Ratings based on 847 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Kingston
Would not have given this same review 2 years ago.Posted Jan 2, 2015
Wow what a change.Updated rooms and much better experience. Pool staff very competent and all staff very friendly.
for Everyoneby A verified travelerfrom Ottawa
Good central locationPosted Dec 30, 2014
Pros: Hot tubs and pool Great chicken wings Spacious parking
Location: Very close to Tim Hortons, shopping, bowling and 401 hwy.
Everything you need - coffee maker, fridge, microwave, comfortable bed, clean washroom.
for Familiesby A verified travelerfrom Chatham, ON
OFSAA Boys Volleyball 2014Posted Nov 29, 2014
Pros: The hotel is very clean, and the staff are amazing.
Cons: Add fridges and/or microwaves to the rooms.
Location: The location is perfect for the Kingston area. Very central, close to malls and other attractions.
Myself, other parents, and the players and coaches all stayed here for 3-4 days during the recent 2014 OFSAA boys volleyball tournament. The hotel is a bit dated in its décor, but very clean, and the staff are exceptional. From the desk staff, to the housekeepers, to the bartenders at the bar, everyone was polite, and went over and above to serve myself and the other guests. I stayed on the main floor of the main building. My one complaint would be that the room did not come with either a fridge or a microwave, which are pretty standard fair in most hotels these days. That said, the rooms are large and comfortable.
for Everyoneby A verified traveler
Nice hotel close to the highwayPosted Nov 14, 2014
We arrived around 11 pm but there were plenty of staff to help. Room was clean and comfortable. No complaints. It isn't in a particular picturesque area of town but that wasn't important for us as we were leaving the next morning
for Everyoneby A verified travelerfrom St. Bernadin, Ontario
nice hotelPosted Nov 14, 2014
The staff were extremely kind and courteous & very helpful. The room was clean & the bed was comfortable. The restaurant in the hotel had good food & the waitress was great! I will definitely recommend this hotel to friends and family.
by A verified traveler
Way overpricedPosted Nov 11, 2014
Pros: Not much
Room was extremly small and the walls were paper thin. The bed was so soft that my back was in horrible pain in the morning. This would all be expected if paying economy type of room rates - but the room cost me nearly $200/night
by A verified travelerfrom London ontario
Not good valuePosted Nov 9, 2014
Pros: Absolutely nothing
Cons: Seriously needs upgrading!
Would NEVER stay at this hotel again! Dirty, needs painting, room smelled. Really bad value......way overcharged for the conditions of this hotel.
for Everyoneby A verified traveler
Conference smokersPosted Oct 31, 2014
Pros: Largely clean
Cons: Mini shampoo for three people in the room? come on!
Location: Aunt Lucy's was a lovely meal
The only significant negative was the continual cluster of smokers near the West Tower entrance due to a conference. Three phone calls to the front desk barely budged them. Only until they removed the ashcans, did they stop. But that was after the third time! So unpleasant to walk through, and to smell in the lobby as well as in the hall.
for Couplesby Derekfrom Westport
Great stay!Posted Oct 29, 2014 on Hotels.com
Very nice and relaxing. Great service!
Recommendedby Ganska brafrom Kingston
Posted Oct 28, 2014 on Hotels.com
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