Ratings based on 466 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2014
Enjoyed our stay. Would stay again. We stayed here overnight for a UT game
4 out of 5
Recommended
for Everyone
by A verified traveler from Rome, GA

Great value, spacious room

Posted Sep 2, 2014
Pros: price, location, free breakfast
Cons: squeaky bed springs, need more bedding options for pull out sofa
Location: University of Tennessee
We were up in Knoxville for the TENN game and needed a place to stay. We decided on this hotel because of the price and distance to the campus. The front desk clerk was pleasant upon check in and we were quickly checked in and headed to the elevator. I have to say the elevator is SLOW, but first-world problems, right? Anyways, our room was spacious, nice size fridge and nice upgraded bathroom countertops. Good water pressure and didn't run out of hot water (4 people taking showers back to back). One of the beds (Room 311) had very squeaky springs, but I made sure to assign that one to my son that sleeps like a rock. Breakfast was good, lots of selection even for us sleepyheads that didn't eat until 9:00 AM.
3 out of 5
by A verified traveler from Michigan

Aug 29 suite

Posted Sep 1, 2014
This hotel is in need of an upgrade. The beds need to be replaced and the bathroom needs the wallpaper removed. The walls were dirty. The girl who checked us in was on the phone with another call. This was not her fault but the hotel is short staffed. There were only 3 towels and wash clothes. We had to Ask for more.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from phily

Close to highway

Posted Aug 28, 2014
Pros: It was clean. It was quiet. Close to the highway. That is what I wanted. And that is good enough for me.
Cons: I go for cable channel, especially premium Chanel. I could also use more options on the the breakfast.
Location: I did not look for anything to do. I has no intention for it. But a super was next very close to it.
It was nice and quiet. Very close the highway. There was a super market nearby, which make it very conveniece. Breakfast could be better, though. Only one premium cable channel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2014
Cons: Looked a little worn. More breakfast options, such as bacon, more pastries, more fruit.
Location: Good variety of dining.
Staff was pleasant, friendly, and helpful. Motel was a little worn overal.
4 out of 5
Recommended
for Everyone
by A verified traveler from Highgate VT

Posted Aug 26, 2014
Cons: Larger pillows
It was a clean nice place to stay. The pillows were small but everything else was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento ca

Pleasant surprise.

Posted Aug 14, 2014
Pros: Staff, from the desk clerk to the person who helped with the breakfast area.
Cons: Carpets
On our way to Nashville, decided to stay in Knoxville. Hotel was pleasant, excellent staff but the carpets in the room could be replaced. Breakfast was excellent. Would definitely stay here again.
3 out of 5
Recommended
for Families
by A verified traveler from Omaha, NE

O.K. place to stay in Knoxville. Not too far from

Posted Aug 8, 2014
Cons: Pool was cloudy and heavily chlorinated.
Location: Market Square. Take a cruise on the river.
Only one night. Went to Market Square in the evening and took a river cruise the next day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2014
Great location and excellent for pet accommodations
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Newly Remodeled

Posted Aug 4, 2014
Pros: Liked the new furnishings.
Location: Location is not ideal, close to a busy street, but it wasn't loud.
Our room had brand new carpet, furniture, paint and so forth. The only thing that looked worn was the door to our room, but it was sturdy, just needed to be painted. The young man at the front desk was very friendly. We had a lovely night. Good place.