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Reviews of Nishitetsu Inn Kokura

3 out of 5
Nishitetsu Inn Kokura
1-4-11 Komemachi Kokurakita-ku, Kitakyushu, Fukuoka-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 1004 reviews" "
Rating 8 - Good. 428 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 10 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chun Wa Westly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean, close to kokura eki, nice stays !

10/10 Excellent

Sock Hoon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is comfortable and clean. The staff is friendly and helpful. Location is good near train station, shopping and eating srea
Stayed 2 nights in Jun 2023

6/10 Okay

Cherry

We were assigned to the old building which not sure if we were alerted at the time of the booking. With the comparison to the new building, property is definitely worn out a bit. The check in was fast, but the courtesy of the staff, was not as good as other hotels we were staying during this trip.
Stayed 1 night in Jun 2023

8/10 Good

Kiwako, Columbus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I understand that amenities can be self-serviced but a tea bag or two in the room or close to the elevator would be nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Kimie, Highland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly, courteous & helpful, Very good breakfast
Stayed 2 nights in May 2023

8/10 Good

Kenneth, Otake-shi

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this Inn several times while on business in the Kokura area. Very convenient location either by train or car. Clean, quiet, conveniently located in the dining and entertainment area.
Stayed 1 night in May 2023

6/10 Okay

Chun Leung

Liked: Cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Wai Yin Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Kenta

Stayed 3 nights in Nov 2021

10/10 Excellent

Ioan

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
wifi didn't work. that disappointed me.
Stayed 1 night in Jul 2021
Response from 西鉄イン小倉 on Aug 24, 2021
この度は、西鉄イン小倉にご宿泊下さいまして、誠にありがとうございました。 しかしながら、WiFiが繋がらず、ご不便をお掛けし、本当に申し訳ありませんでした。ルーターの貸し出しもございますので、ご滞在中に何かございましたら、フロントまでご連絡をお願い致します。 お客様からのまたのご予約を心からお待ちしております。 西鉄イン小倉 フロント江藤

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in Kokura at least twice a month while on business travel. Nishitetsu Inn has become my favorite hotel to reserve a room at. Quick and easy check in, very clean and modern facilities, extremely covenient location.
Stayed 1 night in Mar 2021
Response from Inoue on Apr 4, 2021
Dear sir, Thank you for staying with us. We are glad to hear that you are satisfied with your stay. Our strong point is the location near the station and Kokura city downtown. Moreover, we have tried to make our service better. Thank you again for the good review and we are looking forward to seeing you in the next time.

8/10 Good

Ken, Hiroshima

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've sfayed at this Inn several times while on business trips Kokura and the general Kitakyushu area. Excellent service and extremely clean and comfortable facilities.
Stayed 1 night in Dec 2020

8/10 Good

Ngai Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property and my first choice always when staying in Kokura. Very friendly and patient staff, excellent rooms, always clean and well maintained. Great price if booked early, for such a convenient and city centered location.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. I travel for business on the weekends from Hiroshima to the Kitakyushu area and have stayed at several hotels in the area over the past year. Nishitetsu Kokura is my favorite. Very clean and modern facilities. Excellent and friendly staff. Well maintained and spotless rooms. Very good restaurant on site with reasonable prices for the centralized location in Kokura City. I hope to make this hotel my regular overnight stop whenever visiting the Kitakyushu area.
Stayed 1 night in Jul 2019
Response from Nishitetsu In Kokura on Jul 29, 2019
As your review, you are not only appreciate our hotel facilities, services but also believe to stay when visiting the Kitakyushu area. So, we believe that you had a good business and interesting experiences in Japan, especially Nishitetsu Inn Kokura. Thank you again and we look forward to welcoming you in third visit when you come back Kitakyushu.. Sincerely, Nishitetstu Inn Hotel Clerk Hoa

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money with a beautiful onsen
Stayed 1 night in Jul 2019
Response from 西鉄イン小倉 御手洗 on Jul 30, 2019
Dear Guest, We appreciate your stay and feedback for us. As your review it seems you could be relaxed with the public bath. I am relieved to hear that. When you come back kokura, we are really looking forward to welcome you again. Front desk, Mitarai

