Classic Double Room, Mountain View, Courtyard Area | Hypo-allergenic bedding, iron/ironing board, bed sheets
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Reviews of Columba House

3 out of 5
Columba House
Manse Road, Kingussie, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 120 reviews" "
Rating 8 - Good. 43 out of 120 reviews" "
Rating 6 - Okay. 20 out of 120 reviews" "
Rating 4 - Poor. 8 out of 120 reviews" "
Rating 2 - Terrible. 11 out of 120 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Phiona, Grants Pass

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had originally planned 2 nights in The Spey, but we had to leave after 1 night due to a storm incoming & needing to catch a very early flight in Inverness. We loved the room & the quiet setting. Bed was firm, which was perfect. Very clean. No staff on site, which was odd but not a problem. Would stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Rebekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice period property set in a great location and close to local amenities. Check in and out was easy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort and peace surpassed my expectations, and this was great value. I was looking for something straightforward when I came to Kingussie to visit my daughter, and didn't expect this to be so pleasant. The room was large and comfortable and clean. There were no staff on site, but everything had been prepared and left ready for a comfortable stay. Entry was easy, with the PIN-code key locker. Breakfast was basic but perfectly adequate, and the coffee machine was great. There was plenty of room downstairs to eat and rest. For the price I paid, I would say this was about the best hotel experience I've had. Thank you!
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Had a lovely over night stay in the penthouse , bath was amazing, bed was comfortable. Bit chilly at night when sleeping but we expected that being winter. Great facilities- friendly staff. Would stay again!
Stayed 1 night in Nov 2023
Response from Columba House Team on Nov 18, 2023
Dear ElizabethThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards

8/10 Good

Barbara

Very nice and helpful staff
Stayed 1 night in Oct 2023
Response from Columba House Team on Nov 18, 2023
Dear BarbaraThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
A blast from the past
It was good to stay in a place with character: old world design, giant panelling, uneven floors, old-world carpets, high ceilings, wooden doors, pre-modern architecture and fittings were a welcome break from Welcome Break anodynity. But finding it was hard at night: none of the signs were well-lit or lit at all; that's my only concern
Stayed 1 night in Oct 2023
Response from Columba House Team on Nov 18, 2023
Dear DavidThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards

6/10 Okay

Trevor

Liked: Cleanliness, room comfort
Hotel shabby outside, room clean but decor dated.
There are no staff on site, bar a gentleman we took to be a caretaker. Check in is via a phone on the reception desk and an automated key safe to obtain your room key. Breakfast is self-service and limited in choice - there is no cooked breakfast option, again because there are no staff on site. The outside of the hotel is shabby and lacks maintenance. The room was clean but dated.
Stayed 2 nights in Sep 2023
Response from Columba House Team on Nov 18, 2023
Dear Trevor,Thank you for taking the time to review your stay with us here at Columba House Hotel. Once again, thank you for your feedback and have a pleasant day.Kindest Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great place for the money
Beautiful location. We couldn't believe the price for such a nice place. An older building, but very nice. If you are looking for a place to spend the night in the Caringorns, give them a try.
Stayed 1 night in Sep 2023
Response from Columba House Team on Nov 18, 2023
Dear GuestThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Columba House Team on Oct 4, 2023
Dear Guest,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

8/10 Good

heather

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Columba House Team on Oct 4, 2023
Dear Heather,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

2/10 Terrible

Steven

Stayed 2 nights in Sep 2023
Response from Columba House Team on Oct 4, 2023
Dear Steven,Thank you for taking the time to review your stay with us here at Columba House Hotel. Kindest Regards,

8/10 Good

Emmet

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Peaceful location but thin walls. I asked for directions to my room from a staff member. She showed me to my room and where the shared bathroom was. I asked if anyone was in the same wing as me, and she said no guests, just her sleeping in the room next door. Unfortunately, the walls were paper thin, and she apperently likes to listen to the news without headphones, so almost every moment between 8 am and 8pm, I could quite clearly hear the news/videos playing from her phone/tv through the walls. While this didn’t affect my sleep, it didn’t exactly make me feel comfortable. The hotel manager had emailed me asking if everything was alright. I emailed back to ask them to ask her to keep it down but the email they used was a noreply email. I messaged them on Expedia but they didn’t respond. So even though I tried to have this (rather awkward) issue resolved, I couldn’t contact mgmt. Since it didn’t disturb my sleep, it’s not the end of the world, and otherwise the place was fine. Would have been a perfect stay without the noise disruption and I hope that this review encourages the staff to use headphones to avoid disturbing guests. Management needs to be responsive and reachable thru email.
Response from Columba House Team on Oct 4, 2023
Dear Emmet,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Columba House Team on Oct 4, 2023
Dear Michael,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

10/10 Excellent

Kenneth, Motherwell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Spacious room. Wi-Fi was very good Recommended
Stayed 1 night in Aug 2023
Response from Columba House Team on Oct 4, 2023
Dear Kenneth,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

