Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Tonya from Memphis,TN
Very close to STARBUCKS!!! :-) Very Comfy & Nice!Posted Apr 1, 2014
Pros: The hotel was nice, neat & clean. The breakfast was good & the staff are great & very helpful. The pool area was wonderful, comfortable, & nice.
Cons: Nothing that I saw during my stay at this time.
Location: We found things to do about 20-30 min away which made it a good place to stay.All of the fun things we found were on Kingston Rd .
We were greeted with a nice smile form the Front Desk. She ask if we needed 2 beds because I made reservation for 1 bed. It was My husband, Myself & our 2 sons. Our room was nice & clean. Plenty of space & the cleaning staff made everthing smell good.
for Business Travelersby John from Texas
Nice hotel that could be greatPosted Mar 28, 2014
Pros: Nice quiet atmosphere
Cons: Breakfast could be vastly improved
Location: This stay was for business travel
Came down for breakfast at 6 AM. Hotel attendant was watching TV. Scrambled eggs were like a sponge full of water. The dining room was clean and pleasant and all the cold foods were just fine but the hot foods were barely edible.
Recommendedby A verified traveler
Posted Jan 16, 2014 on Hotels.com
by A verified traveler
HOTELS NEEDS SOME WORKPosted Jan 13, 2014
Pros: PEOPLE ARE FRIENDLY
Location: LOCATION IS FINE
COULD NOT GET OUTLETS TO WORK, NEITHER THE HAIR DRYER TO COME ON,OUTLETS IN ROOMS REALLY NEED TO BE FIXED CORDS DO NOT STAY IN OUTLETS KEEP FALLING OUT
Recommendedby Paul Lambert from Knoxville, TN
Close to the airportPosted Jan 9, 2014 on Hotels.com
I enjoyed my stay even though it was short. Flight arrived late and did not get in my room until 4 am.
for Familiesby JL from Florida
Close to airport and downtownPosted Jan 7, 2014 on Hotels.com
Large room with additional sink outside bathroom a big plus. Large breakfast area with plenty of food. Front desk staff friendly and helpful. Very convenient to airport and only 15 minutes from downtown.
for Personal Eventby Kara from Alcoa Airport
Located Close to Shopping and RestaurantsPosted Jan 6, 2014 on Hotels.com
The staff was friendly. The room was very clean and comfortable. I have stayed there twice because it is close to family I have in Maryville, TN. I will stay there every time I come in to Maryville.
by Shari from New Mexico
Dirty dirty rooms, Creepy atmosphere, & Bugs!Posted Dec 6, 2013
Pros: Shuttle ride to and from it.
Location: The airport is near by
This was the worst hotel I have ever, ever stayed in! Blood, body fluids, and mold covered the suite. I found two bugs in my room, hair from previous guests, blood on the bed skirt, stains all over the bedding, mold and hair all over bathroom, random stains on lamp shades, and the list goes on. I was stuck in TN due to cancelled flights and my boyfriend booked the hotel online for me because of free shuttle ride from airport. I will say the Shuttle ride was great and their van was clean. The hotel however could use some major help!
Recommendedby Traveler from Michigan
Good overnight stayPosted Nov 26, 2013 on Hotels.com
Very good room for price. Hotel a little dated, but clean and well kept with comfortable bed.
for Getaway With Friendsby Joe
Posted Oct 20, 2013 on Hotels.com