Ratings based on 71 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

2nd stay at this hotel in 2014.

Posted Oct 16, 2014
The front desk staff was very friendly. They informed me of the various amenities. The room was very clean. I would stay at this hotel again and would recommend it.
Comment from Hotel Management
Oct 22, 2014 by Bart, Hotel Management
Thank you for you kind comments and your recommendation! We are glad you enjoyed your stay. We appreciate your business and look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Crystal Lake, IL

Skip the Restaurant

Posted Oct 1, 2014
It was great to be able to cook your own food and not have to eat out all the time when on the road......and they have small kitchen appliances that you can borrow!
Comment from Hotel Management
Oct 6, 2014 by Bart, Hotel Management
Thank you for your great comments! We are so glad you enjoyed your stay and took full advantage of all the great amenities we have here. The kitchen is such a convenience when don't want to eat out. We appreciate your business and look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roanoke, VA

Nice Hotel Close to everything

Posted Sep 29, 2014
Pros: Loved the staff great personality and very friendly. Also loved the quiet setting of the hotel. Loved the space of the room and the shower was great.
Cons: The furniture could be replaced. Like the desk chair and the recliner had holes in it and tears in it.
Location: The hotel is near I 75 and 40 interchange, so you are near west town mall area which has some fabulous restaurants and shopping.
This hotel is great for the money and the staff is awesome. The hotel is in a nice quiet part of Knoxville just off of the interstate. I would highly recommend this hotel. I stayed two nights and I had no problems at all not like the other hotels where you have people partying and escorts going in and out at all times of the night. This hotel is very safe and the staff makes you feel very comfortable. I will be staying again very soon. The only thing would I change is that they replace some of the furniture like the recliners and desk chairs because mine was well worn out. Other then that Good Job Candlewood of Knoxville. I hope to see you soon
Comment from Hotel Management
Oct 2, 2014 by Bart, Hotel Management
Thank you so much for your kind comments and the referral! We are so glad you enjoyed your stay. As for the desk chairs and recliners, we are in the process of replacing those, so hopefully on your next visit, we will have that done! We appreciate your business and look forward to seeing you soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Good rest stop

Posted Sep 17, 2014
Clean , good towels, fresh room, relatively new room refresh or good upkeep
Comment from Hotel Management
Sep 22, 2014 by Bart, Hotel Management
Thank you for your kind comments! While we did go through a room refresh about 3 years ago, we'd also like to think we do a pretty good job with the upkeep of the rooms also! Our staff will appreciate your positive comments as well! We appreciate your business and look forward to seeing you again soon!
5 out of 5
Recommended
by Gene W.from Baton Rouge. LA

Enjoyed my Stay

Posted Aug 16, 2014 on Hotels.com
The hotel is very convenient for a business traveler. It provided adequate washing machines and dryers. The bed was comfortable. There was plenty of work space and plenty of plug ins. Snacks were convenient and were available 24 hours a day. The location was very safe and parking was adequate. I highly recommend this property.
Comment from Hotel Management
Oct 25, 2014 by Bart, Hotel Management
Thank you so much for comments and your recommendation! We certainly appreciate your business and look forward to seeing you again soon!
4 out of 5
Recommended
by Kenny B.

Convenient and reasonably priced

Posted Aug 6, 2014 on Hotels.com
This hotel had plenty of restaurants very clean neighborhood the help was very friendly at the desk it was hard to get a cleaning in my three-day stay by maid service. When I asked for replacement towels after two days I was instructed by the maid that I had to go to the desk to get them
Comment from Hotel Management
Oct 11, 2014 by Bart, Hotel Management
Thanks for your comments! But just to let you know, Candlewood Suites does not do daily housekeeping unless you stay 7 days. However, you can always get fresh linens at the front desk. This way, we don't bother you and we are able to keep rates reasonable. Thank you for your business and we hope you come back to see us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Enjoyed my staying

Posted Aug 6, 2014
Nice friendly staff, clean room, quite environment. I would go back there again on my next visit.
Comment from Hotel Management
Aug 21, 2014 by Bart, Hotel Management
Thank you for your kind comments! We are certainly glad you enjoyed your stay and look forward to seeing you again soon!
4 out of 5
Recommended
by Kathleenfrom Crossville

Reasonable...BUT

Posted Aug 4, 2014 on Hotels.com
The room was within distance of shopping and restaurants. It was very clean, but the water pressure was low in the shower and the bed was not very comfortable...it was terrible!
Comment from Hotel Management
Oct 11, 2014 by Bart, Hotel Management
Thanks for your comments. Sorry you had trouble with the shower and your bed. I wish we knew while you were here-we would have loved to get these items fixed for you while you were here. Please give us another try in the future.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Dianafrom Katy, TX

Great stop-over

Posted Jul 17, 2014 on Hotels.com
After a 16 hour trip - this was a great place to stay. Very comfortable bed. Very friendly staff. Printed out directions for us to various locations. Glad we chose Candlewood Suites and would stay there again. There was a great mall with every place you could possible want to shop. Lots of good restaurants to choose from too.
Comment from Hotel Management
Nov 22, 2014 by Bart, Hotel Management
Thank you for your great comments! We are so glad you enjoyed your stay and had a relaxing time! We appreciate you staying with us and look forward to seeing you again!
5 out of 5
Recommended
for Families
by A verified traveler

Great, clean, pet friendly

Posted Jul 10, 2014 on Hotels.com
Generally superb clean spacious. This is a nice bonus in a pet friendly hotel. Minimal pet deposit was also appreciated.
Comment from Hotel Management
Oct 6, 2014 by Bart, Hotel Management
Thank you for your comments! We are glad you and your pet enjoyed your stay! We appreciate your business and look forward to seeing you again soon!