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Reviews of Hotel Sonne 4 Sterne Superior

4 out of 5
Hotel Sonne 4 Sterne Superior
Seestraße 15, Kirchberg in Tirol, Tirol

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 97 reviews" "
Rating 8 - Good. 35 out of 97 reviews" "
Rating 6 - Okay. 8 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel with good dining.
Stayed 3 nights in Mar 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. All of the staff were so helpful and courteous throughout our stay. The spa facilities including the swimming pool were 5 star standard and the hotel has gone out of its way to think of everything. The food was superb with a variety of dishes on offer for breakfast and evening meal. The hotel is in a great location with only a short walk into the town. We loved our stay and will definitely return.
Stayed 4 nights in Jan 2024

10/10 Excellent

Dario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at in terms of facilities. Breakfast and dinner was also superb.
Stayed 3 nights in Jan 2024

10/10 Excellent

Arya

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful stay at this hotel; the staff exhibited exceptional friendliness and were consistently helpful throughout my visit. The breakfast offered an impressive variety of options. My first encounter with a high-end spa was truly rejuvenating, making post-skiing or snowboarding days incredibly worthwhile for relaxation. The pool was particularly enjoyable. The convenient 5-minute shuttle service to KitZSki added to the overall convenience of the location. Without a doubt, I am looking forward to returning in the future
Stayed 7 nights in Dec 2023

10/10 Excellent

Adrian, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to Maierlbahn lift, walking distance to Kirchberg downtown, the hotel is a trully 4 star. Very clean, amazing spa and pool, very friendly and helpful staff
Stayed 7 nights in Jan 2023

6/10 Okay

Jordan

Liked: Cleanliness

10/10 Excellent

david

Stayed 1 night in Jul 2022
Response from HOTEL SONNE I Rezeption on Jul 23, 2022
Sehr geehrter Herr Abu, Wir bedanken uns und freuen uns sehr, dass Sie sich für unser Hotel entschieden haben und in diesem auch einen schönen Aufenthalt geniessen konnten. Auch über Ihre positive Bewertung gefällt uns. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und entspannt in Ihren Alltag zurückkehren konnten. Auch das positive Feedback über unser Personal freut uns sehr, welches wir auch gerne an das Personal weitergeben werden. Wir freuen uns sehr, Sie bei ihrem nächsten Urlaub in unserem Hotel willkommen zu heißen. Ihr Team vom Hotel Sonne aus Kirchberg

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great views, lovely terrace, efficiently run hotel
The hotel is in a beautiful location with great views. My room had a small balcony with two chairs and a table, view of the mountain was lovely. The room was nice and the bathroom was spacious and lovely, but the carpet was old and stained. It was such a contrast to the rest of the room. Comfortable bed, quiet at night. The hotel has a lovely front terrace where you can have drinks before/after dinner. the dinner is usually a buffet I think. We were with a tour group. The food was very good, fresh, well prepared. Great salad bar too. The reception desk could be staffed better, it was often that we had to wait to ask a question.
Stayed 2 nights in Jun 2022
Response from HOTEL SONNE I Rezeption on Jul 23, 2022
Dear Ms Maloney, Thank you and we are very pleased that you have chosen our hotel and that you were able to enjoy a pleasant stay. We also appreciate your positive rating. We are very pleased that you felt comfortable with us and that you were able to return to your everyday life relaxed. We are also very pleased about the positive feedback about our staff, which we will be happy to pass on to the staff. Regarding the carpet in your room, we are sorry that it had stains, we will take care that these are removed. We look forward to welcoming you to our hotel on your next holiday. Your team from the Hotel Sonne in Kirchberg

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fantastic. The shuttle bus to the ski lift everyday was a great service and the half board option for an evening meal was great value. The staff were very helpful.
Stayed 4 nights in Mar 2022
Response from HOTEL SONNE on Mar 26, 2022
Dear Caroline, thank you for your nice feedback. We are very happy, that you liked you stay in our hotel. We are looking forward to welcome you again soon. We wish you all the best. Your HOTEL SONNE Team

