Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 18, 2014
The hotel was fine, nothing special. The staff was not very friendly.
for Everyoneby A verified traveler from adelaide
nice hotel,Posted Oct 15, 2014
Pros: it was comfortable like home
Location: train mountain was our main goal and it was great
nice hotel that was located well for train mountain
for Everyoneby A verified traveler from Olympia, WA
Excellent hotel, great value!Posted Aug 31, 2014
We stayed here on a road trip for one night and absolutely loved it. The hotel was very clean and looked brand new (maybe it is). We were exhausted from traveling and the beds couldn't have been more comfortable. It was by far the best hotel on our trip and the staff was very friendly! The location is also nice as it's next door to a restaurant and very close to a grocery store, gas station and much more.
for Everyoneby A verified traveler from UK
Handy for Crater LakePosted Aug 26, 2014
Pros: Location close to Crater Lake
Location: Crater Lake is about 30 minutes away.
We stayed two night so we could see nearby Crater Lake. Hotel was fine. Rooms were nice and big. Bed was big and comfortable. Room had all the usual things you would expect. Breakfast was fine with a pancake machine! All the other usual stuff you would expect like fruit juice, cereals, toast, cakes and as mentioned pancakes!
for Everyoneby A verified traveler from Bay Area, CA
1st time - really impessedPosted Aug 24, 2014
Pros: It was clean, the staff was friendly and helpful. The room was spacious and had everything you'd need. Love free wi-fi!
Cons: There was an ice machine on every floor, BUT the 2nd floor where our room was. This made for a very long trek for ice.
We had never stayed at a Holiday Inn (Express or otherwise) and wer were really impressed. The staff was pleasant and helpful. The room was super spacious and clean. We had 2 queens a sleeper sofa and there was still room for a chair with ottoman, a table w/2 chairs and a kitchenette. The bathroom had everything you'd need and then some like the make-up remover towelette. There was a sign in the bathroom letting guests know that if they forgot a toothbrush, toothpaste etc, to just phone the front desk and they would bring it to us complimentary. We've stayed at Westins and Hyatts and have never seen anything like that! The free wi-fi and parking were much appreciated and the free breakfast was a money saver. I think my favorite thing about the room was the variety of pillow choices. Each person (there were 4 of us) has a firm and soft pillow and on the outside of the pillowcase "soft" or "firm" was embroidered. So helpful! I'm not sure if all Holiday Inn Express hotels are like this, but this one was great!
by A verified traveler
Room smelled like a dirty dog!Posted Aug 18, 2014
Pros: Nothing special...particularly for the price.
Cons: Fix the odor problem
Location: Klamath Falls is a stop-over location. The city has nothing to offer for an extended stay.
The room looked clean, but had a foul odor. The odor improved when we turned on the air conditioner, which we really didn't want to run because it was cold outside. The hotel clerk apologized for the smell, and assured me that they don't allow pets in the room. You don't expect to pay $150 for a stinky room.
for Everyoneby A verified traveler from Ca
Nice hotel. Close to eating placesPosted Jul 22, 2014
We enjoyed our stay even though it was only one night
Recommendedby Ben from California
BenPosted Jul 19, 2014 on Hotels.com
for Familiesby A verified traveler
Posted Jul 15, 2014 on Hotels.com
for Everyoneby A verified traveler from calif
Nice hotelPosted Jul 14, 2014
A very pleasant hotel to stay. Highly recommendable.