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Reviews of Days Inn by Wyndham Kingdom City

2 out of 5
Days Inn by Wyndham Kingdom City
3391 City Road 211, Kingdom City, MO

Reviews

6.6
Rating 10 - Excellent. 64 out of 343 reviews" "
Rating 8 - Good. 98 out of 343 reviews" "
Rating 6 - Okay. 81 out of 343 reviews" "
Rating 4 - Poor. 54 out of 343 reviews" "
Rating 2 - Terrible. 46 out of 343 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

beth

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, cheaper option and quitr comfortable. Would have like a later breakfast time, at least until 9:30. Otherwise, we appreciated our stay.
Stayed 3 nights in Mar 2024

6/10 Okay

derek

Traveled with family
Liked: Staff & service
Check in lady was great very nice, room was average, was satisfied, would stay there again, price was decent.
Stayed 1 night in Mar 2024
Response from Guest Service Relations Manager on Mar 24, 2024
Dear Derek,Thank you for taking the time to post a review about our hotel. I was pleased to hear that the lady that checked you in was great and very nice. I will let our Team members know so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

4/10 Poor

Leona

Business traveler, Traveled with partner, Traveled with pets
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It was dirty, hair on my sheets/ pillows and a dead nat on the pillow case. The tv stand (dresser) had dust all over. The shower wasn’t cleaned up to my standards anyways. The price was reasonable for these circumstances.
Stayed 1 night in Mar 2024
Response from Guest Service Relations Manager on Mar 24, 2024
Dear Leona,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that your stay was not up to your usually high standards. i compiled a list and reviewed it with our Team, so they may learn from the experience. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

6/10 Okay

Timothy

Stayed 1 night in Feb 2024
Response from Guest Service Relations Manager on Mar 24, 2024
Dear Timothy,Thank you for taking the time to give us a rating on our hotel. The next time you visit us, I invite you to express how we may improve our hotel in the future.Sincerely,Guest Serice Relations Manager

10/10 Excellent

james

Traveled with pets
Liked: Staff & service
The check in and the property were very clean on the inside. I was very impressed with the clearness of the room. For most of all, the chicken manager in the evening was just a very pleasant person with an upbeat personality. I made you feel very welcome. She said she had been there for 17 years. So I assume that you'll be keeping her. Thank you
Stayed 1 night in Dec 2023
Response from Guest Service Relations Manager on Jan 14, 2024
Dear James,Thank you for taking the time to post a 5-star review about our hotel. I was so pleased to hear that you were impressed with the clean room you stayed in. Thank you for the compliment about our evening Team member. I have passed the compliments along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Carolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Guest Service Relations Manager on Jan 14, 2024
Dear Carolyn,Thank you for giving us a 10-star rating! I have passed the 5-star rating along to our Team so they may be encouraged. We are looking forward to your next visit to our hotel. Sincerely,Guest Service Relations Manager

6/10 Okay

Leslie, Taylorsville

Business traveler, Traveled with family
Disliked: Staff & service
Staff not welcoming! After a 11hr drive we were tired and lady at the check in desk had a 0 personality and was judgy about the 11pm check in!!
Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin, clean room, parking by door
Stayed 1 night in Dec 2023
Response from Guest Service Relations Manager on Jan 14, 2024
Dear Christian,Thank you for taking the time to post a 5-star review about our hotel. I was pleased to read that you liked the easy check-in and your clean room with parking next to the door. I have passed the compliments along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023
Response from Guest Service Relations Manager on Jan 14, 2024
Dear Holly,Thank you for taking the time to post a 5-star review about our hotel! I was so pleased to hear that our Staff was friendly. I have passed the compliment along to our Team so they may be encouraged. We are looking forward to your next visit with us. Sincerely,Guest Service Relations Manager

10/10 Excellent

Sally

Business traveler, Traveled with family
Liked: Staff & service
Could have been cleaner
Stayed 1 night in Apr 2023
Response from Guest Service Relations Manager on Dec 16, 2023
Dear Sally,Thank you for taking the time to post a review about our hotel and giving us a 5-star review. I will pass along the compliment along to our Team so they may be encouraged. On behalf of our entire Team, I apologize that there was something not as clean as you wanted. If you would have let us know, I am positive that we would have fixed it right away. We are looking forward to your next visit. Sincerely,Guest Service Relations Manager.

