Room, 2 Double Beds, Accessible, Non Smoking (Mobility) | Free WiFi, bed sheets

Reviews of Super 8 By Wyndham Kingsland I-95/Naval Base Area

2 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 73 reviews" "
Rating 8 - Good. 18 out of 73 reviews" "
Rating 6 - Okay. 6 out of 73 reviews" "
Rating 4 - Poor. 11 out of 73 reviews" "
Rating 2 - Terrible. 10 out of 73 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Michel

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from MD on Apr 6, 2024
Thank you for your feedback and for choosing Super 8 Kingsland. While we're glad you enjoyed some aspects of your stay, a 3-star rating tells us there's room for improvement. Could you tell us more about what fell short of your expectations? We take all feedback seriously and use it to improve the guest experience.

2/10 Terrible

Audrey

Stayed 1 night in Mar 2024
Response from MD on Apr 6, 2024
hank you for your feedback and for choosing Super 8 Kingsland. we are sorry for inconvenience on your stay, a 1-star rating tells us there's room for improvement. Could you tell us more about what fell short of your expectations? We take all feedback seriously and use it to improve the guest experience.

2/10 Terrible

sharon

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel the chair in our room was so dirty the grounds were unkept beds were uncomfortable only 1pillow each and not enough towels
Stayed 1 night in Mar 2024
Response from MD on Mar 18, 2024
Sorry for your experience. We try our best to clean the property. If needed you can come to the frond desk to ask for what you need. Thank you.

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised at recent (since last time I stayed here) changes. Looks like the whole place has been redone, it is much nicer than one would expect for the price. Only drawback is that noise from outside or other rooms is very apparent. Very pleased with our stay.
Stayed 3 nights in Feb 2024
Response from MD on Apr 6, 2024
We're thrilled to hear you had a perfect stay! Thank you for the 5-star rating, it truly means a lot to our team.

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when it rains the water flows thru all the rooms, the floors were dirty, the mattress was very hard and dirty, the TV did not work, the internet did not work and there was no resolution as to when it would work. My wife did not feel safe on the property and had to leave and book a room at a different hotel. I would not recommend this hotel. I will be seeking a full refund for this stay.
Response from MD on Apr 6, 2024
hank you for your feedback and for choosing Super 8 Kingsland. we are sorry for inconvenience on your stay, a 1-star rating tells us there's room for improvement. Could you tell us more about what fell short of your expectations? We take all feedback seriously and use it to improve the guest experience.

6/10 Okay

Jeffrey

Stayed 1 night in Feb 2024
Response from Md (Manager) on Apr 6, 2024
Thank you for your feedback and for choosing Super 8 Kingsland. While we're glad you enjoyed some aspects of your stay, a 3-star rating tells us there's room for improvement. Could you tell us more about what fell short of your expectations? We take all feedback seriously and use it to improve the guest experience.

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a 7.8 rating on Expedia. On what planet is that valid! The check in process was tedious, especially considering I was pre registered and prepaid. When we got to our room, it was neither a non smoking or a king room as requested. The room wreaked of tobacco and Marijuana. The bathroom was dirty and the smoke detector was hanging by the wires. Also the door had a ¼ inch gap directly to the outdoors. When I went to the front desk, I was given a new room. The room was still dirty and had an ashtray in it. As we had limited options, we stayed and left as quickly as we could in the morning. Expedia should be embarrassed to list this property.
Stayed 1 night in Feb 2024
Response from MD on Mar 2, 2024
Soon as you complained about the room we immediately moved you to another room and you said this is much better and perfect and we waived your pet fee even if you did not submit your service dog license! We expect honest opinion the service ultimately you received from the property.Thank you.

10/10 Excellent

NATALIA, MARKLEYSBURG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased to find our room being very clean and having everything there: nice microwave, refrigerator (larger size in it's class), and larger than average TV. The bed was made neetly, (5) pillows were comfortable. Drains in the shower and sink were NOT clogged at all. The staff was very caring and friendly. Nice breakfast. Close to the major highway, although no traffic noize. Pleasant overall; bookmarked for another stay if in that area.
Stayed 1 night in Feb 2024
Response from MD on Apr 6, 2024
We're thrilled to hear you had a perfect stay! Thank you for the 5-star rating, it truly means a lot to our team.

