Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great location

Posted Jul 17, 2014
Perfect location, but needs renovation. The size of the rooms are very good, the bathroom needs to upgrade.
4 out of 5
Recommended
for Everyone
by A verified traveler

Closeness to attractions

Posted Jul 14, 2014
Cons: Cost of parking!
Being able to walk to attractions, by the trolley or by a short drive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel facing the water front

Posted Jul 11, 2014
Pros: The proximity to the water front. A great location concerning my requirements.
Cons: Clean the plastic chairs that are on the balcony. For that matter, remove the cobwebs. The addition of a small table on the balcony would be nice.
Location: The location is great. Close proximity to the RMC and water front trail. Great for a quick run in the morning. Near the express bus pick up point.
A big thank you to Kyle and Tanya who took the time to answer my questions. My appreciation to the housekeeping staff. A job well done. A pleasure to see Pat again. A great way to start the day being served by her.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Best location in Kingston

Posted Jul 7, 2014
Pros: Location, location, location. Very efficient, clean and 'busy.' Nice, helpful staff at reception desk.
Cons: More attention should be paid to the outdoor balconies, as they get a lot of use. The last two times they were a little 'sloppy.'
Location: Best location in Kingston. The perfect spot at the quay where tour boats are launched from. Lots of great restaurants, farmer's market and more.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 30, 2014
Room was fine and generally clean. Bathtub had a little mold and a silverfish.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Jun 18, 2014
Very nice hotel close to city center and all major attractions. Recommend.
2 out of 5
Recommended
for Everyone
by Frederick from Kitchener, Ontario

We were there for overnight only.

Posted Jun 15, 2014
Pros: Good beds. Personnel at reception were friendly and good.
Cons: The staff in the restaurant were overly busy to offer assistance at breakfast. They were nice when they did serve us.
Carpet was dirty. Deadbolt lock couldn't lock. Toilet seemed to be leaking. Bathroom sink faucet was so stiff that an arthritic or weak elderly person would have a difficult time to turn it on. I thought the parking fee was a bit high.
2 out of 5
by A verified traveler

Good location

Posted Jun 14, 2014
We got allergies to be in the pets room that they put us before moved to another room
5 out of 5
Recommended
for Everyone
by John from Ottawa

Staff were very hospitable and helpful

Posted Jun 13, 2014
Pros: Good situation in the town, close to restaurants and shops. Will likely come again.
We especially appreciated the bar snacks that were made available shortly after our arrival.
4 out of 5
Recommended
for Everyone
by Pam from Vancouver

Standard hotel but great location.

Posted Jun 10, 2014
Pros: Great location near city centre and on the waterfront. Beds were very comfortable.
Cons: Cost of daily parking was high -- would be nice if it was free on Sunday.
Location: Right in city centre near good shopping, public squares and on the waterfront.
Good location. Reasonable cost. Size of hotel room was fine.