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotspring (public bath)of this hotel. Room was small as other business hotel in japan but everything was perfect for a single traveler. This was my second time visiting the hotel.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean, friendly and helpful staff, centrally located near the Kokura Train Station, excellent price for the quality.
Stayed 1 night in May 2019
Response from Front desk, Mitarai on Jun 4, 2019
Dear guest, Thank you for your stay and sending your feedback for us. Could you feel relaxed? As you mentioned we have good access from the kokura station and the downtown, I hope you enjoyed kokura city. If you come back Kokura we hope to welcome you again. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, love the sauna
Love this hotel. Room is clean and comfortable, and the bath area with infrared sauna is terrific. And breakfast is a great value.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, clean room and a nice hot bath. My experience at Nishitetsu Inn Kokura was beyond perfection. It also serves a great breakfast at just 500 yen! Would definitely stay here again.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good stay
Service was very good Room is small even by Japanese standard. Difficult to adjust room temperature to our satisfaction.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are free amenities you can get just near the front desk. About 5 minutes walking to Kokura station. The room is more spacious compared to standard Japanese business hotel. And the breakfast was delicious (An Asian perspective, very few western food options though).
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel value ever
This place is great value for money. Good location, room fairly spacious by Japanese business hotel standards, has onsen with far infrared sauna, and delicious breakfast for only $3 if you buy as part of your reservation.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm writing this from the perspective of someone who travels for work are a fair bit and primarily stays in budget friendly business hotels. I'm going to rate Nishitetsu fairly high for a BH. Obviously the room was very small but that is just how they all are. Some things that stood out were: 1. Once you check in, you never need to see any hotel staff ever again. Elevator is directly in front of the main entrance so can come and go easily without anyone looking at me. 2. Bed was super hard (again.. standard BH style) but the pillows where actually nice and firm (which I like and is not the norm). Also I didn't need to request a second pillow because it was already there in the closet space. 3. Internet performance was actually good.
Stayed 3 nights in Feb 2019
Response from 西鉄イン小倉 フロント 新谷 on Feb 13, 2019
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They even provide a free smart phone with free international calls!
Stayed 1 night in Nov 2018
Response from 西鉄イン小倉 フロント 新谷 on Nov 25, 2018
hank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for one night stay
Great hotel with public sauna. Buffet breakfast was delicious and well worth 500JPY.
Stayed 1 night in Sep 2018
Response from NISHITETSU INN KOKURA Front Clerk YAMASAKI on Sep 8, 2018
Thank you for staying at NISHITETSU INN KOKURA. Your comments about public sauna and breakfast are very much appreciated. We look forward to your next stay to our hotel. NISHITETSU INN KOKURA Front Clerk YAMASAKI

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Overall good value
Stayed 1 night in Jun 2018
Response from 西鉄イン小倉 フロント 新谷 on Jun 23, 2018
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintan

8/10 Good

JR, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from Kokura station and department store. Big room size with breakfast
Stayed 1 night in Apr 2018
Response from NISHITETSU INN KOKURA Front Clerk YAMASAKI on Jun 22, 2018
Thank you for staying at NISHITETSU INN KOKURA. Your comments about locatuon,room size and are very much appreciated. But we are very sorry about breakfast. We will do our very best to improve our breakfast. We look forward to your next stay. NISHITETSU INN KOKURA Front Clerk YAMASAKI

8/10 Good

JR, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Not far from Kokura station by 7 minutes walking and good room size with public onsen.
Stayed 3 nights in Apr 2018
Response from NISHITETSU INN KOKURA Front Clerk YAMASAKI on Jun 22, 2018
Thank you for staying at NISHITETSU INN KOKURA. Your comments about locatuon,room size and onsen are very much appreciated. But we are very sorry about breakfast. We will do our very best to improve our breakfast. We look forward to your next stay. NISHITETSU INN KOKURA Front Clerk YAMASAKI

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Not a far nor difficult walk from Kokura Station. The staff were nice. Breakfast was basic but had a good variety, though some of the choices may seem weird (meatballs, fried chicken). There was also a poster in English and Japanese advertising the availability of beer for breakfast (for an additional charge). The bed was comfortable. I didn't use the sento (indoor hot spring) bath, so I can't comment on that. As a foreign resident of Japan (not a tourist), I was pleased that the front desk did not try to get a photocopy of my foreign registration card, unlike the odious APA Hotel, which insists on it, despite the law. Overall, would recommend.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good service
The room itself was small but was good for me. Some of the drawers in my room were dusty and looks very unclean. I opened one of the drawer and this one had all the electronics and WiFi adapters. They had no identifying tags or anything. In order to watch TV you have to pay, this is suppose to be included with my booking but no. Hotel and staff very were friendly and helpful. Their hotel bath area was good. Breakfast in the morning was good too. In your room, they provide a bath robe, I kind of like it. Toilets and beds were clean and tidy.
Stayed 2 nights in Jan 2018
Response from 西鉄イン小倉 フロント 新谷 on Feb 11, 2018
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