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely open bar and restaurant area. Lovely food and the pool and spa area are absolutely first class. Great staff who looked after us really well and were generally very helpful
Stayed 5 nights in Jan 2022
Response from HOTEL SONNE on Feb 22, 2022
Dear Patrick, thank you for your nice feedback. We are verry happy, that you liked you stay in our hotel and looking forward to welcome you again soon. We wish you a nice winter. Best regards from Kirchberg HOTEL SONNE

10/10 Excellent

Dorit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice and friendly place, very clean, good breakfast, I will come back hopefully.
Stayed 4 nights in Oct 2021
Response from HOTEL SONNE on Oct 26, 2021
Dear Sir or Madam, Thank you very much for your positive feedback. It's nice to hear that you were so satisfied with your stay at our hotel. We look forward to welcoming you again soon. Kind regards Your HOTEL SONNE team

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Surprise in Tirol
Large hotel where everything worked.
Stayed 1 night in Aug 2021
Response from HOTEL SONNE on Sep 4, 2021
Dear sir or madam, thank you very much that you have decided to stay in our hotel and for your positive feedback. We are pleased that you were able to enjoy your time in Kirchberg and return to your everyday life. We will be happy to pass your praise on to our employees. We wish you a nice summer and look forward to seeing you again in Kirchberg. Your team from the “Hotel Sonne”

10/10 Excellent

ErikJacobs

Liked: Cleanliness, staff & service, property conditions & facilities
If there was enough snow, you could ski down, take off your skis and have a brief walk back to the hotel. Nice pool too! And a cool crowd.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, this was our second visit which we enjoyed just as much as the first.
Stayed 6 nights in Feb 2019

10/10 Excellent

Robert, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
We were given an unbelievable room with a loft. Very nice. The service in the dining room was fantastic.

8/10 Good

Matt, Beckenham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views
Thank you for checking us in as we arrived just as reception was closing at 10pm. The hotel was warm, welcoming and had amazing views of mountains. The room was spacious and comfortable with a lovely balcony. The room would benefit from tea and coffee making facilities and the shower seemed unable to maintain a constant temperature. Breakfast was an interesting experience as many tables appeared to have been reserved all over the restaurant and we ended up being herded to corner. The food was reasonable. The hotel is a short 15 minute drive to Kitzbuhel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome rooms that are very clean. Easy shuttle to ski

10/10 Excellent

Patrick, Jackson, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my new favorite places in the world
Very clean, very beautiful and staff was great! The setting for this hotel is amazing! We were about an hour from Kitzeinhorn (ski area) and an hour from Munich. The spa and pool areas were great and the restaurant was very good. The staff was amazingly friendly and helpful even though we arrived after-hours during the off season. The only improvement I would suggest would be a tea kettle in the room, otherwise I would give a 5 all around.

10/10 Excellent

Gerry, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Overall - we had an excellent stay at Activ Sunny Hotel. The only problem was that even though we were told the sauna was open until 8:00 pm - the hotel actually turned off the heating element around 7:30 - which in effect closed the sauna at 7:30.

8/10 Good

Georges, Amsterdam

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Prima hotel. Fraaie Spa. Aantal kamers enigszins gedateerd, en dan met name de badkamer. Vooruitbetalen was erg veel gedoe. Creditcard werd niet geaccepteerd, heb het moeten overmaken. Communicatie omtrent dit probleem wel enigszins direct. Personeel is niet allemaal even vriendelijk. Koffie in de kamer werd niet bijgevuld.
Stayed 4 nights in Mar 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is quite big,I really liked the restaurant,the food is really good breakwast was super and the staff is excellent. The sauna area is quite big and there is also a silence room. One of the best Hotels in Tyrol i think. the Hotel is located in Kirchberg Village,about 10 minutes walk from the station and the village. I would recommend this Hotel to anyone who likes mountains Hiking,skiing,and good hospitality.
Stayed 6 nights in Dec 2023

10/10 Excellent

Isabell

Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa, Oberhausen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Johanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Toller Wellnessbereich, sehr leckeres Essen und freundliches Personal. Ich komme gerne wieder!
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war traumhaft schön. Ein ganz tolles Hotel
Stayed 3 nights in Oct 2023

10/10 Excellent

Wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel ist super,personal sehr freundlich,speisen sehr gut
Stayed 14 nights in Sep 2023