6/10 Okay

James

Traveled with partner, Traveled with pets
Liked: Cleanliness
Basic, clean and dog-friendly. Young man looking after the place was very calm during the fire alarm. Think prices rocketed due to the local clan gathering.
Stayed 1 night in Aug 2023
Response from Columba House Team on Oct 4, 2023
Dear James,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Braw wee hotel.
This place was lovely. Having been before we were more than pleased this time as the young man who welcomed us couldnt be more helpful. Our room was prepared specially for us as we had arrived early. No problem. If we needed anything we were told just to call him on the phone in the front hallway. He lived in the premises whilst on duty. The room was cleaned and bins were emptied daily. Breakfast was available in a grab and go service provided in the dining breakfast room. We came and went as we pleased. 3 days of relaxing in this comfotable hotel was just what we had hoped for. Will definitely be returning in the future. The comments we had read before in reviews must come from people who expect far more than what they pay for. It was homely, clean and welcoming. As we all get back on our feet and return to a sort of normality after covid, lets give these wee places a chance. Braw place . Thanks guys.
Stayed 3 nights in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I expected. Basic, but I knew that when I booked. Tea and coffee making facilities and bottled water in the room. Nice shower. Beautiful setting.
Stayed 2 nights in Jul 2023

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Ok but....
Adequate. No service people around AT ALL! Hard bed, harder pillow. No food.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An oldie but a goodie, breakfast provided. Great coffee machine!
Stayed 2 nights in Jun 2023
Response from Columba House Hotel Team on Jun 21, 2023
Dear PeterThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

6/10 Okay

Douglas

Liked: Cleanliness
Disliked: Staff & service
If you are looking for somewhere impersonal with no human contact, this is fine. I only stayed one night and it served its purpose. Basic DIY breakfast - cereal and a prepackaged croissant (with some jam). I'd suggest fresh bread in the morning, a toaster and some marmalade or jam - doesn't seem too demanding. And no staff to be seen at all.
Stayed 1 night in May 2023
Response from Columba House Hotel Team on Jun 21, 2023
Dear Thank you for taking the time to review your stay with us here at Columba House Hotel. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Kind regards

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
Very nice property. Check in was different but quick. Four poster bed was very comfortable
Stayed 1 night in May 2023
Response from Columba House Hotel Team on May 11, 2023
Dear LesleyThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

4/10 Poor

Chintan

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Columba House Hospitality Review
We booked for 3 nights. Neither heater was working nor hot water was coming out from basin, bathtub. Even shower gel was empty!!! In summary - they haven't focus on good hospitality. They are saying free breakfast but it's suddenly became empty till next guest arrived.
Stayed 3 nights in Apr 2023
Response from Columba House Hotel Team on May 11, 2023
Dear Chintan,Thank you for taking the time to review your stay with us here at Columba House Hotel. Sorry to hear about the issues during your stay. We had temporary issues with the heating and hot water about which we notified all of our guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Kind regards

10/10 Excellent

Colin

Stayed 2 nights in Mar 2023
Response from Columba House Hotel Team on May 11, 2023
Dear Colin,Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with big bed and telly, enjoyable stay only issue was the shower as the water kept coming didn’t seem like the pump was draining quick enough
Stayed 1 night in Mar 2023
Response from Columba House Hotel Team on May 11, 2023
Dear FionaThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,

10/10 Excellent

Emilia Adelina

Stayed 2 nights in Jan 2023
Response from Columba House Hotel Team on Feb 10, 2023
Dear EmiliaThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,Columba House Hotel Team

8/10 Good

Kesab

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
The guests in the other room had taken over the shared bathroom and it hadn't been cleaned for sometime, and I was still perplexed about where the breakfast room to pick up my dash and go
Stayed 2 nights in Dec 2022
Response from Columba House Hotel Team on Jan 7, 2023
Dear David,Thank you for taking the time to review your stay with us here at Columba House Hotel. Some of the hotel areas are currently closed due to the repairs once this is all back to normal all of the public areas will be reopened making way to the breakfast area clearer. Once again, thank you for your feedback and have a pleasant day.Kindest Regards,Columba House Hotel Team

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Columba House Hotel Team on Dec 16, 2022
Dear GaryThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,Columba House Hotel Team

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manky hole!!
Didn't actually end up staying. First time I have refused to stay in a hotel. Keybox to get key.. entered room. Not the four poster bed I had booked, Lino ripped, dirty, mould in bathroom and windowsills, lumpy disgusting bed. Went to reception to use phone to get a staff member. Tried twice and no answer. Walked through the public areas. Run down and empty. Started crying and my hubby ended up booking a premier inn as I was too upset to stay there. Extremely false advertising and photos were nothing like the rooms. Shame as I lost my reward night with Hotels.com. Would not recommend !!
Stayed 1 night in Nov 2022
Response from Columba House Hotel Team on Dec 16, 2022
Dear Tracey,Thank you for taking the time to review your stay with us here at Columba House Hotel. Sorry to hear that you ended up not staying with us. I can assure that all of the rooms are maintained and serviced to the highest standards.Our team is available 24/7 to reply to any queries.Once again, thank you for your feedback and have a pleasant day.Kind regardsColumba House Hotel Team

