Breakfast and dinner served

Reviews of Kingston Market Square Hotel

3 out of 5
Kingston Market Square Hotel
285 King St E, Kingston, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 385 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 143 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to where we where going. Clean, decor was a little outdated but not a deal breaker.
Stayed 1 night in Dec 2023
Response from Doug on Feb 20, 2024
Dear Brian,Thank you for taking the time to let us know about your experience while staying with us!We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly hotel
Arrived Friday Oct 27th for the night front desk was amazing friendly helpful and polite parked our vehicle and went to our room walked in and the smell ...... it was like i was in a hockey locker room the smell was horrible i opened the window put the air on sprayed some perfume and left as we had a function to be at arrived back to our room around midnight and the smell was still there went to bed Pillows were flat uggg got up early as i couldn't stay the smell anymore went down stairs and told front desk that she should have the room looked at due to the smell she apologized and continued to tell me parking is 30.00 lol
Stayed 1 night in Oct 2023
Response from Doug on Oct 30, 2023
Dear Judy,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for the musty smell in the room. I have shared your feedback with the Housekeeping team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Tina

Traveled with partner
We were disappointed in the hotel. For the price, we expected a higher quality. We understand they are just starting renovations, but the rooms were not as clean as we expected. I chose this based on reviews, and feel the rating was too high for what we got. I'd rate it much lower.
Stayed 1 night in Oct 2023
Response from Doug on Oct 10, 2023
Dear Tina,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback about the cleanliness with the housekeeping deportment to ensure that this does not happen again in the future. We look forward to welcoming you back once we have completed our renovations..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Doug on Oct 4, 2023
Thank you for sharing your feedback! We look forward to hosting you again the next time you are in Kingston!

8/10 Good

Gilda

Stayed 1 night in Sep 2023
Response from Doug on Sep 25, 2023
Hi Gilda,I'm happy to see that you enjoyed your stay with us! We hope to host you again the next time you visit Kingston!

6/10 Okay

Lynne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Generally it was good however we were disappointed that there was no room service for coffee etc in the morning. At 9:15 the cleaning person knocked loudly at the door then proceeded to immediately bang the door open against the secondary lock. When she realized we were still using the room she swore!! Very unpleasant morning welcome when checkout is not until noon!!!
Stayed 1 night in Sep 2023
Response from Doug on Sep 25, 2023
Dear Lynne,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for the unpleasant interaction you had with the housekeeping staff. I have shared your experience with the Executive Housekeeper to ensure that this does not happen in the future.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Doug on Oct 30, 2023
Hi David,Thank you for the positive feedback, we look forward to hosting you again next time you are in Kingston!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
everything was excellent great service and clean room!
Stayed 3 nights in Aug 2023
Response from Doug on Aug 29, 2023
Dear Don,I am thrilled to see that your enjoyed your stay with us and we hope to host you again, next time you visit Kingston! I have shared your feedback with the staff to celebrate your experience!

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Doug on Aug 29, 2023
Dear Ethan,I am thrilled to see that your enjoyed your stay with us and we hope to host you again, next time you visit Kingston!

10/10 Excellent

geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except for the in room coffee, it was awful, hard to believe that a hotel of your class would still be providing such awful coffee. Even your front desk person agreed after sampling your in-room coffee. We will find another hotel in Kingston because of this. We know it is a minor point, small things matter to us,,thank you.
Stayed 1 night in Aug 2023
Response from Doug on Aug 14, 2023
Dear Geoff,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I am happy to hear that your stay was great overall. I apologize that coffee was not to your liking, however we are in the process of rebranding so the coffee will change with the hotel name. We hope to welcome you back after renovations, when we have a new product to offer.

4/10 Poor

John, Paramus

Disliked: Cleanliness, property conditions & facilities
No pool though it showed in feature list. The room and facility look dated and worn. Gave me a room AC not working and smell weird.
Stayed 2 nights in Aug 2023
Response from Doug on Aug 11, 2023
Dear John,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to effectively communicate the pool closure. I have also informed engineering about the issue you had with your AC so that this does not happen again.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Doug on Aug 11, 2023
Dear David,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Doug on Aug 7, 2023
Hi Peter,I am thrilled to see that you enjoyed your stay! We look forward to hosting you again next time you are in Kingston!