8/10 Good

Anna Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstücksbüffet immer das gleiche. Bei einem Aufenthalt von mehr als 4 Tagen wünscht man sich ein wenig mehr Abwechslung. Getränke etwas hochpreisig (Cappuccino €4,50 und Radler €6,40).
Stayed 6 nights in Sep 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ist sehr freundlich Unterkunft ist sauber Panorama ist toll
Stayed 3 nights in Sep 2023

8/10 Good

Melanie

Traveled with partner
Liked: Amenities, property conditions & facilities
Zimmer Reinigung koennte ordentlicher sein
Stayed 2 nights in Aug 2023

8/10 Good

Ruedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Essen hervorragend, Personal ausserordentlich freundlich, Sonnige Lage, super Transfer ab Haus zu den Schiliften, super Wellnessbereich mit allem was man braucht.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephan

Stayed 2 nights in Aug 2022

10/10 Excellent

Marcel, Oberuzwil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbarer Aufenthalt inklusive einem spontanen Privatkonzert der Casanovas aus Tirol. Herz, was willst Du mehr? In allen Belangen sehr zu empfehlen.
Stayed 4 nights in May 2022
Response from HOTEL SONNE I Rezeption on Jul 23, 2022
Sehr geehrter Szabo, Wir bedanken uns und freuen uns sehr, dass Sie sich für unser Hotel entschieden haben und in diesem auch einen schönen Aufenthalt geniessen konnten. Auch über Ihre positive Bewertung gefällt uns. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und entspannt in Ihren Alltag zurückkehren konnten. Außerdem freut es uns sehr, dass es Ihnen sehr gefallen hat, dass es ein spontanes Live Konzert gab. Auch das positive Feedback über unser Personal freut uns sehr, welches wir auch gerne an das Personal weitergeben werden. Wir freuen uns sehr, Sie bei ihrem nächsten Urlaub in unserem Hotel willkommen zu heißen. Ihr Team vom Hotel Sonne aus Kirchberg

8/10 Good

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel
Stayed 1 night in May 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Thomas

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicen fra resepsjonen var perfekt, fantastiske folk der. Rommet var stort og romslig. Basseng/spa var flott og shuttle til skianlegget var fint å ha. Frokosten var hva du kan forvente av tirol/bayersk frokost på hotell. Middag hadde vi ikke bestilt, så vi spiste ute. Mange flotte restauranter i byen. Barpersonalet var nok ikke veldig opptatt av tips, så de valgte å være fraværende, men serverte om du fikk tak i dem.
Stayed 3 nights in Feb 2022
Response from HOTEL SONNE on Mar 26, 2022
Dear Thomas, thank you very much for your nice feedback. We are very happy, that you enjoyed your stay and had a good holiday. We wish you all the best and we are looking forward to welcome you again soon. Best regards from Kirchberg Your HOTEL SONNE Team

8/10 Good

Wolfgang

Stayed 1 night in Feb 2022
Response from HOTEL SONNE on Mar 3, 2022
Lieber Herr Dr. Händel, vielen herzlichen Dank für Ihr Feedback. Wir würden uns sehr, über ein detaillierteres Feedback zu Ihrem Aufenthalt und eventuelle Verbesserungsvorschläge freuen. Wir wünschen Ihnen einen schönen Winter und würden uns sehr, über ein Wiedersehen in unserem Hotel freuen. Freundliche Grüße aus Kirchberg HOTEL SONNE

