Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Auburn, WA

Good Place to Stop for the Night in Klamath Falls

Posted Jul 24, 2015
This hotel was a great place to stop if you have to stop for the night in Klamath Falls. The breakfast staff was fantastic!
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent

Posted Apr 22, 2015 on Hotels
Great service, great rooms very clean no issues with anything & the wait staff for the breakfast was Very Good
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 5, 2015
The hotel staff were absolutely amazing. Especially the woman making sure all of the breakfast food was out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Comfortable beds, great breakfast bar. Would stay again
3 out of 5
Recommended
for Families
by Angie from Utah

Disappointment for a Normally Great Chain

Posted Jan 21, 2015 on Hotels
We stayed here as we passed through heading to California. The room itself was very quiet and very clean but it felt like they had done a facelift on an older hotel. We were missing most of the toiletries they usually provide which would have been ok if the bed had been ok. It was one of the worst I have ever slept in. It was very lumpy and my husband and I had to grip the sides of the bed to not fall into the whole in the middle. I have never had this experience at a Holiday Inn Express and was very surprised. It also did not have an option to just have the wall fan on for white noise. You either had to have heat or cool. The bathroom itself was clean and updated but the shower head was super low. I'm 5'4" and it was at my forehead. The bathroom door also had an auto shut hinge so unless I propped the door with the garbage can I could not get the mirror to defog. This hotel is not a good representation for a chain I normally love.
Comment from Hotel Management
Apr 4, 2015 by Cathy, Hotel Management
I am so sorry you didn't find your mattress comfortable. Our hotel was a new build in 2008 and is the newest hotel in our area. We provide our guests with Bath & Body Works White Citrus soap, shampoo, conditioner and lotion in our rooms. We also have combs, razors, shaving cream, shower caps, toothpaste and toothbrushes at the front desk for our guest that have left something behind. We would love for you to give us another try on your next trip through Klamath Falls. Have a wonderful day!
5 out of 5
Recommended
for Couples
by A verified traveler

very comfortable

Posted Jan 5, 2015 on Hotels
Bed was very comfortable, clean room. Breakfast was ok. Clean pool & hot tub.
Comment from Hotel Management
Mar 14, 2015 by Cathy, Hotel Management
Thank you for staying with us and for the recommendation!
4 out of 5
Recommended
for Families
by deborah from Boulder Creek

Great place - Great price!

Posted Jan 1, 2015 on Hotels
This was a great place to spend the night. Our room was spacious and had all of the amenities. Breakfast had everything you could want, eggs, biscuits with gravy, sausage, oatmeal - you name it. Only drawback was the WiFi on our phones didn't work, but it did on my notebook. I would definitely stay here again.
Comment from Hotel Management
Mar 14, 2015 by Cathy, Hotel Management
Deborah, Thank you for staying with us! I am glad you enjoyed your breakfast. There is so much to choose from it would be hard to go away hungry. Sorry you experience wifi issues with your phones. Great that it worked with your tablet! Have a great day!
5 out of 5
Recommended
for Couples
by Karen

Posted Jan 1, 2015 on Hotels
Comment from Hotel Management
Mar 14, 2015 by Cathy, Hotel Management
Thank you, Karen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2014
We enjoyed our stay, room was clean and comfortable, water was hot .....we will recommend
Comment from Hotel Management
Jul 11, 2015 by Cathy, Hotel Management
Thank you so much for the recommendation! We hope to see you again. Thank you for choosing Holiday Inn Express & Suites Klamath Falls Central.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 8, 2014 on Hotels
Comment from Hotel Management
Feb 7, 2015 by Cathy, Hotel Management
Thank you for staying with us!