“An excellent facility”

We enjoyed our stay at Candlewood Suites very much. The staff was very accomodating and the room was clean and comfortable. It was quiet and the bed was comfortable. We will stay again is the need arises.

“Very nice”

Definitely better than a two star. Rooms had full fridge and freezer, microwave, dishwasher, and range. Bed was comfortable and bathroom was nice. No noise from the airport even though it is across the street. Free washers and dryers along with a small gym. Only complaint is no continental breakfast.

“THUMBS UP!”

A well appointed room with kitchewn - fridge etc. Perfect location and friendly sataff - Will book here again.

“The hotel need a customer service department.”

A double bed was ordered with expedia, upon arrival of my daughter she was charged extra for a double bed, after I arrived approximately 9 PM my daughter told me about the addition charge for a double bed, I spoke with the desk clerk and told him he should not be charging me an additional cost for an ordered double, he told me he couldn't refund monies to me, he said I would have to wait until the morning crew arrive, The next morning I spoke with a desk clerk and explained the extra cash charge for the double bed, she said I would have to take what was available, I told her that I made it clear to expedia that I needed a room with a double bed, she said she would have to call Expedia to verify what I said was true. She called Expedia and Expedia verified my order for the double bed, the clerk asked Expedia to fax a copy of the order to the hotel, I asked the clerk to refund my money after haveing the phone conversation with Expedia she said she could not give me the refund until she receive the fax from Expedia. I return 45 minutes later and the clerk finall refunded my money. What an ordeal for a customer to experience.