Aerial view

Reviews of Lapland Hotels Sirkantähti

3 out of 5
Lapland Hotels Sirkantähti
Levintie 1630, Kittila

Reviews

8.0

Very Good

Rating 10 - Excellent. 72 out of 297 reviews" "
Rating 8 - Good. 155 out of 297 reviews" "
Rating 6 - Okay. 60 out of 297 reviews" "
Rating 4 - Poor. 8 out of 297 reviews" "
Rating 2 - Terrible. 2 out of 297 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jennice

Traveled with group
Liked: Cleanliness
An affordable option for this very expensive ski town. Room was not renovated, but still felt ok. Enjoyed the in-room sauna. Disappointed by staff’s lack of local knowledge or knowledge of the hotel itself. They were not trained to the level I would expect. Biggest issue is the hotel’s relationship with la Francoise des Circuits. The guide Catherine brought a very large, loud, rude tourist group to the hotel. They threw a massive party in the lobby right next to my room and I didn’t sleep until 2am. They got kicked out and then stood outside my room window on the porch for an additional hour at midnight. It was really bad form. Behavior I would expect from university students but they were all adults. Ruined my final night at the hotel.
Stayed 2 nights in Jan 2024
Response from Elmeri on Jan 9, 2024
Dear Jennice, Thank you so much for your valuable feedback and your review. We are truly sorry to hear that your stay was not successful and we couldn't reach your standards. I will forward your feedback to our supervisors and our Hotel Manager will contact you as soon as possible. Have a nice winter and hopefully we meet again!Kind regards,Elmeri/Lapland Hotels Sirkantähti

10/10 Excellent

Jobie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in good location. Breakfast a little mundane but room very warm and great facilities.
Stayed 3 nights in Dec 2023
Response from Helmi on Dec 28, 2023
Hello! Thank you for your feedback, we are happy to hear that you had a nice stay with us. Welcome again!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Kati

Liked: Staff & service, amenities, property conditions & facilities
Sirkantähti on hyvin toimiva, edullinen ja loistavalla paikalla! Oli toista kertaa Sirkantähti hotellissa, ensimmäinen oli noin 20 vuotta sitten, hotelli huoneessa.Tällä kertaa olin Tähtipuisto asunnossa joka on erittäin tilava, kaksi kerroksinen ja saunallinen. Kaikki toimii hyvin ja mitään tarvittavaa ei puuttunut. Toki sisustus on vähän kärsinyt vuosien mittaan ja ehkä siivoamisessa on hiukka parantamisen tilaa. Ystävällinen vastaanoton työntekijä päästi minut sisälle huoneistoon kahta tuntia aiemmin! Hän myös antoi minulle tunnin lisäaikaa lähtiessä. Aamiainen on mahtava! Kaikki mitä itse tarvitsen, paras puuro ja työntekijät pitävät alueet ja pöydät todella puhtaina! Jos pieni kuluminen kalusteissa jne ei haittaa, todella suosittelen Sirkantähteä!
Stayed 3 nights in Apr 2023
Response from Jonna/Lapland Hotels Sirkantähti on Apr 15, 2023
Hei, Kati! Kiitos palautteestanne, mukava kuulla, että viihdyitte vierailullanne. Tervetuloa uudelleen!

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Annakaisa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location, in the very central next to shops, restaurants and ski lifts. Interiors would need a bit of an updating.
Stayed 1 night in Mar 2022
Response from Ella / vastaanotto on Mar 8, 2022
Hi Annakaisa, and thank you for your feedback. Warmly welcome again! Kind Regards, Sirkantähti Staff

10/10 Excellent

Tuukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Heidi / vastaanotto on Apr 17, 2021
Hei Tuukka, kiitoksia täydestä kympin arviostasi. Lämpimästi tervetuloa vieraaksemme uudelleen! Mukavaa kevään jatkoa!