6/10 Okay

chun-ling

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Doug on Aug 3, 2023
Dear chun-ling,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Robert, Ashburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy but expensive. Easy to walk to the water and restaurants. Hotel is being renovated but hardly a problem for guests.
Stayed 2 nights in Jul 2023
Response from Doug on Aug 3, 2023
Hi Robert,Thank you for the positive feedback, we look forward to hosting you again next time you are in Kingston!

6/10 Okay

Jessica

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
This hotel needs a big update, everything was very old, and worn. The people/staff were friendly, and accommodating.
Stayed 4 nights in Jul 2023
Response from Doug on Aug 3, 2023
Dear Jessica,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and while I'm happy to hear you had a positive experience with the staff, I sincerely apologize for failing to meet your expectations. We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was uninterested and borderline rude at checkin. We paid extra for a “suite” with a balcony… which as locked and unusable. Our room, 717, sounded like it was attached to an airport runway. Every time the AC kicked in the room floors and walls literally shook forcing us to talk louder or turn the TV volume up significantly.
Stayed 1 night in Jul 2023
Response from Doug on Jul 31, 2023
Dear Lisa,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for the issue with your AC and your negative interaction with the staff. I have shared your feedback with the team to ensure that these issues are corrected moving forward.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Michael

Liked: Cleanliness
Kingston
Hotel was under renovations on the 9th floor while we were on the 7th. No mention of the noise was made during check in. Stopped around 5pm and resumed before 9am. $30 to self valet our car. Well situated with lots of restaurants, pubs, Kingston activities and waterfront nearby.
Stayed 1 night in Jul 2023
Response from Doug on Jul 31, 2023
Dear Michael,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and while I'm glad to see you had a good stay overall, I sincerely apologize that the renovations had an impact on your stay. We look forward to welcoming you back once we have completed our renovations.

8/10 Good

Joanne

Stayed 1 night in Jul 2023
Response from Doug on Aug 17, 2023
Hi Joanne,Thank you for the positive review, we look forward to hosting you again the next time you are in Kingston!

8/10 Good

Linda

Traveled with partner
Liked: Staff & service
We were not allowed breakfast as we booked through Expedia this has never happened before
Stayed 1 night in Jul 2023
Response from Doug on Jul 10, 2023
Hi Linda,I'm happy to see that you rated us a 4 out of 5 despite your issues with the breakfast. I looked into your rate and while the rate did not include breakfast we do have an a la cart menu available for breakfast.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff. Only criticism would be the paid parking (makes the hotel feel cheap). Would be better to increase the cost of the room and offer parking validation (since it is a shared public lot). All other aspects of the room and stay were fantastic.
Stayed 1 night in Jun 2023
Response from Doug on Jul 10, 2023
Dear Matthew,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I'm thrilled to hear you had a positive experience with the staff. I also want you to know that we value your feedback about the parking and I have shared it with the management team We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Gerbrine

Traveled with partner
Liked: Cleanliness, staff & service
The staff were wonderful. The hotel is very clean and comfortable. The location is perfect.
Stayed 1 night in Jul 2023
Response from Doug on Jul 3, 2023
Thank you for the positive feedback, we look forward to hosting you again in the future!

4/10 Poor

Reid

Traveled with group
Disliked: Staff & service
Hotel was over priced, parking and breakfast not included. I’ve stayed in a 5 star hotel downtown Toronto for cheaper. Room quality is not worth the price.
Stayed 1 night in Jun 2023
Response from Doug on Jul 3, 2023
Dear Reid,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Kay

Stayed 1 night in Jun 2023
Response from Doug on Jul 3, 2023
Thank you for the positive feedback, we look forward to hosting you again in the future!

