Ratings based on 144 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kentucky
Nice Hotel - Near to a lot of storesPosted Jul 7, 2014
Pros: The hot breakfast!
Cons: The room was smaller than what we are use to but more storage rm. The microwave under entertainment center seemed to eat up a lot of space.
Location: I liked the convenience of having the shopping center close by. Plenty of places to eat and shop at!
Our family was in town to attend our Religious Convention at the Stadium. We thoroughly enjoyed are stay at the Country Inn Suites. The staff was extremely helpful and kind. The hot breakfast was wonderful and always ready for the guest in the morning. I would definitely recommend this hotel to any friends & family to stay at. Thank for your welcoming hospitality!
for Everyoneby A verified traveler from Collierville TN
Nice hotel, good location, comfortable bedsPosted Jul 2, 2014
Cons: Less or no charge for dog. $25 is too high. Especially since it's for no reason as I doubt the room gets an extra cleaning. Take a damage deposit.
Traveling from New England to TN. Stopped here for one night. Hotel lobby very nice. Rooms very clean. Beds very comfortable. Breakfast included many options. Staff was friendly and accommodating. Stayed on second floor by stairs.
for Everyoneby A verified traveler
Good location for pricePosted Jun 23, 2014
Pros: Location and value
Cons: Continental breakfast a bit disappointing
Location: Turkey Creek restaurants,shopping, movie theater are convenient.
Well maintained property. Good value. Will book again when in Knoxville.
DissappointedPosted Jun 17, 2014
Pros: Close to Turkey Creek Medical Center and Craker Barrell.
Cons: Make the place non smoking and train the guy on 2nd shift...
Was given a room on a smoking floor and we don't smoke. We complained and were transferred to the floor below but their was a tint of smoke through the whole facility. Man on the second shift didn't know how to extend our stay another day so we went home... Now the Country Inn we stayed at in London, Ky was really great. We won't stay here again. Sorry...
Comment from Hotel Management
Jun 22, 2014 by Ashley, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.
for Everyoneby Lindsey from KY
Will use this hotel in the future!Posted May 20, 2014
I loved this hotel. It was very very high quality for the price we paid. The front desk staff was friendly and very helpful, the lobby was beautiful, the room was very clean and nicer than expected. Loved it! I'll be looking for a CI&S whenever I travel.
for Everyoneby Lisa from Jonesborough, tn
Great Place!!Posted May 12, 2014
Great place... clean, very comfortable and very friendly... Great Location too!!
for Everyoneby weezy from rochester ny
Great stayPosted Apr 18, 2014
Pros: Could not ask for a better place to stay. Staffs was great. My kids loved the cookies.
Cons: The door need new paint job. The pool need to be cleaned there were a lot of hair in it. Would like they to have remake my beds.
Location: Great location shopping and restaurants very close
Great place we would come back and the price was great.
for Everyoneby sue
Nice hotel. Dog friendly. Friendly staff.Posted Apr 4, 2014
We were greated so nicely when we went down for breakfast. Food was good also. We will stay again.
for Familiesby Andy from Val Morin, Qc
Convenient for travellers on the runPosted Mar 31, 2014
Pros: The staff and the pool. The location was great too for our purpose.
Cons: Needs updating and the breakfast area could be a little larger.
Location: Convenient for us, we were just passing through!
The staff was ver helpful and friendly. The pool was great after a long day on the road. Restaurants close by, not only fast food! The hotel could use some renovations, it does show it's age!
by GG from Lacrosse, WI
Long of ToothPosted Mar 29, 2014
Pros: Location to interstate.
Cons: Needs remodeling.
Hotel is in need of a refurbishing including televisions. The lady at the desk took awhile to come to the reception desk when we arrived. Complementary. Real fast was satisfactory.
Comment from Hotel Management
Apr 9, 2014 by Sam, Hotel Management
Thanks for your review. I apologize on having to wait at check in, we will discuss this with our team members. Also we actually did a major renovation two years ago and also installed 37" HD LCD TV's in all our rooms. We hope to see you again soon.