Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dawson City

Nice quiet hotel with good location

Posted Sep 16, 2014
Staff were friendly and expedient Hotel was very clean and kept in very good condition Was as advertised most definitely
3 out of 5
Recommended
for Everyone
by A verified traveler from Toyes Hill Ontario

Nicely renovated located in Mennonite country

Posted Sep 16, 2014
We used to stay at this hotel when it was a Best Western a number of years ago. It has been renovated and modernized quite nicely. We had to use the pull out couch which wasn't all that comfortable and much to our surprise, the room only had a shower. The main bed was excellent and the heating/cooling system was quiet.
1 out of 5
by A verified traveler from Toronto

Close to universities

Posted Sep 15, 2014
Pros: Close to the universities, but not worth the stay. The restaurant had one choice of muffin in the morning and asked me what I would like!!
Cons: Fix the screens in room 120.
We stayed for one night on a Saturday. Room 120 had no screens on the windows, bugs in the room and to top it off our room door remained open as someone left it unattended with the dead bolt only. Nothing was stolen, but this is not acceptable. When asked by reception what they could do, I said nothing. Use the money you ripped me off on and fix your windows.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarnia, ON

great place to stay!!

Posted Sep 5, 2014
Great hotel. Walking distance to the outlet mall, the farmers market and a huge antique place. Staff were great. Bed was extremely comfortable. Would go back anytime and stay there.
4 out of 5
Recommended
for Everyone
by A verified traveler

WONDERFUL ACCESSIBLE ROOM

Posted Sep 2, 2014
Pros: ACCESSIBILITY AND FRIENDLY STAFF
I WOULD HIGHLY RECOMMEND IT. WE DID HAVE AN ISSUE WITH THE SHOWER NOT DRAINING, WE ADVISED MANAGEMENT, BUT NO ONE CAME AND WE DID OUR OWN DAMAGE CONTROL TO STOP THE FLOOD OF WATER INTO THE MAIN ROOM.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to St Jacobs

Posted Aug 31, 2014
Love the new decor and updates since it became a marriot
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!

Posted Aug 25, 2014
Super close to the Farmer's Market and a great room! Definitely recommend!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and dining

Posted Aug 16, 2014
Was very nice except room was booked for four people and not enough linen, glasses or cups.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ancaster, ON

Great Getaway

Posted Aug 10, 2014
We loved our stay - a short getaway in St Jacobs. Room was clean & comfortable. Bed was amazing!
3 out of 5
by A verified traveler

Bad timing

Posted Aug 3, 2014
Very nice hotel. A few things broke in the room while we were there.