Nov 27, 2013
Pros: convenience to Fort Hood
Cons: The first night we were in a handicap room, the sofa bed was broken & extremely uncomfortable. You might want to check out the condition of sofa beds
Location: Convenient to HEB grocery store & to Fort Hood.
The best part of our stay was the wonderful woman who greeted us behind the desk, Debbie. She was ALWAYS friendly and helpful and couldn't have been nicer! I was in Killeen for my son in the Army, who had just had surgery....so obviously it was a stressful time for us. She went out of her way to make sure we were comfortable and had a nice room. She is a gem!!! You are very lucky to have her!!!
for Getaway With Friendsby Edith from Jacksonville, FL
Awesome StayPosted Sep 12, 2013 on Hotels.com
We stayed for 3 nights. Every one who worked there were so very helpful and very friendly. The hotel and the room was very clean and the breakfasts were always good.
Recommendedby A verified traveler
Posted Sep 6, 2013 on Hotels.com
This is a very nice hotel.
Recommendedby A verified traveler from San Antonio, Texas
ExcellentPosted Aug 18, 2013 on Hotels.com
Could not have been better.
for Everyoneby S.A.
Overnight stayPosted Aug 6, 2013
Pros: Near expressway & very quiet area.
For the price I got the suite for can't complain at all. The only thing I can say that was disappointing is when I booked the room online through Expedia, it said room had a balcony. When I checked into room,come to find out, there was no balcony & hotel wouldn't honor room originally booked. I didn't have energy to argue so I just took what was given. It was still a nice small suite though, very cozy, clean. I would definitely stay here again...really convenient to expressway, stores & restaurants.
for Everyoneby Betty from Grapevine, Tx
Clen and close proximity to Ft. Hood!Posted Aug 4, 2013
Pros: Very nice stay!
Cons: Air conditioner!
Location: Ft. Hood
The room was very nice and clean, the only thing that was unconventient was the air conditioner did not work well, we had to keep it on 61 degrees and it was stil warm. Otherwise it was. Pleasant stay and the breakfast was really nice!
for Everyoneby A verified traveler
Hotel reportPosted Jun 15, 2013
Pros: Service, hospitality, room, gratis breakfast were all first class except as noted above
Cons: see above
Everything was first class except for the following:: a. The door to the bathroom in out room could not be closed because of the illfitting door. b. At breakfast one morning, one of the workers failed to show, and no one knew how to operate the juice/water machine.
for Everyoneby A verified traveler
GREAT FOR ALL OCCASSIONSPosted Jun 14, 2013
DUE TO MANY BUSINESS COMMITMENT, I WAS PLEASE TO FIND COMFORT, WHEN I NEEDED TO REST.
for Everyoneby Susie from East Texas
Great valuePosted Jun 11, 2013
Pros: Sitting area where I didn't need to sit need to watch television.
Cons: Breakfast was so crowded, we nearly had to tote our food upstairs to eat. The food was great, though.
Location: Very convenient to all the major roadways, mall,and restaurants.
Came to town for a funeral. Hotel staff was very friendly and helpful. Room was clean and spacious. Had all the amenities we needed at hand. Great breakfast the next morning. Definitely will stay at this family of hotels again!