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2021
Response from Heidi / reception on Apr 11, 2021
Dear Antonio, thank you for your nice review! Warmly welcome again! With best regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed in a 4 bed apartment It had everything we needed The breakfast had a huge range and carered for all diets Very close to the slopes and the staff were lovely Suoermarket straight accross the road. Would stay agin
Stayed 2 nights in Feb 2020
Response from Lapland Hotels Sirkantähti staff on Feb 17, 2020
Thank you for the review! Great to hear that your stay was successful. We hope to see you again!

8/10 Good

Cristina Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for location
It is generally a good location, in a perfect area of ​​accommodation, but in the rooms it could have been warmer. There is no toiletries, slippers, etc ...
Stayed 3 nights in Dec 2019
Response from Lapland Hotels Sirkantähti Staff on Jan 20, 2020
Hello! Thank you for your feedback, we are happy to hear that you had a nice stay with us. Welcome again! Best regards, Lapland Hotels Sirkantähti Staff

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, but noisy room in morning
We stayed at this hotel for the last night of our stay in Levi. (We could only book for 6 out of the 7 nights at our main hotel) The reception staff were very helpful and let us use the luggage room to store our cases after we checked out so we could ski for the day and catch our evening flight. Breakfast was the usual buffet type so not bad. The room was comfortable, has a small private sauna in the bathroom, but unfortunately was separate twin beds. Would be a good idea if the twin beds had a large double sheet on them when a couple stays as if you try and get close in the night the beds seperate and you could end up on the cold floor! Also our room unfortunately backed on to where Lapland safaris works from...so very early there were snowmobiles being moved outside our window, & were quite noisy. Overall nice hotel but could have been a bit better
Stayed 1 night in Feb 2019

8/10 Good

Alan, Sudbury ontario canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great x-country skiing
Great skiing friendly people. Breakfast buffet was great
Stayed 4 nights in Feb 2018
Response from Reception on Feb 24, 2018
Thank You for your feedback - good to hear that your holiday was great!

6/10 Okay

Verified traveler

Quite nice
Booked this hotel at the last minute as my flight was late at 9:45pn and all the hotels requires check out time at 11am. Spent a couple hours in this hotel just to relax and to drop by between ski. Very large hotel with many rooms but the room is quite small and old fashion. About 5-8mins to Zeor Point but 3mins to the nearest supermarket.

8/10 Good

janne, Finland

Liked: Cleanliness, property conditions & facilities, room comfort
In most remote apartments no wifi connection. Apartments has own sauna which is great! Breakfast average; for the price of accommodation >150€ should be better with some Lappland specialties.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to Levi ski area. Free wifi. Free luggage storage. Great restaurant with local dishes sauna in every room. Closet for drying wet ski clothes that is heated in room.

8/10 Good

NN, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vacation apartment
Cozy little apartment with four single beds, kitchenette, washer/dryer, refrigerator, dish washer, and private sauna. Within walk-distance to restaurants, supermarket, and Levi ski resort. Plenty of parking space. Very close to Lapland Safaris office, with great convenience for Arctic activities. But no house keeping. It would be nice if there could be an extra set of fresh towels. Staff members were very friendly and always willing to help. We got some small problem fixed at 8pm, right after we reported it to the front desk. Hotel restaurant was great with a wide choice of dishes at reasonable prices.

8/10 Good

heidi, S

Liked: Staff & service, property conditions & facilities, room comfort
Ski trip
Small studio apartment with kitchenette and SAUNA! Sauna was a real plus after long day of skiing. Its approx 10 minutes walk from Zero Point / eturinne..that is with regular shoes on :) a bit longer with ski boots on. Lots of bars and restaurants nearby. There is a fridge, stove, dishwasher and washing machine in room. Studio is too small for more people than 2..since its just one room. Staff is great and friendly and breakfast is awesome!!!!

10/10 Excellent

NVD, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really central location close to the slopes.
We expected this to be a hotel but in reality it was an apartment a short distance from the main reception building. The reason I give it 5 stars is because this actually worked out a lot better for us in the end. Breakfast was included, but we were able to make our own dinners etc. which is a lot cheaper than eating out all the time. The room had it's own private sauna and was really conveniently located. The staff were fantastic too. Our flight arrived really early, and although the check in time was only at 4pm, they allowed us to store our luggage and promised to call us as soon as the room was ready, which they did at about 1pm. My luggage was also delayed and when Finnair delivered it to the hotel, reception called me immediately to let me know. All in all were were very happy with the service and the facilities. I would really recommend this.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to safari office
The room is quite okay, nice staff, nice location,only they charge for Wifi.

