Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews of Super 8 by Wyndham Cambridge/Kitchener/Waterloo Area

2 out of 5

Reviews

5.6
Rating 10 - Excellent. 120 out of 1006 reviews" "
Rating 8 - Good. 187 out of 1006 reviews" "
Rating 6 - Okay. 235 out of 1006 reviews" "
Rating 4 - Poor. 232 out of 1006 reviews" "
Rating 2 - Terrible. 232 out of 1006 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Jagjeet

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good and staff working here very helpful and friendly
Stayed 1 night in Mar 2024

6/10 Okay

Sherry

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Leandro

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old and smells cigarrette and mold. Staff was friendly. Rooms needs an urgent update. But ok for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jeff

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dump
Stayed 1 night in Feb 2024

6/10 Okay

Kevin

Business traveler
Its a decent place to stay for the price. Ive had better and ive had worse. I would stay here again. Lots of food options in the area, main issue is getting back to the hotel when you leave, have to do a questionable u-turn and the lights
Stayed 2 nights in Feb 2024

10/10 Excellent

Ellen

Stayed 3 nights in Feb 2024

6/10 Okay

Dawn, Kingston

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are terribly outdated. Bathroom was in poor condition, broken tub faucet, finished peeled of bathtub, rusted toilet paper holder, hole in ceiling. Curtains were stained and torn on the outside. The hotel seems to be a “housing project” for homeless people. The smell of drugs kept filling up our room. The staff was friendly and helpful and the breakfast was nice.
Stayed 2 nights in Feb 2024

6/10 Okay

Howard

Liked: Staff & service
The property is a bit dated. But the bed was comfortable. Breakfast was provided but was limited.
Stayed 3 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Teshaynah

Liked: Cleanliness, staff & service
The room is really out of date. The ceiling is peeling and there’s lots of stains and chipped furniture.
Stayed 1 night in Feb 2024

2/10 Terrible

jessica

Stayed 1 night in Feb 2024

8/10 Good

Ulysses, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at fair price..
Stayed 1 night in Feb 2024

8/10 Good

Kathleen Laura

Traveled with group, Traveled with partner, Traveled with pets
Liked: Staff & service
Rooms were nice enough a little out dated and need some repairs. Staff was great and the property is in a great spot! They do need another ice machine I found it was in an odd spot.
Stayed 1 night in Jan 2024

4/10 Poor

Shaun

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

travis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sylvie

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Arda

Stayed 1 night in Jan 2024

6/10 Okay

Andrii

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Stayed 1 night in Jan 2024

4/10 Poor

Lindsay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in a good location and their was lots of parking in a bright, well-lit parking lot right beside the hotel. The lobby was nice and inviting. The rooms however, leave much to be desired. Overall they were dingy and dated. There was mold growing on the ceiling in the bathroom. I opened the fridge and it wasn't working and smelled terrible. The patio door to the outside did not lock well and felt unsecure. There was a door to the adjoining room which I wasn't even sure if it was locked. There was a microwave cart in front of it keeping it from opening. The heater in the room was LOUD! The only benefit was it drowned out the barking dog that seemed to be in the room down the hall. The noise from the snowclearing at 2am and general traffic was also loud. I would not recommend staying here.
Stayed 1 night in Jan 2024

6/10 Okay

Patricia

Stayed 1 night in Jan 2024

2/10 Terrible

Ghassan

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend, very poor quality and service ….?
Stayed 1 night in Jan 2024

6/10 Okay

Vishal

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Gwendolyn

Stayed 1 night in Jan 2024

6/10 Okay

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property could use a facelift and the rooms need painting and to be cleaner
Stayed 1 night in Dec 2023

4/10 Poor

Sara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels all through halls staff was extremely noisy tv remote did not work burn holes in comforter they did not tidy our room breakfast was yougurt and banana with cereal that had no milk needs a lot of maintenance shower head coroted hair in bathroom sink would not ever recommend
Stayed 2 nights in Dec 2023

4/10 Poor

Yachika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were so stinky. We couldn't stay even for a few hours. We left and had to arrange a place at a friend's house for the night. Won't recommend it at all.
Stayed 1 night in Dec 2023

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location. It is a bit tired and needs upgrades
Stayed 1 night in Dec 2023

4/10 Poor

lawal

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor condition, like 5th world hotel, you can hardly tell you are still in Canada.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Leang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is good
Stayed 1 night in Dec 2023

8/10 Good

Brad

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small; the TV was very small, 24 inch; the bathroom was dirty and the shower was worse; there was not one garbage can; the pillows were hard, lumpy and small.
Stayed 1 night in Dec 2023

6/10 Okay

Shirley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was bed bugs in the sheets
Stayed 1 night in Dec 2023

10/10 Excellent

Terry

Stayed 1 night in Dec 2023

6/10 Okay

Shernette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Christian

Stayed 1 night in Dec 2023

10/10 Excellent

Erli

Traveled with family
Liked: Cleanliness, amenities
Great room and service.
Stayed 1 night in Dec 2023

4/10 Poor

Mike

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Old building out of date water was hard and pressure irregular
Stayed 4 nights in Dec 2023

2/10 Terrible

Stephanie

Stayed 1 night in Dec 2023

2/10 Terrible

Amanda

Traveled with group
I booked a king with jacuzzi and got a king suit with no jacuzzi. I was told there was nothing they could do. I did received a credit but would have booked a room with a queen for the lesser amount if i knew ahead of time

4/10 Poor

Christine

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Our first room had unclean sheets, the second room was clean. Had to haul a stroller up the stairs as no elevator and was only assigned rooms on 2nd floor. Halls smelled strongly of cigarette smoke. Lots of noise in hallways. Bed was too firm (not meaning to sound like goldilocks, but it was hard as a board).
Stayed 1 night in Dec 2023

4/10 Poor

Katharine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Bob

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolute dump. Not even close to the current star rating. Mould in the room, bed collapsed and unable to be fixed until next day, stale cigarette smell throughout building mixed with animal and human urine smells. I do not recommend this property. Staff at counter was friendly, but I think he knows the majority of his clientele are sketchy at best and that the property is a cesspool.
Stayed 2 nights in Dec 2023

2/10 Terrible

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
I believe we got booked into a smoking room. Cigarette burns in the top bed sheet, cigarette smoke constant smell in our room (and the hallways). Bathroom vent and hair dryer vent had caked on filth. Patches covering previous holes in the wall were not sanded down and painted over. Heard noise in hallway at 2am.
Stayed 1 night in Dec 2023

8/10 Good

Andy

Stayed 1 night in Dec 2023

6/10 Okay

sandra

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff and breakfast were great. Halls and room had a smoke odour. Many small details in room need upgrading, eg wallpaper coming off wall in bathroom under sink, chipped paint on bathroom door, main door squeaked, the extra lock was bent out of shape and the interior door jamb of room entry was dirty and needed painting. A chair for the desk would be good and the desk front was rough. Awkward to get in and out of due to centre barrier separating North and South traffic. Dog friendly...we met 5 dogs there. Not my first choice, but was ok for the 2 days we were there.
Stayed 2 nights in Nov 2023