Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom TN

Just a little sad.

Posted Apr 23, 2015
Pros: The location was great and there are plenty of good places to eat near by.
Cons: Better lighting in the room, more counter space in the bath, upgraded bath products.
Location: Besides good food, there was good shopping just a few miles down the road.
The front desk person was friendly - no problem there. But my bed was like a bowl...I kept rolling to the middle. The candy bar I picked up at the front was so old it was grey - and the next one was just the same - so that stuff should definately be off limits! The AC did not understand HIGH - you could move the knob to HIGH, but nothing happened. Overall, just sad and out-dated. I'm in the area on business every week and will not stay here again.
4 out of 5
Recommended
for Families
by Michael

This traveler left a rating score only Posted Dec 4, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travelerfrom unicoi tn

Posted Dec 3, 2014
Charged my credit card twice also pool was closed for two days no explaination as to why.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hurricane, wv

Nice hotel to stay for the tennessee vols game

Posted Oct 13, 2014
Very clean staff very nice. The only complaint was the bed was kinda stiff, but didnt have problems sleeping.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Banana Momfrom Virginia

Very nice, spacious room

Posted Jul 17, 2014 on Hotels.com
I wish that a continental breakfast had been included, since it is at most hotels these days. Other than that it was a very nice, spacious room and the staff were very friendly and helpful.
4 out of 5
Recommended
by Fred Krachtfrom Olathe, Kansas

Returning home

Posted Jul 1, 2014 on Hotels.com
The hotel was fine. My only issue was that it was quite difficult to locate.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Where is my receipt?

Posted Jun 11, 2014 on Hotels.com
You said you'd email it and I still have nothing!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 1, 2014 on Hotels.com
Nice place. Enjoyed our stay. Thank you.
4 out of 5
Recommended
by A verified traveler

Posted Apr 15, 2014 on Hotels.com
My only negative is that the room was a bit dated. Overall a good place to stay.
5 out of 5
Recommended
by Rosefrom Landisville, Pa

Posted Jan 11, 2014 on Hotels.com
Cleanliness of room/hotel A***** Clean room/hotel. Slept great. Quality of service A***** Friendly staff Hotel location A***** Great location, restaurants near by. Pets not allowed. This was great because of my allergies to animals.