8/10 Good

John

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great, except the sink in the bathroom would not drain....
Stayed 1 night in Jun 2023
Response from Chloe on Jun 25, 2023
Dear John,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us.While it is great to hear you enjoyed your experience with us, I sincerely apologize for the issue you encountered with the bathroom sink during your stay. I have shared this information with our maintenance team, to help prevent this from occurring again in the future. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

6/10 Okay

Fred

Business traveler
No amenities
Stayed 1 night in Jun 2023
Response from Doug on Jun 26, 2023
Dear Fred,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Gail

Stayed 1 night in Jun 2023
Response from Doug on Jul 17, 2023
Dear Gail,Thank you for taking the time to let us know about your experience while staying with us. I am thrilled to see that your experience warranted a 5 out of 5.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Doug on Jun 26, 2023
Dear Stephen,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. If you would like to discuss your experience in more detail, please not hesitate to reach out to me directly.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

4/10 Poor

richard

Business traveler
Disliked: Cleanliness, property conditions & facilities
Disapointing, expensive
Stayed 1 night in Jun 2023
Response from Doug on Jun 12, 2023
Dear Richard,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Jean-Francois

Traveled with family
Stayed 1 night in Jun 2023
Response from Doug on Jun 5, 2023
Dear Jean-Francois,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Eunice

Traveled with family
Disliked: Staff & service, property conditions & facilities
On arrival Sunday, sizzles the only restaurant was not open. In the morning, complimentary coffee was great but nothing for a quick breakfast sandwich, or toast to go. The room cost was higher the second night without anyone telling me. Parking was convenient but also not told that $30.00 per day
Stayed 2 nights in May 2023
Response from Doug on Jun 1, 2023
Dear Eunice,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to properly communicate the costs affiliated with your reservation.I have also shared your feedback about the restaurant hours and their food offerings with the management team. I understand it must have been frustrating that it was closed upon your arrival. We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and a great location. Rooms are nice. My only compliant is there were kids running in the halls until 11:00 at night. (Girls Hockey Team)
Stayed 1 night in May 2023
Response from Chloe on May 28, 2023
Dear Rosemarie,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us!It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – our guests! It is great to hear you enjoyed our service as well as our location. I appreciate your feedback on the issues with noise on your floor, and I sincerely apologize for the inconvenience. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

10/10 Excellent

maude

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service. Nice and quiet.
Stayed 1 night in May 2023
Response from Chloe on May 23, 2023
Dear Maude,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us.It is great to hear you enjoyed your experience with our staff. Your positive stay with us has been shared with our management team as a way of celebrating your great guest experience.We are currently in the process of renovating, and we hope to welcome you again soon!

8/10 Good

Dhara

Traveled with family
Liked: Staff & service
Too expensive for an old building.
Stayed 1 night in May 2023
Response from Chloe on May 23, 2023
Dear Dhara,Thank you for taking the time to let us know about your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on the price of the hotel.We are currently in the process of renovating and we hope to welcome you again soon.

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, under renovation so no pool at the moment. Our room on the 4th had a smell. The location is perfect for walking the lakefront and lots of restaurants just outside the door.
Stayed 1 night in May 2023
Response from Chloe on May 23, 2023
Dear Theresa,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us!It is always encouraging to see positive feedback. While it is great to hear you enjoyed our location, I sincerely apologize for the issues you encountered with the smell in your room. I have shared your experience with our Housekeeping team in the hopes of preventing that issue from occurring in the future. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

8/10 Good

Fiona

Traveled with family
Liked: Cleanliness, staff & service
The hotel was in a beautiful area in Kingston we could walk everywhere. I highly recommend the restaurant for breakfast. The hotel itself was comfortable but needs some upgrades.
Stayed 3 nights in Apr 2023
Response from Chloe on May 6, 2023
Dear Fiona,Thank you for taking the time to share how your stay was with us! It is great to hear you enjoyed our location as well as our restaurant. We are currently in the process of renovating, and we hope to welcome you again soon!

10/10 Excellent

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wasn’t crazy about there not being free parking
Stayed 1 night in Apr 2023
Response from Doug on May 2, 2023
Dear William,Thank you for taking the time to let us know about your experience while staying with us. We really appreciate you giving a 5 despite the cost of parking.The parking is definitely a large additional cost, however all of the downtown hotels have their parking priced the same or higher than our hotel.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

becki

Stayed 1 night in Apr 2023
Response from Chloe on May 23, 2023
Dear Becki,Thank you for letting us know how your stay was!We are currently in the process of renovating, and hope to welcome you again soon.

8/10 Good

Collette

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to downtown and walking distance to restaurants and shops.
Stayed 1 night in Apr 2023
Response from Chloe on Apr 22, 2023
Dear Collette,Thank you for sharing how your stay was with us! It is great to hear you enjoyed our location. I appreciate you taking the time to share your feedback, and if there is anything else we could have done to improve your stay with us, please do not hesitate to reach out!We are currently in the process of renovating, and we hope to welcome you again soon.