2/10 Terrible

Shirae

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bed bugs my fiance got tore up we showed staff they acted like it was our fault. Kept asking if we where in the woods. The 2 other stays where ok.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay!
My room was recently renovated and perfect! I will definitely stay there again!
Stayed 1 night in Dec 2023
Response from Guest Service Relations Manager on Dec 16, 2023
Dear Brenda,Thank you for taking the time to post a 10-star review about our hotel! I have passed along to our Team your 10-star review of our hotel so they may be encouraged. I was so pleased that you liked your newly remodeled room. We are looking forward to your next visit. Sincerely,Guest Service Relations Manager

6/10 Okay

Mark

Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Mark,Thank you for taking the time to post a rating about our hotel. I have shared the rating with our Team so they may be encouraged.Sincerely,Guest Relations Manager

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Dec 16, 2023
Dear Kenneth,Thank you for taking the time to post a 5 star review about our hotel. I will pass the information along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Valued Guest,Thank you for taking the time to post a 10-point rating about our hotel. I have shared the 10-point rating with our Team so they may be encouraged. We are looking forward to your next visit with us.Sincerely,Guest Service Relations Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear James,Thank you for taking the time to post a 5-point rating for our hotel. I have shared the 5-point rating with the rest of the Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Julie,Thank you for taking the time to post a 10-point rating about our hotel. I have shared the 10- point rating with our Team so they may be encouraged. We are looking forward to your next visit with us. Sincerely,Guest Service Relations Manager

4/10 Poor

Christopher

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
the room we were given smelled as if was a smoking room, it stunk. The bed was small, I thought we reserved a queen but this bed was much smaller
Stayed 1 night in Nov 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Christopher,Thank you for taking the time to post a review about our hotel. n behalf of our entire Team, I apologize that your room was less than you expected. We are working hard to improve the room for the future. Sinceely,Guest Service Relations Manager

4/10 Poor

lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Lisa,Thank you for taking the time to post a rating for about hotel. I do hope that on your next visit, you stop by our front lobby and express your thoughts on how we may improve for future stays.Sincerely,Guest Service Relations Manger

10/10 Excellent

Ricky

Stayed 1 night in Aug 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Ricky,Thank you for taking the time to post a 10-point rating for our hotel. I have passed the 10-point rating along to our Team so they may be encouraged. We are looking forward to our next visit with us in the future.Sincerely,Guest Service Relations Manager

8/10 Good

James

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was very clean & well-maintained
Stayed 1 night in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear James,Thank you for taking the time to post a high rating about our hotel. I have past the high rating along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Kelly,Thank you for taking the time to post a 10-point rating for our hotel. I have passed the 10-point rating along to our Team so they may be encouraged. We are looking forward to your next visit with us in the future.Sincerely,Guest Service Relations Manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Make your hotel choices carefully
This Days Inn was below standard from other locations I have stayed in the past, generally seems to need a complete renovation due to age. Staff was friendly, breakfast was bare minimum choices, location was quiet on the side away from the highway where my room was located. For the price it's about what you might expect but the deal-breaker for me regarding future stays was the gnat or other small insect I was awakened by in the early morning hours when it crawled across my head...
Stayed 1 night in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Valued Guest,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that you did not have a good experience inside your hotel room. Sincerely,Guest Service Relations Manager.

4/10 Poor

Sarah

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Sarah,Thank you for taking the time to post a review about our hotel. On you next stay, I would like to invite you to stop by our front desk and express how we may improve for future stays.Sincerely,Guest Service Relations Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This “hotel” was very run down and old. The walls were thin and noises could be heard from outside annd other rooms.
Stayed 2 nights in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Valued Guest,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that our hotel needs improvement. The good news is, we are improving our rooms by renovating all of our rooms.We are looking forward to you seeing all of our improvements for the future stays.Sincerely,Guest Service Relations Manager

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very old and outdated. They took a bunch of old furniture and put it in the room. We had a dinning room table in the room with a scary looking microwave from the 80’s on it. The room smelled and I wanted to leave the minute we walked in. We will never be back.
Stayed 2 nights in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear James,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that you room was not updated. I am happy to announce that we are updating all of the rooms so in the future, this will not happen. Sincerely,Guest Service Relations Manager

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dera Valued Guest,Thank you for taking the time to post a high rating for our hotel. I have past the high rating along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Service Relations Manager on Nov 27, 2023
Dear Ruben,Thank you for taking the time to post a 10-rating for our hotel. I have past the 10-rating along to our Team so they may be encouraged. We are looking forward to your next visit with us.Sincerely,Guest Service Relations Manager

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice remodeled room
Nice remodeled room. Good size bath. Not a lot of choices on the breakfast bar.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Priced right compared to others
Room was clean and quiet. I was there for business so got up early and returned late. Breakfast was adequate with the basics including waffles. Again, it was kept clean. Fridge and microwave were clean and both worked. Mattress was firm and appeared to be new. New TV as well.
Stayed 3 nights in Aug 2023

6/10 Okay

Margaret

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, room, and options for breakfast. The employees were very nice too.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We weren’t there to tour, just for the night. Our room was clean. There were some noisy kids outside our room around midnight, which wasn’t great. The mini frig made a ticking noise all night. We needed to keep things cold or would have unplugged it!!
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This place wasnt horrible but it is outdated and the room wasnt very clean and had an odor that wasnt bad enough to put me in the backseat of the car for the night but it could definitely use a good cleaning.
Stayed 1 night in Jul 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a great deal of repair and it appears to be a location where people hang out and party. Upon checking in, it is this locations policy to charge an extra $100 in the event there are damages to your room. However, the rooms are already in poor shape, so it would be your word against theirs. There are also very few perks on site. Once you check out, it takes 3-5 days for your refund to process. Ridiculous policy - don’t stay here.
Stayed 1 night in Jul 2023