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities
there are no smoking rooms, our reservations were unavailable and the place is very noisy
Stayed 4 nights in Feb 2024
Response from Md on Feb 21, 2024
Hello,As per our records indicate that, your reservation was for 4 rooms for 4 days and your checked-in was on time and smooth in front of the Owner and manager. Instead of 4, we provided you 5 rooms and did not even charge for the 5th room because double bed was unavailable.The next day when you checked-out we asked you about any issues with the property and you said everything was fine, and we refunded you all the room charges you paid for.All your crews needed smoking rooms. In any property, smoking rooms are limited and from 2024, Wyndham requires the whole property as non-smoking. We believe, we tried our best to provide the best guest service from our end.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not our first time this month and we like the clean rooms.
Stayed 1 night in Feb 2024
Response from Md on Feb 21, 2024
Thanks a lot for staying at Super 8. I remember you as the best guest. Please visit us again anytime and you are always welcome.

2/10 Terrible

William, Lula

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rating for this property is extremely misleading. This place is not safe, clean, or up to any standards. Not even a lamp or outlet on the nightstand between the beds. Nasty Floors and has a foul odor! Stay at your own risk!!!
Stayed 1 night in Feb 2024
Response from Md on Feb 18, 2024
I'm sorry to hear that your experience at our property was not up to your standards. We strive to provide a safe, clean, and comfortable environment for all of our guests, and we're disappointed that we fell short of your expectations.I would like to address some of the specific concerns you raised in your review. First, regarding the safety of the property, we have a number of security measures in place, including 24-hour security personnel and video surveillance. Second, with regards to cleanliness, we have a housekeeping staff that cleans all of our rooms on a daily basis. However, we do understand that incidents happen, and if you had any specific concerns about the cleanliness of your room, we would have been happy to address them immediately. Finally, regarding the lack of amenities, we apologize that our room did not meet your expectations. We are always working to improve our amenities, and we will take your feedback into consideration.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Very clean. A bit dated but well maintained.
Stayed 1 night in Feb 2024
Response from Md on Feb 18, 2024
Thank you for staying at Super 8. We really appreciate your words.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff made us feel welcome and worked hard to keep a clean Inn.
Stayed 1 night in Feb 2024
Response from Md on Feb 10, 2024
Thank you again for choosing us and for taking the time to share your positive feedback. Your kind words fuel our passion for providing exceptional service, and we look forward to welcoming you back soon!

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else to say
Stayed 1 night in Jan 2024
Response from Md on Feb 5, 2024
Thank you for staying at Super 8 Kingsland.

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for the money
Stayed 1 night in Feb 2024
Response from Md on Feb 4, 2024
We're absolutely thrilled to hear that you had such a positive experience at our Super 8. Hearing that our team provided a welcoming and helpful environment for two tired travelers truly warms our hearts.We take great pride in ensuring our guests have a comfortable and convenient stay, and your kind words about our clerk mean the world to us. We'll be sure to pass along your praise – they'll be beaming to know they made such a difference in your journey!

8/10 Good

Burke

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Md on Jan 28, 2024
Thank you for staying at Super 8 Kingsland. It sounds like you enjoyed everything from the friendly service to the comfortable accommodations. We're always striving to provide the best possible value for our guests, and it's so rewarding to know we hit the mark! We're so grateful for your support and look forward to welcoming you back soon!Sincerely,The Super 8 Team

8/10 Good

Makayla

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Md on Jan 23, 2024
We're absolutely thrilled to hear that you had such a positive experience at our Super 8. Hearing that our team provided a welcoming and helpful environment for you truly warms our hearts. We're always looking for ways to improve, so if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We're always happy to hear feedback!

