Standard Twin Room (Courtyard View) | Balcony view

Reviews of EM Wellness Kurashino Hakko Lifestyle Resort

4 out of 5
EM Wellness Kurashino Hakko Lifestyle Resort
1478 Kishaba, Nakagami-gun, Kitanakagusuku, Okinawa-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 313 out of 753 reviews" "
Rating 8 - Good. 310 out of 753 reviews" "
Rating 6 - Okay. 94 out of 753 reviews" "
Rating 4 - Poor. 22 out of 753 reviews" "
Rating 2 - Terrible. 14 out of 753 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Amenities, property conditions & facilities
A nice place to relax and enjoy the hot SPA
Stayed 5 nights in Feb 2024

4/10 Poor

BO BING PETER

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
big but far, service is poor, not friendly to business traveller
Stayed 1 night in Jan 2024

6/10 Okay

Merle

Stayed 7 nights in Dec 2023

10/10 Excellent

Theron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this Wellness Center! Very relaxing and peaceful. The Spa is great and the breakfast had a lot of options that were healthy and filling. I highly recommend to come here when you need to decompress and treat yourself. The rooms are sufficient. One note: the bed mattresses are very firm. you can ask for a padding for your bed. Amazing customer service. Very attentive. Overall, excellent and I will be back again and again.
Stayed 1 night in Dec 2023

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific breakfast
Stayed 1 night in Dec 2023

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts are excellent. The hotel is older but good value for money.
Stayed 17 nights in Aug 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating and kind. Hotel gives off a peaceful vibe. Room was comfortable, beautiful view from room. Breakfast buffet was delicious.
Stayed 11 nights in Sep 2023

10/10 Excellent

Shaneika

Liked: Cleanliness, staff & service, property conditions & facilities
This place is first class. I really enjoyed staying here. The facility smells like aromatherapy. I bought organic food and drink at the front deli. I booked a full body massage and it was fantastic. Was given tea and ice cream to cap off the experience. Great check in and out. Just wonderful. Very convenient to the mall and freeway. I would definitely stay here again
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hot baths and the free washers/dryers. The breakfast was healthy and the staff were very friendly!
Stayed 5 nights in Jul 2023

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service
Organic approach to food and amenities
Stayed 3 nights in Mar 2023
Response from Maekawa on Apr 5, 2023
この度は4星の高評価を付けて頂き、誠にありがとうございます!さらにご満足いただける・心と身体を整えることへ磨きをかけて参ります。またのお帰りをお待ちしております。

10/10 Excellent

David

Stayed 1 night in Oct 2021

10/10 Excellent

jmatty, Tokyo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コロナ対策としてエントランスに消毒液、体温計が備え付けてあり良かった。部屋の中も清潔で非常に快適でした。
Stayed 3 nights in Jul 2020

10/10 Excellent

DYA717, Honolulu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, great location close to Aeon Mall. Free shuttle ride.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so clean and close to AEON largest mall in Okinawa. Breakfast is good too and if i skip my breakfast, i can use the voucher for lunch too, somthg that not offer by other hotels. Recommended for everyone. I don't hav time for SPA but price wise, its not expensive and somethg i would do if i have more days staying there. Good choice!
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wellness activities! Therapist Supervisor Natsuko Higasan gave me a complimentary spa gift for my birthday! Didn't have a great view outside room like before.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Chris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quick and easy to check in. I can’t really say much because I only stayed for one night. But it was a good experience.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a beautiful location with care in every service provided to the customer from registration to check out.
Stayed 12 nights in Apr 2019

10/10 Excellent

Suki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a surprise to have met with a HK local who works at the hotel. He was very friendly and provided us with useful advise for our changed day tour plan due to the bad weather. I also enjoyed using their own products/consuming their food knowing that they are carefully crafted/picked for better health. Oh oh oh and their milk and yogurt with femented rice are must try which you cannot find at other hotels! So yum I wish I could drink them every day. The overall experience would be perfect if their spa used onsen water because Im a super onsen fan.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a surprise to have met with a HK local who works at the hotel. He was very friendly and gave us some useful advice to our changed tour plan due to the bad weather. Also, i enjoyed useful EMs products and food having the sense that they are of high quality and safe to the body. The only setback ia that the water they use for spa is not "onsen water" I am a super onsen fan.
Stayed 1 night in Mar 2019

