Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Do not stay here!

Posted Sep 20, 2014
Staff friendly enough but had strong odor of cigarettes on their breathe and hands. They had no maps of the area at the counter and said they've been on order for more two months. The room was dark and run down with a strong odor of flowery air freshener which was overwhelming. Staff said owner is cracking down on late cancellations and refuses to give refunds. This indicated to me that the owner(s) know they have problems.
2 out of 5
by A verified traveler from Parker, CO

Go somewhere else

Posted Sep 20, 2014
Pros: The room was clean.
This place is old and dated. The bed was really uncomfortable. They put a thick pad on top of the mattress I guess to make it better. Instead it just gets wadded up when you sleep. The coverlet on to of the bed was worn and pilled and you don't even want to sit on it. The room had an odd smell. The breakfast buffet was pitiful. I'm so glad we only had to spend one night here.
2 out of 5
by A verified traveler from Provo, UT

Posted Aug 16, 2014
This hotel was pretty low budget. Drain was clogged. No towels when we first got there. Pool wasn't heated and the water was cloudy. Old TV, with very limited channels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is close to ferry service

Posted Aug 13, 2014
The trip went well and would do it again. Hotel provides a free breakfast.
3 out of 5
Recommended
for Couples
by A verified traveler from Vancouver Island

Nice hotel, well located for our interests.

Posted Aug 13, 2014
Cons: Staff training in making guests welcome.
Everyting was adequate, but front desk was minimally attentive
3 out of 5
by A verified traveler from Olympia, WA

Not the worst motel we've ever visited...

Posted Jul 18, 2014
Pros: The exterior appearance is quite lovely, and the AC worked just fine. The room rate is very affordable given the upscale surroundings.
Cons: See notes about our experience above.
Location: Walking distance to charming downtown and ferry terminal.
...but definitely there's room for improvement. Lighting in our room was so dim that it was almost impossible to read. The hair dryer (which I needed on that visit) was missing from its switch-plate on the wall. When I called the front desk to find out if I could have another one, the person in charge simply said that it wasn't working and offered no substitute. The alarm clock, which we did not touch, LOUDLY buzzed us awake at midnight. Due to the dim lighting which made it impossible to read the clock's instructions, my husband finally had to pull its cord from the wall. The complimentary breakfast was meager by today's motel standards, and there was only seating for 8 (at two tables). When I tried to re-heat my coffee in the micro-wave oven, it and a toaster nearby both lost power (a wiring problem perhaps)?
1 out of 5
by A verified traveler from El Segundo, CA

Don't stay here!

Posted Jul 17, 2014
Pool was green and brown, hot tube empty. Ac was loud and Breakfast was old bread, juice and bad coffee. Would not call that a room with pool and free breakfast. Only choice left on the island, book ahead at the best western don't stay here!
3 out of 5
Recommended
for Everyone
by Tricia from England

Stop over.

Posted Jul 1, 2014
Pros: Stop over only.
Cons: Staff participation in general running of facilities. Staff could be hearted but not seen!
Location: Close to ferry station.
Pool not clean, could not be used. Breakfast poor, dirty tables and not supervised.
2 out of 5
by A verified traveler

Doubt I Will Return

Posted Jun 30, 2014
This hotel is minimalist at best. This is my fourth stay at a hotel on Bainbridge Island, previous times had been at Best Western. Let it suffice to say that I will not be coming back to Island Country Inn.
3 out of 5
Recommended
by A verified traveler

For the price, it was OK, nice staff!

Posted Jun 21, 2014 on Hotels.com
It was OK, but when we arrived they didn't have our reservation in their book, I guess no one wrote it down, but we did get a room. It was upstairs and they did carry our luggage for us, nice staff, only stayed one night, minimal breakfast, but close to town so that was nice.