10/10 Excellent

Autumn

Stayed 1 night in Jan 2024
Response from Md on Feb 10, 2024
Thank you again for choosing us and for taking the time to share your positive feedback. Your kind words fuel our passion for providing exceptional service, and we look forward to welcoming you back soon!

8/10 Good

Grace

Stayed 1 night in Jan 2024
Response from Md on Jan 13, 2024
Dear Grace,Thank you for your awesome 5-star review! We're absolutely thrilled to hear that you had such a positive experience at our Super 8. Hearing that our team provided a welcoming and helpful environment for two tired travelers truly warms our hearts.We take great pride in ensuring our guests have a comfortable and convenient stay, and your kind words about our clerk mean the world to us. We'll be sure to pass along your praise – they'll be beaming to know they made such a difference in your journey!It sounds like you enjoyed everything from the friendly service to the comfortable accommodations. We're always striving to provide the best possible value for our guests, and it's so rewarding to know we hit the mark!We're always looking for ways to improve, so if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We're always happy to hear feedback!Thank you again for choosing Super 8 and for taking the time to share your experience. We're so grateful for your support and look forward to welcoming you back soon!Sincerely,The Super 8 Team

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Md on Jan 13, 2024
Dear James,Thank you for your awesome 5-star review! We're absolutely thrilled to hear that you had such a positive experience at our Super 8. Hearing that our team provided a welcoming and helpful environment for two tired travelers truly warms our hearts.We take great pride in ensuring our guests have a comfortable and convenient stay, and your kind words about our clerk mean the world to us. We'll be sure to pass along your praise – they'll be beaming to know they made such a difference in your journey!It sounds like you enjoyed everything from the friendly service to the comfortable accommodations. We're always striving to provide the best possible value for our guests, and it's so rewarding to know we hit the mark!We're always looking for ways to improve, so if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We're always happy to hear feedback!Thank you again for choosing Super 8 and for taking the time to share your experience. We're so grateful for your support and look forward to welcoming you back soon!Sincerely,The Super 8 Team

10/10 Excellent

Cassidy

Stayed 1 night in Dec 2023
Response from Md on Jan 13, 2024
Dearest Cassidy,Your glowing 5-star review absolutely made our day at the Super 8! We're thrilled to hear that your stay was a "pleasant surprise" and that our wonderful clerk went above and beyond to make you feel welcome and comfortable after a long journey.Hearing that you enjoyed [mention specific aspects of the stay they praised, e.g., the clean and comfy room, the delicious breakfast, the convenient location] truly warms our hearts. We take pride in providing a clean, comfortable, and friendly atmosphere for all our guests, and your kind words confirm that we're on the right track!We're always looking for ways to improve, so if you have any suggestions for how we can make your next stay even better, please don't hesitate to share them. We value your feedback and appreciate you choosing Super 8!We hope to see you again soon!

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Md on Dec 5, 2023
Dear Remi,We are overjoyed to receive your fantastic review! Thank you for highlighting our friendly and helpful staff – we take great pride in ensuring our guests feel welcome and cared for. It's wonderful to hear that you were comfortable in your room, and we can't wait to welcome you back for another fantastic stay. Your satisfaction is our priority, and we look forward to exceeding your expectations again on your next visit to Super 8 Kingsland!Warm regards,Super 8 Kingsland Team

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay.
The staff was so friendly and polite and were so helpful. I was very comfortable in my room. Will definitely come again.
Stayed 1 night in Nov 2023
Response from Md on Dec 1, 2023
Dear Lori,We are overjoyed to receive your fantastic review! Thank you for highlighting our friendly and helpful staff – we take great pride in ensuring our guests feel welcome and cared for. It's wonderful to hear that you were comfortable in your room, and we can't wait to welcome you back for another fantastic stay. Your satisfaction is our priority, and we look forward to exceeding your expectations again on your next visit to Super 8 Kingsland!Warm regards,Super 8 Kingsland Team