10/10 Excellent

Renoir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick weekend getaway from Watertown NY
Our stay at this hotel was terrific. The location of this hotel was very convenient; a walking distance from several eateries and sites. The only complaint was our room did not have air conditioning. We took advantage of the ice machines available and were glad our room had a mini fridge.
Stayed 2 nights in Apr 2023
Response from Chloe on Apr 19, 2023
Dear Renoir,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us!It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – our guests! While it is great to hear you enjoyed our location, I sincerely apologize for the cooling issues you had in your room. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

2/10 Terrible

Mia

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival there was confusion regarding WHICH hotel this actually was, no sheraton signage, the room was musty, the furniture was old and gashed and some of it was broken. Seemed like the hotel hasn’t been updated since the 80’s. The cleaning staff wear their street clothes so guests can’t be sure whether or not they’re actual employees. All around awful, extremely overpriced experience. I will never stay there again. The Howard Johnson’s motel is nicer than the Sheraton hotel in downtown Kingston.
Stayed 1 night in Apr 2023
Response from Doug on Apr 17, 2023
Dear Mia,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We are currently undergoing a renovation and rebranding. We will be sure to use your feedback to inform our decisions with the renovation process going forward.I hope you choose to stay with us again once we have completed renovations and when your travels bring you back to the area.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Great visit. Helpful staff as well.
Stayed 1 night in Apr 2023
Response from Chloe on Apr 11, 2023
Hi Hope,On behalf of the entire hotel team, I want to thank you for sharing how your stay was with us!It is always encouraging to see positive feedback, particularly when it comes from those who matter the most – our guests! It is great to hear you enjoyed your experience with our staff. Your positive staywith us has been shared with our management team as a way of celebrating your great guest experience. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

8/10 Good

David, Burlington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location Close to restaurants and shopping Some beautiful historical buildings in the area The hotel is looking a bit tired
Stayed 1 night in Apr 2023
Response from Doug on Apr 9, 2023
Thank you for the positive feedback, we are currently starting renovations so the hotel will get some much needed TLC.We look forward to hosting you again soon!

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2023
Response from Doug on Apr 24, 2023
Hi Kevin,Thank you for choosing to stay with us, we look forward to hosting you again!

8/10 Good

Christina

Liked: Cleanliness, staff & service
Disliked: Amenities
The beds are comfortable and room very clean. The hotel is prepping for renovations which meant the pool was ooo, but at least the hotel provided options. Front desk staff is great.
Stayed 3 nights in Mar 2023
Response from Doug on Apr 5, 2023
Hi Christina,Thank you for the positive feedback and I apologize for the pool closure.We look forward to hosting you again soon!

4/10 Poor

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Presently in renos (hard to find with no signage, only one elevator, etc...)
Stayed 1 night in Apr 2023
Response from Doug on Apr 5, 2023
Dear Robert,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for the challenges caused by our renovations.I hope you choose to stay with us again when our renovations are completed and your travels bring you back to the area.

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Chloe on Apr 20, 2023
Dear Janine,Thank you for letting us know you enjoyed your stay with us! Your positive experience has been shared with our management team as a way of celebrating your great guest experience. Once again, I appreciate you taking the time to share your feedback.We are currently in the process of renovating, and we hope to welcome you again soon!

4/10 Poor

Tooma

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Mar 2023
Response from Doug on Mar 27, 2023
Dear Tooma,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are currently in the process of renovating and I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Good location, staff very friendly. Breakfast was good. Room was ok- need an outlet near the bed to charge phone devices. Also pillows need to be evaluated - some very lumpy. Good shower pressure.
Stayed 1 night in Mar 2023
Response from Doug on Mar 23, 2023
Dear Terry,Thank you for taking the time to let us know about your experience while staying with us.I am happy to hear you had a great experience with the staff and the restaurant. We will take your feedback about the outlets and the pillows into account during our upcoming renovations.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, friendly and well priced.
Stayed 1 night in Mar 2023
Response from Doug on Mar 21, 2023
Hi Sarah,Thank you for your positive feedback, we look forward to hosting you again in the future!