Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Mitzfrom Virginia, USA

"Nice quiet place for your stay in the city."

Posted Jan 1, 2013
Pros: Quiteness, cleanliness, pleasant staff
Cons: I cannot think of anything that was not okay about this hotel.
Location: Very good location for doing business especially in the New Kingston area.
I arrived before my check in time and was very happy that my room was ready and I was allowed to check in. My checking in was relatively pleasant. I was given prompt help in helping to take my luggage to the room. I was so relieved when I entered the room and found that it was clean, fresh smelling and, well lit. My son was excited to be able to access the Wi-Fi. My package included a small breakfast. This was enjoyed by my son and I. I did not have my laptop with me and so I had to use the computer in the lobby of the hotel. The front desk workers were very helpful and pleasant each time that I asked to use it. I was very glad that they made me feel comfortable each time I came in asking to use the computer. Thanks, ladies. I was a bit disappointed in the document that I was asked to sign which I believe was asking me for what I considered too much information, when I got to the section that asked for my credit card number. When I brought it to the attention of the attendant she then told me to just add the last 4 digits. I do not believe they should ask for a guest to write this information on a hard copy document, which who knows who has access to this information. I am pleased to say that I enjoyed my short stay at the Four Seasons Hotel.
4 out of 5
for Everyone
by Johnfrom UK

nice hotel with good facilities

Posted Dec 6, 2012
Staff were very welcoming and helpful. Thanks to Marcus for his help and directing us to the local jerk chicken restaurant and also to the breakfast waitress who encouraged me to try the full Jamaican breakfast for an authentic Jamaican eating experience!
3 out of 5
for Everyone
by A verified traveler

Quaint but older hotel with beautiful gardens

Posted Oct 8, 2012
Pros: Each room has a small outdoor balcony
Cons: The rooms need updating
Location: It is a convenient location close to the bus station
This is an older hotel with beautiful mature landscaping and very comfortable outdoor seating areas. The rooms have not been updated and they are very basic. If the rooms were refurbished this place would be amazing!
5 out of 5
for Business Travelers
by A verified traveler

Oasis of Calm

Posted Aug 25, 2012
An oasis of calm and tranquility within the bustle of Kingston. Very well presented and highly recommended.
4 out of 5
for Everyone
by A verified traveler

good for couples or family

Posted Jul 4, 2012
Pros: location
Cons: hours
Location: central
The location was central Staff was friendly and helpfull. I wish the resturant and bar would stay open later.
4 out of 5
for Other
by Hirofrom New York, NY

Nice stay in the Capital City of Jamaica

Posted Jan 16, 2012
Pros: The room had a nice balcony.
Cons: I had to struggle with some mosquitos.
Location: It seems difficult to walk outside the hotel due to distance as well as hot, humid weather.
The hotel is kind of old, but well-maintained. Most of the staffs are quite friendly.
4 out of 5
for Everyone
by maureenfrom New York, NY, USA

My stay at the Hotel Four Seasons

Posted Jan 1, 2012
Pros: I liked the breakfast of ackee and calaloo
Cons: I have nothing negative to say
Location: The location was perfect for me i could walk to half way tree and the malls so it just right.
My experience at your hotel was a very good one, your waiters and security was very pleasant and ready to help, i did not have the opportunity to interact with the room staff but whenever i leave my room and return it was spotless. so kudos to you and your staff for a job well done, i would recommend anyone to stay there.
5 out of 5
by A verified travelerfrom nowra n.s.w.

happy to stay here

Posted Nov 19, 2011
good clean hotel, staff very helpful.
5 out of 5
for Couples
by A verified travelerfrom Little Falls, MN

Wonderful, cozy island of comfort

Posted Sep 15, 2011
The staff was great. Food was wonderful. I liked everything about the hotel. They are also building a large addition, and will soon have many more rooms available. Handy location too. Only a few blocks from Half Way Tree bus terminal. Lots to do close by also. So-So Seafood Restaurant and Scotchies Jerk Center are only a couple of blocks away. Both those have excellent food and reasonable prices.
5 out of 5
by A verified travelerfrom Bloomfield, CT

Great Value and Metropolitan Location

Posted Apr 22, 2011
Small guest-house style Hotel full of local characteristics including tasty meals and pleasant staff. Great for quick leisure visits or business trips in central Jamaica W. I. and at the same time easy access to areas of entertainment. Four Seasons Hotel has a long standing reputation which I have enjoyed for years and recommend to anyone for excellent satisfaction.