4/10 Poor

Faye

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly, but room was far in the back and the room was not cleaned the best, bath tub was very slippery, strong spray air freshener/cleaner smell
Stayed 1 night in Nov 2023
Response from Md on Nov 29, 2023
Dear Faye,Thank you for sharing your recent experience at Super 8 Kingsland. We appreciate your kind words about our friendly staff. However, we're truly sorry to hear about the issues you encountered with the cleanliness of your room and the slippery bathtub. Your feedback is invaluable, and we assure you that we are actively addressing these concerns to enhance the overall guest experience. We apologize for any inconvenience caused by the strong air freshener smell and want to assure you that we are working to find a more pleasant balance. We value your insights, and we hope to have the opportunity to welcome you back for a future stay where we can showcase the improvements we've made.Warm regards,MdSuper 8 Kingsland Team

10/10 Excellent

DENIS A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2023
Response from Md on Nov 28, 2023
Dear Guest,We are truly delighted to hear about your positive experience at Super 8 Kingsland! Your kind words about our staff and the cleanliness of our rooms make our day.It was a pleasure having you as our guest, and we can't wait to welcome you back when your travels bring you through Kingsland again. Your comfort and satisfaction are our top priorities.Safe travels until we have the pleasure of hosting you again!Warm regards,Super 8 Kingsland Team

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about the staff. They were great and so helpful The room was emaculate and well maintained Would stay there again when passing through
Stayed 2 nights in Nov 2023
Response from Md on Nov 20, 2023
Dear George,We are truly delighted to hear about your positive experience at Super 8 Kingsland! Your kind words about our staff and the cleanliness of our rooms make our day.It was a pleasure having you as our guest, and we can't wait to welcome you back when your travels bring you through Kingsland again. Your comfort and satisfaction are our top priorities.Safe travels until we have the pleasure of hosting you again!Warm regards,Super 8 Kingsland Team

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay Very clean
Stayed 1 night in Nov 2023
Response from Md on Nov 9, 2023
Dear Richard,Thank you for choosing Super 8 Kingsland, and we're delighted to hear that your stay was nothing short of exceptional.Your positive feedback brightens our day, and we're so grateful for your kind words about our hospitality and service. It was a pleasure having you with us, and we can't wait to welcome you back for another wonderful stay.If there's anything specific you loved about your visit or if there's anything we can improve upon, we'd love to hear more. Your insights are incredibly valuable as we strive to make every guest experience outstanding.Looking forward to the pleasure of hosting you again soon! Safe travels until then!Warm regards,Super 8 Kingsland

8/10 Good

Shelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Md on Nov 9, 2023
Dear Shelia,Thank you so much for taking the time to share your experience with us and awarding Super 8 Kingsland an 8/10 rating! We appreciate your feedback, and we're thrilled to know that you had a positive stay with us.Your insights are incredibly valuable, and we're always eager to enhance our guests' experiences. If there's anything specific you enjoyed or if there's any way we can make your next visit even better, please feel free to share your thoughts.We're delighted to have had you as our guest, and we look forward to the opportunity of hosting you again in the future. Your satisfaction is our priority, and we'll continue working hard to make each stay memorable.Safe travels until we have the pleasure of welcoming you back to Super 8 Kingsland!Warm regards,Super 8 Kingsland Team

10/10 Excellent

babette, Daytona beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and accommodating host. Breakfast included hot waffles and good coffee. Clean room, comfortable beds. Would stay again.
Stayed 1 night in Aug 2023

4/10 Poor

Jesse

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold in the rooms we stayed in.
Stayed 1 night in Jul 2023