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I travel for work and look for areas that are safe, high traffic areas. This is next door to a truck stop gas station. Busy intersection with several options for food. Staff was friendly. Bathroom had been updated, fridge, microwave and coffee pot in room. Bed was comfortable. The room was in line with the price I paid. I could stay in 3 or 4 star...but its not necessary.
Stayed 2 nights in Jul 2023

2/10 Terrible

Walter

Stayed 1 night in Jul 2023

6/10 Okay

Susan

Traveled with partner, Traveled with pets
Disliked: Staff & service
So so motel. A group in the same complex argued loudly all night so nobody slept.
Stayed 1 night in Jun 2023

6/10 Okay

CARES

Liked: Room comfort
Older property, no elevator
Not a great location, no elevator, parking lot in poor condition, outside doors, older property, I wouldn’t stay there again
Stayed 1 night in Jun 2023

10/10 Excellent

trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Jun 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear Trisha,Thank you for taking the time to post a 5 out of 5nr hotel! I have passed the information along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

4/10 Poor

hye jeong

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old property and carpet floor. The room smells tobacco even it's "Non smoking"
Stayed 1 night in Jun 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear Hye,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that your room was noy up to standards. We are working on that situation by upgrading all of our hotel rooms. Sincerely,Guest Service Relations Manager

4/10 Poor

Jeffrey

Stayed 1 night in Jun 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear Jeffery,Thank you for taking the time to post a rating for our hotel. I would like to invite you to stop by our front desk on your next visit and express how we may improve our hotel in the future.Sincerely,Guest Service Relations Manager

8/10 Good

James A

Liked: Cleanliness
Clean and comfortable
Stayed 3 nights in Jun 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear James,Thank you for taking the time to post a high rating about our hotel. I have passed the compliment along to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

8/10 Good

Regina

Liked: Staff & service
Disliked: Property conditions & facilities
Smoke smell in nonsmoking room
Stayed 1 night in May 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear Regina,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologie that someone may have been smoking to close to your hotel room. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
hotel was run down. Air conditioner had heavy mold smell. People screaming at sundown then it got quiet. Not a family hotel. Many questionable characters hanging around.
Stayed 1 night in May 2023
Response from Guest Service Relations Manager on Jun 30, 2023
Dear Mark,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that there were some people a bit loud outside. Sincerely,Guest Service Relations Manager

2/10 Terrible

Donnie

Stayed 1 night in May 2023
Response from Guest Service Relations Manager on May 28, 2023
Dear Donnie,Thank you for taking the time to post a review about our hotel. On behalf of our entire Team, I apologize that you thought we deserved a low rating about for hotel. The next time you are visiting with us, I invite you to stop by our lobby and express how we may improve our hotel for future stays.Sincerely,Guest Service Relations Manger

10/10 Excellent

Marilynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended For a Basic Stay
We called to notify them of a late check in. No problem. Hotel was easy to find right off I-70. Bed was comfortable. A couple was talking very loudly in the middle of the night. Outside our room we think. Breakfast was fine. Waffles, pastries etc. Pretty much standard. We new we were only going to sleep for a few hours so only wanted clean, safe, and relatively inexpensive. This worked great for us.
Stayed 1 night in May 2023
Response from Guest Service Relations Manager on May 28, 2023
Dear Marilyn,Thank you for taking the time to post a 10-star review about our hotel! I was glad you enjoyed your stay. I apologize for the couple which were talking loudly. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful. My room was newly renovated and they did a nice job with the renovation. I was pleasantly surprised when I walked in. I felt like I was in a much more expensive hotel.
Stayed 2 nights in May 2023
Response from Guest Service Relations Manager on May 28, 2023
Dear Melissa,Thank you so much for taking the time to post a 10-star review about our hotel! I was so pleased to hear that your room was pleasantly looked like a more expensive hotel! I have passed on the compliments to our Team so they may be encouraged. We are looking forward to your next visit.Sincerely,Guest Service Relations Manager

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Property managers were polite and accommodating. Room was neat and clean.
Stayed 2 nights in May 2023
Response from Guest Service Relations Manager on May 28, 2023
Dear Kevin,Thank you for taking the time to post a review about our hotel. Thank you so much for the 5-star rating! I was so pleased to hear that our managers were so polite, and our rooms were neat and clean. I have passed the compliment along to our Team so they may be encouraged. We are looking forward to your next visit. Sincerely,Guest Relations Services Manager

8/10 Good

Kelley

Liked: Staff & service
No frills, outdated decor but beds are comfy and rooms have nice TV and a microwave. Good for economical travel.
Stayed 1 night in May 2023
Response from Guest Service Relations Manager on May 16, 2023
Dear Kelley ,Thank you for taking the time to post a review about our hotel. I was so glad that you gave us a 4-star rating and enjoyed at our hotel. I have passed along your compliments to our Team so they may be encouraged. We are looking forward to your next visit to our hotel.Sincerely,