Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Susan from Redding, CA

Posted Apr 16, 2014
Nice hotel for the price. Staff was nice and tolerant of our large group. I didn't eat breakfast but other in my group were pleased with it. Kind of disappointing that the bar closed at 10 o'clock. It would have been nice to wind down with a few drinks after our tough day. Room was clean and comfortable for the most part. Our beds were on the hard side and one had a real dip on one side. New mattresses would bean iimprovement but on the whole a nice place to stay if you are on a budget. We've stayed before and will again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Didn't receive bill at check-out

Posted Apr 16, 2014
Pros: The personnel were very congenial. The food was excellent and very good prices. The rooms were very clean.
Cons: Receive a bill when checking out. NOT GOOD to not have one.
Location: Location was good. Easy access off the highway. We only stayed one night. Family for various locations met there for a funeral on Saturday.
The Hotel was very, very clean and the continental breakfast was excellent. The only problem we had was that when we checked out in the morning after a one-night stay, we were not able to get a statement. My husband is a Vietnam Veteran and he asked to receive a discount. The young lady at the desk said it would be on the bill, but she couldn't take care of it. The bill was made out by the night clerk. We've never gone without a bill when we checked out at any hotel/motel. The amount of the bill was taken out of our account, but we have no idea what the actual hotel cost and what the taxes and fees were. According to the amount taken, it didn't look like we received a military discount.
3 out of 5
Recommended
for Everyone
by Ron from Idaho

OK Stay

Posted Apr 10, 2014
Room was OK but TV was very old and poor programming. The restaurant was pretty good for Klamath which has nothing. Staff was also nice. Average hotel but price good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean & comfy

Posted Apr 9, 2014
I mainly pick the Shilo because they had a pool. I liked they layout of the clean room & breakfast. I would recommend this hotel even if you don't swim.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent, WA

Great Place

Posted Apr 8, 2014
Pros: See above.
Cons: The Con Bfast was OK. I dont eat carbs, so I stacked up on the protein. The eggs tasted powdered, and were in tiny pieces. Bacon was excellent
Location: Location was convenient. Did not stay in the area
I called at 5pm and said that we were still 4 hours away, and they said "No Problem, we will put you as late check in". we arrived just before 9pm, everything was explained as to where everything in the hotel was, including continental breakfast. Dheckout was fast and easy, left the keys in the room, and left
4 out of 5
Recommended
for Families
by al from longview washington

Big Adventure with our Grandson

Posted Apr 6, 2014
Pros: Staff was good food was great. Good location. Would stay there again.
Cons: Shilo is an older facility but has been well kept.
Location: WE were only there one nite, but the area has lots to do. Just passing through this time.
Had a great time at the hotel. Grandson swam we had a great dinner.
5 out of 5
Recommended
for Everyone
by John from Florida

Nice clean Hotel

Posted Apr 5, 2014
This hotel is a very nice place to stay. Clean, Friendly, and Easy to get to. The free breakfast was especially good. They had make it yourself breakfast burritos. Very yummy.
5 out of 5
Recommended
for Everyone
by Jim from Lake Oswego, OR

Best hotel in Klamath Falls!

Posted Mar 28, 2014
Pros: Very clean, quiet, and a view of the lake.
I work in Klamath Falls several times a year and have stayed in most of the hotels, Shilo is the best, bar none.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel staff and facility over all good howeve

Posted Mar 26, 2014
Cons: registration through Expedia
The registration process was a nightmare. Expedia had not released the funds to Shilo. I waited 1 hour to no avail the staff gave me the number to call which was an incorrect number. The staff finally after 2 hours had to resolve the issue. It was late my grandchildren were tired did not get to our rooms until after midnight after driving 12 hours
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 10, 2014
We were in town for a funeral, the hotel staff was very helpful. They let us check in quite a bit early so that we could get ready there. Very friendly staff. Room was a nice size. We liked that the pool was open 24 hrs a day.