10/10 Excellent

Ken

Stayed 3 nights in Jun 2023

4/10 Poor

Robert

Traveled with family and small children
Disliked: Staff & service
Bed was comfortable, everything else was mediocre to horrible. Breakfast was supposed to be at 6:00 , woke up the employee at 6:30 and was told we could have a piece of toast.
Stayed 1 night in Jun 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
This is about what you'd expect for an inexpensive hotel near a major highway. The bathroom was pretty basic but was all you need for a brief stay. The bed was large & comfortable. The pool was closed for repairs, but I wasn't planning to use it anyway. The breakfast was nothing to write home about, basically a continental breakfast with a single waffle maker, some cold milk with cereal and coffee, but if you're on a budget it's at least enough to get you going in the morning. Staff was pleasant and responsive. The room was actually very big for a single bed (I think all the rooms are the same size to accommodate two beds). More importantly, there are plenty of dining options very nearby. Denny's is actually right beside the hotel so you can just walk there, and they apparently have a discount for hotel guests. There's also a Cracker Barrel on the same block only a little bit further. There are also the usual fast food places you'd expect near a highway exit. Overall, not a bad stay if you're looking for an inexpensive no-frills stay.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and the price was right and the mobility challenged room I had was easy to get in and out of
Stayed 1 night in Apr 2023

4/10 Poor

Gary

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The mattress was too soft,the towels were like sand paper,the pillows had no support,lamp was missing a light bulb There was a pill bug on the pillow when we first arrived. The bed didnt have a blanket. Theplace sas convient to restaurents.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location. Clean, comfortable and peaceful
Stayed 1 night in Mar 2023

10/10 Excellent

Michal

Stayed 1 night in Mar 2023

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture in room beat up and strong smell of smoke
Stayed 1 night in Mar 2023

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

8/10 Good

Kylie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no shower curtain and the room had previously been a smoking room based on the way it smelled.
Stayed 1 night in Feb 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour une nuit
Grande chambre très propre. Grand Réfrigérateur et micro-onde. Bien insonorisé sauf pour la porte communicante avec l'autre chambre, on entend très bien surtout la télévision ou la musique, dommage. Déjeuner, seulement des toasts ou gaufres avec café
Stayed 1 night in Jan 2023

4/10 Poor

Constance

Traveled with group
Disliked: Staff & service, room comfort
cold showers, beds to small
Stayed 2 nights in Jan 2023

8/10 Good

richard

Liked: Staff & service
Disliked: Property conditions & facilities
Positive - The desk staff was excellent. Both the night and the day clerks were friendly, helpful and effective. Housekeeping was also reasonably good, the room was clean and well arranged but lacked proper supplies. Negative - there was no cups at all nor a coffee pot, there were only two towels and they were small, thin and uncomfortable and so a was the blanket. the single tiny soap bar was really small and clearly the cheapest possible, entirely unacceptable. Whoever purchases supplies and linens for the hotel needs to seriously "up their game" We would stay here again because of the staff, but, if the soap, cups, towels, etc. remain the same it will be the last time.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great close to stores and food
Stayed 2 nights in Oct 2022

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from checking in to checking out was excellent. The front desk was super friendly and helpful. My room was great. I had a wonderful stay. The lady at the front desk was the sweetest person. Ty Super 8.
Stayed 1 night in Sep 2022

6/10 Okay

jonathan

Traveled with group
Liked: Staff & service
Disliked: Amenities
Just right for one night and the price
Stayed 1 night in Aug 2022

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic lodging. Clean, safe and convenient. Sharon is awesome!
Stayed 1 night in Aug 2022
Response from Thank you Jay on Aug 23, 2022
Thank you so much for taking the time to leave such a great review. We will be sure to let Sharon know what you said. We are fortunate to have such great staff members. We hope to see you again next time you come through!

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and convenient.
Stayed 1 night in Jul 2022
Response from Thank you, Jatin on Aug 9, 2022
Thank you so much for your feedback. We appreciate all reviews both positive and negative. That is the only way we can improve. Please let us know if there was anything we could do to make your stay even better.

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very Noisy air conditioner Room has unpleasant smell Dirty chair Poor breakfast only whole milk in a gallon, no butter and jelly in a bottle not individual NOT RECOMMENDED
Stayed 1 night in Jul 2022
Response from Kim, Assistant Manager on Jul 28, 2022
We apologize that you were not completely happy with your stay. We will address the issues that you have presented with maintenance and management. We hope that you will stay again.