Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Great hotel

Posted Apr 28, 2015
Pros: The rooms are spacious.
Location: I was in for business, so I wasn't able to venture out.
The rooms are very modern and comfortable. The staff is very helpful and keep the facility clean. This is a great place to stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Not The Traditional Layout I was Expecting

Posted Apr 19, 2015
I booked this hotel in advance on nite #3 of a 2500 mile drive cross-country. I was expecting the old-school Embassy Suites layout with a separate bed room. I like those because of the extra buffer zone you get from the hallway noise. This was more like a traditional one-room hotel. The room was nice, but not very spacious. Bed was comfy. Shower was good. Towels were fluffy and nice. Staff were friendly and lots of snacks to choose from downstairs 24 hrs. Decent amount of parking in well-lit lot. Fairly close to interstate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Over all excellent expierence . The staff was very friendly. the rooms immaculate. excellent location. Great happy hour. Cant wait to go back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel!!

Posted Apr 6, 2015
The hotel was amazing!! Almost brand new with great amenities, breakfast and happy hour. Will definitely stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Well laid out

Posted Apr 2, 2015
One of the best rooms I have had in years! The ONLY thing I could find fault with is you have to get wet to turn on the shower as it is a walk in shower with no way to stand outside the shower and turn it on. But everything else made up for it!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DC area

Enjoyable stay in West Knoxville

Posted Mar 2, 2015
From check-in to check-out, this was a great place to stay. The suite was roomy and beds comfy. All the staff were super friendly and seemed happy to serve us. The food and drinks were very tasty. My only significant negative was that the highway noise was very noticeable at night. I live in a city so am used to noise but it may be really bothersome to someone from the burbs or the country.
4 out of 5
Recommended
for Families
by Jefffrom Jackson

Great stay

Posted Feb 20, 2015 on Hotels.com
Fairly new hotel with modern décor. This is the more traditional hotel without the typical center atrium in most Embassy Suites. The hotel is in close proximity to an excellent shopping area just 2 miles West of the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsboro, AL

Convenient to Knoxville Area.

Posted Feb 17, 2015
Pros: Comfort and amenities.
Just a short stay my wife for Valentines weekend. Excellent amenities and rooms, a very enjoyable trip.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice

Posted Feb 17, 2015 on Hotels.com
As good as advertised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Wonderful! All staff very pleasant to talk to; from housekeepers to restaurant staff to front desk; all wonderful. Especially Tabitha at restaurant; very pleasant! Everything very clean; well-organized; very nice stay; thank you.