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Katastrophales Essen
Das Hotel an sich ist absolut in Ordnung. Es gibt neu renovierte Zimmer und auch noch ältere Zimmer. Hatte ein altes, was kein Grund lieferte sich den ganzen Tag drauf zu freuen. Aber was absolut nicht geht ist das Essen. Für ein Vier Sterne Hotel eine Frechheit. Wir haben nach einem Testlauf unsere Halbpension sausen lassen und sind den Rest der Tage auswärts essen gegangen. Das Frühstück ist soweit ok, aber z.B. einen Sahnemeerrettich in Form von Schlagsahne dekoriert mit Kren ist schon sehr kreativ. Die Chancen, dass wir dort nochmal buchen liegen bei glatt Null. Bemerkenswert ist, dass das kritische Feedback zum Essen dort nichts Neues ist. Interessiert aber anscheinend niemand dort.
Stayed 3 nights in Feb 2022
Response from HOTEL SONNE on Feb 22, 2022
Sehr geehrte Damen und Herren, vielen Dank, für die ausführliche Bewertung zu Ihrem Aufenthalt in unserem Hotel. Es ist sehr schade, dass Sie Ihre Zeit bei uns nicht 100 % genießen konnten. Wir legen sehr viel Wert auf Ihr Feedback zu unserer Küche und zum Frühstück und versuchen dies stets zu verbessern. Wir geben all unsere Bewertungen an das zuständige Personal und unsere Hotelleitung weiter und versuchen die Anmerkungen unserer Gäste jederzeit so gut wie möglich umzusezten. Wir arbeiten permanent daran, die Qualtiät unserer Küche und unserer Speisen zu verbessern. Wir würden uns freuen, Sie bald wieder in unserem Hotel begrüßen und verwöhen zu dürfen und Sie bei einem Wiedersehen von unseren Verbesserungen zu überzeugen. Wir wünschen Ihnen weiterhin einen schönen Winter. Freundliche Grüße aus Kirchberg Ihr HOTEL SONNE Team

8/10 Good

Ilona, GROSSKROTZENBURG

Stayed 6 nights in Feb 2022

8/10 Good

Dr. Wolfgang

Stayed 1 night in Feb 2022
Response from HOTEL SONNE on Feb 22, 2022
Sehr geehrter Herr Dr. Händel, vielen Dank für Ihre Bewertung. Wir hoffen, Sie hatten einen angenehmen Aufenthalt in unserem Hotel und würden uns auch freuen, wenn Sie uns mitteilen, was Ihnen nicht zu 100 % gefallen hat, damit wir dies bei Ihrem nächsten Urlaub verbessern können. Wir wünschen Ihnen weiterhin einen schönen Winter und würden uns freuen, Sie bald wieder bei uns begrüßen und verwöhnen zu dürfen. Herzliche Grüße aus Kirchberg Ihr HOTEL SONNE Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal, sehr leckeres Essen, Ausstattung und Aussicht bei der Suite mit kleinen Abstrichen
Stayed 6 nights in Jan 2022
Response from HOTEL SONNE on Jan 14, 2022
Sehr geehrte Damen und Herren, vielen herzlichen Dank für Ihre positive Bewertung. Es ist schön zu hören, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Ihr Lob geben wir gerne weiter. Wir wünschen Ihnen einen schönen Winter. Freundliche Grüße aus Kirchberg Ihr HOTEL SONNE Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein wunderbares Hotel. Superfreundliches Personal, der Wellnessbreich der absolute Hammer.
Stayed 3 nights in Dec 2021
Response from Hotel Sonne on Jan 11, 2022
Sehr geehrte Damen und Herren, vielen herzlichen Dank für Ihr Feedback. Es freut uns sehr, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Wir wünschen Ihnen einen schönen Winter und würden uns freuen, Sie bald wieder bei uns begrüßen und verwöhnen zu dürfen. Freundliche Grüße aus Kirchberg Ihr HOTEL SONNE Team

10/10 Excellent

Rüdiger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from HOTEL SONNE on Sep 4, 2021
Sehr geehrte Damen und Herren, wir bedanken uns herzlich, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es freut uns, dass Sie die Zeit bei uns genießen konnten und erholt in Ihren Alltag zurückkehren. Wir wünschen Ihnen einen schönen Sommer und freuen uns schon auf ein Wiedersehen in Kirchberg. Ihr Team vom Hotel Sonne

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tolles Hotel in einer wunderschönen Umgebung dieses Hotel ist weiter zu empfehlen !!!
Stayed 3 nights in Jul 2021
Response from HOTEL SONNE I Rezeption on Aug 10, 2021
Wir bedanken uns herzlich, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es freut uns, dass Sie die Zeit bei uns genießen konnten und erholt in Ihren Alltag zurückkehren. Ihr Lob werden wir gerne an unsere Mitarbeiter weitergeben. Wir wünschen Ihnen einen schönen Sommer und freuen uns schon auf ein Wiedersehen in Kirchberg. Ihr Team vom Hotel Sonne

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkompliziert und hundefreundlich
Sehr unkompliziert & hundefreundlich. Sehr tolles Essen. Über den Spa-Bereich kann ich nicht viel erzählen, da ich diesen nicht besuchte.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019