10/10 Excellent

youngkeun, busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ,korean staff, good spa Perfect place to stay in kokura
Stayed 3 nights in Aug 2017
Response from 西鉄イン小倉 フロント 新谷 on Aug 25, 2017
Thank you for staying with us. We really appreciate you to give us your feedback. We hope you come here someday again. Thank you. NISHITETSU INN KOKURA receptionist NAOYUKI SHINTANI

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Hotel is quite near to JR/Shinkansen Station. Room size is small, same as any others hotels in Japan, but clean and well maintains. Buffet breakfast is JPY500 per person, you can’t find anywhere cheaper in this town.
Stayed 3 nights in Jun 2017
Response from 西鉄イン小倉 フロント 新谷 on Jul 21, 2017
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We hope you enjoyed yourelf in this hotel and we look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Hotel is quite near to JR/Shinkansen Station. Room size is small, same as any others hotels in Japan, but clean and well maintains. Buffet breakfast is JPY500 per person, you can’t find anywhere cheaper in this town.
Stayed 3 nights in Jun 2017
Response from 西鉄イン小倉 フロント 新谷 on Jul 19, 2017
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about the location and breakfast. We hope you also enjoyed a public bath. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location
Hotel is quite near to JR/Shinkansen Station. Room size is small like any others hotels in Japan but clean and well maintenances. Buffet breakfast is JPY500 per person, you can’t find anywhere cheaper in this town.
Stayed 3 nights in Jun 2017
Response from 西鉄イン小倉 フロント 新谷 on Jul 9, 2017
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel. We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionist Shintani

6/10 Okay

Henrik

refrigerator smelled of Korean pickles.
Response from General Manager on Mar 5, 2017
Thank you for taking the time to write a review about Nishitetsu Inn Kokura. We work hard to make our guests happy and appreciate your feedback. We hope that you will be able to return to us again sometime in the near future. NISHITETSU INN KOKURA Shintani

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean but the room is a bit small. The hotel is near the JR station and the shopping street of Kokura. You can have your meal and go shopping easily.
Response from 西鉄イン小倉 フロント 新谷 on Jan 26, 2017
Thank you for taking the time to write a review about Nishitetsu Inn Kokura. We work hard to make our guests happy and appreciate your feedback. We hope that you will be able to return to us again sometime in the near future. NISHITETSU INN KOKURA Shintani

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the train station
Nice environment and near the train station. Easy access to other places.
Response from General Manager on Jan 9, 2017
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dan, Sapporo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Kokura Station
Really enjoyed my stay here, looked recently renovated. The highlight was the nice public bath which I used everyday. Also the hotel was very inexpensive. I stayed in a business room, which is similar to most business rooms in Japan, but all the furnishings were new and very nice. Highly recommended.
Response from 西鉄イン小倉 フロント 新谷 on Dec 24, 2016
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani

8/10 Good

Toshio

Liked: Cleanliness, property conditions & facilities, room comfort
Good bath
Response from General Manager on Nov 26, 2016
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani

8/10 Good

JUEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
It was a very convinient and clean facility with good breakfast buffet(additional cost ¥500, worth it).
Response from General Manager on Nov 22, 2016
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani

8/10 Good

recommend, vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Close to station, lots of store for shopping
Breakfast was very good price for buffet! The room was confi and location was excellent.
Response from 西鉄イン小倉 フロント 新谷 on Oct 28, 2016
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani

10/10 Excellent

Terushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedding is clean and comfortable
Response from General Manager on Oct 28, 2016
Thank you for choosing to stay with us here at NISHITETSU INN KOKURA. We appreciate your kind comment about our hotel.We look forward to welcoming you back again sometime in the near future. With thanks NISHITETSU INN KOKURA receptionisit Shintani