Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
67% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from from Ottawa

Terrible stay

Posted Sep 4, 2014
Starting with old rusty luggage trolley. Strong smell in corridors leading to rooms. Not well- kept. Wifi was not working and no help to sort it out. Definitely will not stay in it or recommend.
3 out of 5
by A verified traveler

NIce room in a run down area

Posted Sep 2, 2014
Pros: Staff were very helpful
Cons: Fitness room
Location: Not in a great location yet good stores and food outlets nearby
Good staff and very comfortable room - breakfast was adequate - gym not in good shape
4 out of 5
Recommended
for Everyone
by A verified traveler from London ON

Fun overnight stay

Posted Sep 2, 2014
Pros: The pool was great, kids loved it.
Very pleasant stay. The woman at the desk was the best, she had towels waiting for the pool as we got off the elevator every time. She rectified a little problem with our room right away. The kids loved the breakfast, everything was clean and tidy. It may be an older hotel however if you get the ungraded rooms, they are really nice.
1 out of 5
by A verified traveler from niagara falls on

Dated filthy hotel .

Posted Aug 31, 2014
Very dated with filthy stained carpets through out the hotel . Paint peeling off the walls. Water damaged ceilings .. Pool had lots of dirt floating . Hot tub walls and ceiling had mold and water damage everywhere .. No first aid kit available when asked for a band aid for a minor cut.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel

Posted Aug 25, 2014
Old Hotel, but everything in working order and clean. Will go again. Took advantage of pool and jaccusi.
1 out of 5
by A verified traveler from ON, Canada

Howard Johnson Weber St. Kitchener, ON

Posted Aug 25, 2014
Pros: NOTHING!!!!
Cons: EVERYTHING!!!
The hotel has rude and uncooperative staff, argued about the room we booked in spite of the fact we had email confirmation. The facilities are old, filthy and rundown!! Linens and towels in the room were filthy and stained, hair all over them! What was once a beautiful pool is now dirty, falling apart, and held together by duct tape! STAY AWAY!!!!
3 out of 5
by A verified traveler

Very tired and sad

Posted Aug 20, 2014
The hotel is very tired, rundown and overpriced. Desparately needs renovation and updating. It was almost empty and the only staff member I saw was the front desk attendant who wouldn't get off her chair to deal with my check in. I had forgotten my toothpaste, they couldn't even help with that! There's grass growing in the cracks of the paved parking lot.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent.. nice pool

Posted Aug 19, 2014
Everything was good except the cleanliness.. it was a dusty and the shower and bathroom could have use a solid scrub with vim..
2 out of 5
by A verified traveler from Timmins, ON.

not recommendated

Posted Aug 19, 2014
Pros: absolutely nothing
Cons: room cleanliness they need a major renovation
Location: great location with the mall and sports world nearby
as soon as i walked in it smelled like a dirty mop the rugs in the front entrance and hallway were dirty and filthy non-smoking room smelled like a smoking room the tv cabinet and bedside table were dirty and dusty very poor job cleaning the room
1 out of 5
by A verified traveler from echo bay on.

hall ways were smelly and they put me on first fl

Posted Aug 19, 2014
Pros: nothing
Cons: everything
Location: lots of stores
they put me on first floor after i complained that i didnt like that room and some guy had his old car parked at my rooms A/C and would start it at 7:00am both mornings and his exhaust would come in my room and fumigate me, till i almost vomited, was not a good stay at all.