10/10 Excellent

Iab, Ballarat, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic studio with personal sauna
Cannot fault the experience. From check-in to check-out, everything was excellent. Having a proper sauna in the apartment was a superb bonus.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Giulia

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Dec 2023

4/10 Poor

Hanna

Disliked: Room comfort
Ihan perussiisti huone. Keskinkertainen aamiainen ja huoneen ikkunan alla oli 30 moottorikelkkaa jotka kaikki laitettiin käyntiin aamutuimaan. Erikoinen järjestely
Stayed 1 night in Dec 2023
Response from Niklas on Dec 28, 2023
Hei, Kiitos palautteestanne!Palautteenne on meille tärkeää toimintamme ja palveluidemme kehittämiseksi. Olen todella pahoillani, että vierailunne ei ole sujunut odotusten mukaisesti. Laitan palautteesi meillä eteenpäin ja käsittelemme sen talon sisällä. Kaikesta huolimatta mukavaa talven jatkoa ja toivottavasti näemme vielä uudelleen. Terveisin NiklasVastaanotto

10/10 Excellent

Tzu-chiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

petri

Stayed 5 nights in Nov 2023

10/10 Excellent

Päivi Anitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Lasse

Stayed 3 nights in Nov 2023

8/10 Good

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Pekka

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Taru

Stayed 1 night in Sep 2023

6/10 Okay

Sari

Liked: Staff & service
Aamupala oli erinomainen. Majoitustilaa voisi päivittää huonekslujen dihteen. Retkien opastustaulut ja - kartat olivat huonit.Hotellissa olisi myös voinut olla alueen aktiviteettiin liittyviä karttoja ja infoa.
Stayed 3 nights in Aug 2023

8/10 Good

Vesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toimii!
Kaikki toimi Respa auttoi kun tarvetta oli Kiitos
Stayed 3 nights in Aug 2023

8/10 Good

Harry patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligger sentralt til 👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Olli

Stayed 1 night in Jul 2023

8/10 Good

tommi

Traveled with partner
Liked: Staff & service
Helppo yhden yön majoitus matkan varrella. Loistava ja erittäin kattava aamupala 👌
Stayed 1 night in Jul 2023

10/10 Excellent

Juha

Stayed 4 nights in Apr 2023

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Asko

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Anita

Stayed 1 night in Apr 2023

8/10 Good

Frank

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Ari

Stayed 6 nights in Apr 2023

6/10 Okay

Åsa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sliten lägenhet, väldigt lite porslin i köket, lyhört, härligt med bastu i lgh, men väldigt liten. Ok frukost. Kort bilsträcka till backen. Mycket fina backar och liftsystem och möjligheter att luncha i backen!
Stayed 3 nights in Apr 2023
Response from Jonna/Lapland Hotels Sirkantähti on Apr 20, 2023
Hello, Åsa! Thank you for your review and feedback. We are happy to hear that you enjoyed your stay with us, and will do our best to improve our services in the future. Welcome back to visit us again!

8/10 Good

Elina

Stayed 2 nights in Apr 2023

8/10 Good

Jenny

Stayed 1 night in Apr 2023

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yleisilme siisti. Aamiainen hyvä ja henkilökunta ystävällinen. Huoneen sauna, vaikka pieni, hyvä lisä. Kylpyhuoneen ovessa maalin hilseilyä, toivottavasti ei viite homeongelmasta.
Stayed 4 nights in Apr 2023

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sänky oli todella huono...ei muuta huonoa:)
Stayed 3 nights in Apr 2023

8/10 Good

jukka

Stayed 1 night in Apr 2023

8/10 Good

Marko

Traveled with group
Liked: Cleanliness, staff & service, amenities
Sijainti on hyvä. Kaikki lähellä.
Stayed 3 nights in Mar 2023