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def stay again
Cant thank the hosts enough- all good, beautiful setting, my own upper cottage style room, very accomodating with my extended booking-many thanks! Will def stay again.
Stayed 1 night in Nov 2022
Response from Columba House Hotel Team on Dec 16, 2022
Dear ElenaThank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie.Once again, thank you for your feedback and have a pleasant day.Kindest Regards,Columba House Hotel Team

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
The bedroom was clean but the bed was very uncomfortable, you could feel springs digging into you. The shower head was not clean and the rest of the bathroom looked like it needed a good scrub.
Stayed 3 nights in Nov 2022
Response from Columba House Hotel Team on Dec 16, 2022
Dear Guest,Thank you for taking the time to review your stay with us here at Columba House Hotel. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Kind regardsColumba House Hotel Team

6/10 Okay

A G

Liked: Cleanliness
Rather hit and miss. Nobody around to ask for info.
Stayed 1 night in Sep 2022

6/10 Okay

spencer

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
This was our 3rd visit to the hotel, I would say it willbe the last. On arrival no one around, just a telepuone number to call to get the key and then realised that the restaurant was not open. Which was not mentioned on the booking, so therefore headed back to Avimore to get dinner, we had breakfast with us as up early next morning. Really disappointed as this was a lovely friendly hotel at one time not very inviting now.
Stayed 1 night in Sep 2022

2/10 Terrible

Graeme

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced hotel great location
The hotel is a lovely old building large rooms. It is a very reasonable price given its location. It will appeal to one or two night stays. With no on-site staff and a digital key box to collect and return room keys it was unusual but worked.
Stayed 1 night in Jun 2022
Response from Columba House Hotel Team on Jul 10, 2022
Dear Guest, Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie. Once again, thank you for your feedback and have a pleasant day. Kindest Regards, Columba House Hotel Team

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Give it a go.
It was all I needed. A place to lay down after a long shift.
Stayed 3 nights in Jun 2022
Response from Columba House Hotel Team on Jul 10, 2022
Dear William, Thank you for taking the time to review your stay with us here at Columba House Hotel. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Kingussie. Once again, thank you for your feedback and have a pleasant day. Kindest Regards, Columba House Hotel Team

2/10 Terrible

William

Traveled with group
Disliked: Staff & service
Waste of time and money
Agen y on behalf of the Hotel phoned to cancel the booking as unable to peovide accomodation for 3 people as booked. Requested refund but no refund given over 10days later
Stayed 1 night in May 2022

8/10 Good

Timothy, MILTON KEYNES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

2/10 Terrible

Andrew

Traveled with partner
Disliked: Amenities, property conditions & facilities
Save yourself the grief.......Arrived to find our 4 poster room had been given to someone else as they had had a leak from the room above the previous night. We were put in the room that the water had leaked into as there was no other rooms available. Cannot fault the housekeeping staff who tried their best to sort it out.This hotel is managed remotely from a Phillippine call centre......There is no Management on site....result a ruined weekend with no-one accountable on site 😡
Stayed 2 nights in Apr 2022

8/10 Good

Gordon

Stayed 2 nights in Apr 2022

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
Good if on a budget.
Good, clean room for a reasonable price. Nice situation at edge of the village. Shame there was no seating out in the garden area. Gutters & outside walkways needed cleaning of tree/branch debris but otherwise a comfortable, quiet and convenient stay. Would return if similar pricing available.
Stayed 2 nights in Mar 2022

10/10 Excellent

Eilidh

Stayed 1 night in Jan 2022

6/10 Okay

Stephen

Disliked: Staff & service
Very dated hotel, in need of modernisation.
Stayed 2 nights in Dec 2021

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We ariived very late and checkin was super easy with our keys left out for us
Stayed 1 night in Oct 2021
Response from JD on Oct 24, 2021
Thank you for your kind feedback!

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Katen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean spacious room with good parking and close to amenities of Kingussie
Stayed 1 night in Sep 2021
Response from JD on Oct 24, 2021
Thank you for your kind feedback!

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Columbia ?
Booking in was a little confusing as the name given on hotels.com and the actual name varied and also was not in the right position on the map. The single room was small and basic but clean and cofy. The bathroom was shared and the floor boards creeked so anyone going past the room at night would wake you up. I dont think theres much in the way of soundproofing. The hotel is out of the way of trafic and has a nice garden but the restaurant wasnt open so no food on site. There was a tv and tea/coffee in the room. Andrew who was managing the place was very helpful and saved the day a few times. It was a good price and ok for a few nights but definitely room for improvement.
Stayed 7 nights in Sep 2021

10/10 Excellent

Sau Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It is very good hotel, we feel comfortable in there. Very clean n helpful staffs
Stayed 1 night in Sep 2021

2/10 Terrible

Irene

Stayed 2 nights in Sep 2021