Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for one night

Posted Dec 11, 2014
Front desk staff were not very engaging but nice enough. Room seemed clean. Price was okay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2014
Very nice hotel. Staff was very friendly and helpful.
4 out of 5
Recommended
for Business Travelers
by Robert

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent stay, would again anytime

Posted Nov 18, 2014 on Hotels.com
Excellent stay, clean quiet room, comfortable bed, would stay again
5 out of 5
Recommended
for Business Travelers
by JAMESfrom Ft. Pierce

Hidden gem

Posted Nov 12, 2014 on Hotels.com
Awesome in every aspect! Loved the cookies at the reception desk. Super quiet. Clean. Friendly staff. Convenient to the interstate traveller, although tucked away from the highway.
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

Passing thru

Posted Nov 4, 2014 on Hotels.com
Nice hotel. Rooms could use a little update and more parking. Staff was very nice and helpful.
5 out of 5
Recommended
for Couples
by Charlesfrom Stafford, VA

Knoxville House-Hunting Trip

Posted Nov 2, 2014 on Hotels.com
Comfortable and classy
4 out of 5
Recommended
for Getaway With Friends
by Michael

This traveler left a rating score only Posted Oct 29, 2014 on Hotels.com
1 out of 5
Recommended
for Business Travelers
by A verified traveler

DON'T stay there!

Posted Oct 26, 2014 on Hotels.com
Dirty, gross room. Large stain on floor. Toilet didn't flush, thermostat didn't work so either had to keep the heat off or burn up. Lousy pillows. I will never stay here again! Had 2 terrible night's sleep and had long meetings both days. UGH!
Comment from Hotel Management
Jan 3, 2015 by Ashley, Hotel Management
We are sorry you were not satisfied with the condition of your room, including the stained floor, toilet, and thermostat. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.