Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom W

Wish I went somewhere else

Posted Mar 16, 2015
Pool and hot tub was NOT working. Wish we would have chosen a different location.
Comment from Hotel Management
Mar 18, 2015 by Bill Bailey, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. -Bill Bailey
3 out of 5
Recommended
for Everyone
by A verified travelerfrom p

Ok hotel

Posted Mar 14, 2015
Ok but not top notch clean fine breakfast and staff good if you are fine w basic hotels
Comment from Hotel Management
Mar 18, 2015 by Bill , Hotel Management
Thank you for taking the time to share your comments. I will follow up with being more detailed in the cleanliness area. We look forward to your next stay. -Bill Bailey
2 out of 5
by A verified traveler

Great Location

Posted Feb 25, 2015
Great location, plenty of restaurants nearby and Very close to airport. We were there for four days and our room was not cleaned once.
Comment from Hotel Management
Mar 12, 2015 by Customer Care, Hotel Management
Thank you for reaching out and writing your review. We apologize for the disappointing service you received from the housekeeping staff in regards to the lack of daily cleaning. We want to make sure our guests are comfortable and receive the best customer service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockford IL

Nice hotel close to airport

Posted Feb 24, 2015
Room was comfortable, pool a little too cold, jacuzzi out of order, breakfast was good. Has close restaurants and easy access to highway. My family would stay there again. Well worth the money.
1 out of 5
by A verified traveler

Posted Feb 5, 2015
Refrigerator so noisy I had to pull out unit and unplug. No heat! Prompt pick-up at airport by friendly, nice young man. Breakfast was awful. Bread and bagels stale, oatmeal thick like glue, attendant in breakfast room very unhappy person.
3 out of 5
by A verified travelerfrom Ft. LauderDale, FL

OK for the price

Posted Jan 22, 2015
Pros: Price.
Cons: Furniture, carpeting,etc. were quite worn out.
Location: Across street from AirPort.
Booked through expedia. Room and hotel overall were quite worn and "tired".
Comment from Hotel Management
Jan 25, 2015 by Bill, Hotel Management
Thank you for taking the time to submit a review of our property. We apologize you were not satisfied with the condition of the hotel during your stay. We are excited to say a complete renovation in which all furniture will be replaced is in the works. We hope you will visit us again in hopes we can meet or exceed your expectations. - Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Nice hotel near university of Tennessee

Posted Jan 17, 2015
I needed a hotel for the weekend, when i was invited to interview at the veterinary college. Overall a nice hotel. I didn't find the bed to be very comfortable and the toilet seemed loose. The room looked nice and everything seemed clean. Overall a pleasant experience. Plus they have orange guava juice included in breakfast area!
Comment from Hotel Management
Jan 22, 2015 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay while in the area. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Versailles, KY

Decent Hotel

Posted Jan 15, 2015
Hotel was totally adequate for what we needed. The pics online made it look nicer than it was, looked like some things needed maintenance, but it was still fine. I was surprised that they had hot breakfast items (biscuits and gravy, bacon, oatmeal and waffles). Room had a fridge and microwave, which was nice. Overall it was a good stay.
Comment from Hotel Management
Jan 22, 2015 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay while in the area. -Bill Bailey
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Pros: Very comfortable
Very comfortable and convient to everything close to the airport and PigeonForge
4 out of 5
by A verified traveler

空港に近いホテル

Posted Jan 5, 2015
無料送迎バスもありとても便利でした。部屋も広々としていて快適でした。ただホテル内で夕食をとることができず、近くのレストランまで行かなければならなかったのは少し残念でした。