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good food
very pleasant stay. Food and water were super healthy!
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

we only spend a night in the hotel and were not impressed with the hotel room cleanness and there was no concierge to assist in the luggage. Breakfast spread was not worth commenting. However the reception staff at check in and checked out were polite and helpful. The staff at the Casaverde were attentive and efficient .
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and some of the staff are able to speak English
Stayed 6 nights in Nov 2018

8/10 Good

LightSleeper, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know if it were just due to noisy neighbors but every once in awhile I could hear someone stomping their feet late at night. The odd thing was that we were on the top floor. I am pretty sure the noise was not coming from the adjacent room.
Stayed 8 nights in Oct 2018

10/10 Excellent

nan, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love see view in hotel,everyting so good,and i want to go again!!
Stayed 3 nights in Oct 2018

8/10 Good

Yuk Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close by Aeon Rycom Mall. Nice greenery view.
The hotel condition is alright, pretty tidy & clean with good service. It's not the luxury type, but quite relaxing with good Okinawa greenery view. At night is a bit difficult to find a parking during late night. Too bad the location is not very close by the shopping area. Always need quite a bit driving to leave & return to the hill. But we just noted the hotel is very close by the Aeon Rycom Mall. If you are tired after whole day traveling & have hard time to think of a place to dine at. The Mall is the way to go! It's only 5 mins drive.
Stayed 4 nights in Sep 2018

8/10 Good

D, Seoul, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Massage was a bit weak and there's nothing on TV. It's hard to just relax in the hotel, but it is a nice place to sleep.
Stayed 3 nights in Aug 2018

10/10 Excellent

Greg, Tokyo, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, and the staff was friendly. My only complaint is that it's rather secluded.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not so good
1. The beverages in the vending machine / shop are expensive. 2. The facilities are old and the condition are not good as compare with other hotels in Japan. 3. No luggage service in hotel lobby.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Poh Geok Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My memorial stay at EM Wellness Resort
The location of the hotel is a little way off from the city. It would be good if the hotel could provide a shuttle service whetherto the airport or the city for the convenient ot guests. The hotel can charge the guest a nominal fee for such services. Overall I am happy with the hotel. As the hotel is located at the hill top, my friend and I took this opportunity to walkup and down the hill as a form of exercise.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but need a car to explore

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Elaine, HK

Liked: Cleanliness
Nice View
We stay there 3 nights, Room is Ok, but the ventilation inside Bathroom doesn't work, it getting very Wet after Bath, even some Bad Smell, it don't improve although we told the staff in front desk. Breakfast Ok
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very friendly and nice hotel. Hero, the English speaking staff was wonderful and so helpful. The laundry facitlities was a great help. Overall, an excellent experience.
Stayed 5 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Felt it was way over priced & the wifi was terrible
Stayed 11 nights in Jul 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet hotel
Family room is quite congested But the hotel provides discount with spa
Stayed 2 nights in Jun 2017

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

keith, toronto canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a place for couples use as get away trip.
hotel is nice and staffs are very friendly. room is nice size and very clean. me and wife try their breakfast buffet, and is all right. but prices are little high on there dinner menus on all their restaurants. try to go out for foods are not easy. no other restaurants or convenience stores close by. 20-30 min walk in dark to mall-not many street light. or you can take taxi, but it added to the costs. no hotel tour the hotel offer. you have to check out local tour when you get to Okinawa. you can also rent a car to drive around if you plan to do lot of sightseeing. not ready a place for couples try to get away, lot of families come from other cities of Japan for weekend vacations. too noisy at morning when you try to sleepin . but overall we manage having good time in Okinawa. will go back to visit Okinawa soon, but most likely will look for something close to city centre.

8/10 Good

Chris, Ok

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overall
The hotel was beautiful and in a good spot with a professional staff. My only major problem was the beds. They were super stiff and though I personally am okay with it, my wife found them terribly uncomfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Car required

8/10 Good

Ka Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Enjoyed our five day stay here. Very clean and spacious room. Big bed with comfortable blanket and clean linen. The complimentary buffet breakfast is unexpectedly good, from spaghetti, japanese noodle, bread, corn flakes, to fresh fruits, veggies and even ice cream. Parking is free with sufficient spaces. Location is isolated with no store/restaurant around so good for drivers only. Around an hour to Naha city and 2 hours to the far North. Will stay again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

travellers, HK

Liked: Staff & service
Disliked: Property conditions & facilities
Nice hotel
Sufficient parking space, hotel staff are helpful and efficiency