Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Ft. LauderDale, FL

OK for the price

Posted Jan 22, 2015
Pros: Price.
Cons: Furniture, carpeting,etc. were quite worn out.
Location: Across street from AirPort.
Booked through expedia. Room and hotel overall were quite worn and "tired".
Comment from Hotel Management
Jan 25, 2015 by Bill, Hotel Management
Thank you for taking the time to submit a review of our property. We apologize you were not satisfied with the condition of the hotel during your stay. We are excited to say a complete renovation in which all furniture will be replaced is in the works. We hope you will visit us again in hopes we can meet or exceed your expectations. - Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh, PA

Nice hotel near university of Tennessee

Posted Jan 17, 2015
I needed a hotel for the weekend, when i was invited to interview at the veterinary college. Overall a nice hotel. I didn't find the bed to be very comfortable and the toilet seemed loose. The room looked nice and everything seemed clean. Overall a pleasant experience. Plus they have orange guava juice included in breakfast area!
Comment from Hotel Management
Jan 22, 2015 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay while in the area. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Versailles, KY

Decent Hotel

Posted Jan 15, 2015
Hotel was totally adequate for what we needed. The pics online made it look nicer than it was, looked like some things needed maintenance, but it was still fine. I was surprised that they had hot breakfast items (biscuits and gravy, bacon, oatmeal and waffles). Room had a fridge and microwave, which was nice. Overall it was a good stay.
Comment from Hotel Management
Jan 22, 2015 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay while in the area. -Bill Bailey
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Pros: Very comfortable
Very comfortable and convient to everything close to the airport and PigeonForge
4 out of 5
by A verified traveler

空港に近いホテル

Posted Jan 5, 2015
無料送迎バスもありとても便利でした。部屋も広々としていて快適でした。ただホテル内で夕食をとることができず、近くのレストランまで行かなければならなかったのは少し残念でした。
2 out of 5
by A verified travelerfrom NC

Outdated

Posted Dec 20, 2014
Pros: It was quiet.
Cons: The parking was not user friendly. We had to walk to get to the entrance through the parking lot. It was impossible to park close to the entrance.
Location: We came to visit our new grandbaby/niece.
We found this hotel to be very outdated and old. The room was not at all what I would have expected for this brand of hotel. The furniture was unique to say the least. The TV set lower than the bed so you had to look over your feet to see the screen. Not at all Country Inn and Suites standards.
Comment from Hotel Management
Dec 23, 2014 by Bill, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. -Bill Bailey
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
Nice place. Convenient. Quiet. Staff is friendly.
Comment from Hotel Management
Dec 3, 2014 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your recent stay with us. -Bill Bailey
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Phildelphia, PA

Great Hotel

Posted Nov 19, 2014
Pros: Overall appearance and cleanliness. Friendly staff.
Cons: TV formatted correctly
Location: 10 minutes from Philadelphia International airport.
Shuttle came to airport and picked us up and it was only a quick 10 minute ride to hotel. Comfortable room and clean. TV was not formatted to picture correctly so much of the time you only saw a part of the picture but we were tired so didn't watch much TV. Had a pool but didn't have a chance to utilize. Shower was great! Shuttle was there to take us to airport 10 minutes early. Friendly staff and would definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GA

Hotel close to shopping and restaurants

Posted Nov 17, 2014
Overall great experience. Shared a nice laugh with staff as soon as me and my family hit the door. They were very friendly.Rooms were nice and location were great. Will be staying again.
Comment from Hotel Management
Nov 27, 2014 by Bill, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Bill Bailey
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gainesville, Fl

Nice hotel

Posted Nov 10, 2014
Good breakfast each day. Friendly& helpful staff. Room very clean.
Comment from Hotel Management
Dec 11, 2014 by Bill, Hotel Management
Thank you for taking the time to share your comments about your recent stay. We are glad you had an enjoyable experience. We hope to see you again soon. -Bill Bailey