Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus

Hotel is close to UTK campus

Posted Jul 12, 2014
Pros: Closeness to the UTK campus
Everything was great except for the people right across from us. Both nights around midnight, adults were standing in the hallway talking while their little kids were up and screening till two o'clock in the morning. Even after they were told to quiet down, the screaming continued. We barely got any sleep as we had to be up at six o'clock in the morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Convention Center

Posted Jul 2, 2014
Pros: Good location.
Cons: Front desk staff.
Location: Near Convention Center.
Hotel receptionist had a bit of an attitude. Waitress in restaurant was wonderful, however. Food i was over-priced and average in quality/taste. Room comfortable. No breakfast which many other hotels offer. Good location for those attending conferences at Convention Center
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Nice hotel close to UT campus. Convenient.

Posted Jun 28, 2014
We had orientation for our daughter at UT. Easy access and about one minute from campus. First time we have stayed there .Price was fair but tried to make another reservation in couple months and price doubled
5 out of 5
Recommended
for Everyone
by Omri Shental from Israel

Great location

Posted Jun 16, 2014
Stayed for 2 nights. Location is excellent, on UTK campus, quiet area right next to the market square and world's fair Park. Bus stop within 2 minutes walk from the hotel, so you can easily get around without a car. Highly recommended!
2 out of 5
by jv from chicago

Nice hotel, close to market square.

Posted Jun 12, 2014
Although the hotel it self was very nice, I was disappointed to find out that they charge $10 to park on their property. After paying for a room, one would thing the parking world be included.
5 out of 5
Recommended
for Everyone
by Bill from New Orleans

Nice hotel, close t of downtown

Posted Jun 2, 2014
Clean and we'll priced. Great location within walking distance to restaurants and other venues
4 out of 5
Recommended
for Everyone
by A verified traveler from Walla Walla, Wa

Provided Nice Vacation

Posted May 10, 2014
Was able to spend 6 nights at the hotel. Facility was excellent. Location was excellent being on the campus and across the street from the Worlds Fair park. Connection to highway system very easy. The major improvement to make would be to provide more coffee. Being from the west coast, two packets of room coffee for two people and removing the complementary coffee in the lobby before 9 AM was very maddening in the mornings. I guess it was not understood the body was still thinking it's 6 AM and coffee is more important than biscuits and gravy.
5 out of 5
Recommended
for Everyone
by kristen from irvine, CA

Great location for Univ of TN and Market Square.

Posted Apr 21, 2014
Hotel is very nice with great views and in close proximity to campus and downtown area. Room was very nice, clean and comfortable. Staff was very friendly and helpful. Would recommend this property for anyone visiting the University.
5 out of 5
Recommended
for Everyone
by Kainoa from kentucky

Spring Game Fun!

Posted Apr 14, 2014
This hotels location is awesome for people going to Vol games. It is super clean and new. The staff is super nice and it is worth every penny. I will definitely stay here again and again Go Vols!
5 out of 5
Recommended
for Everyone
by N Woods from Middle Tennessee

excellent hotel

Posted Apr 8, 2014
Pros: overall excellent
Cons: don't know what would need attention ... the manager was really quite nice
Location: The Eastern Tennessee Historical Society located at Gay and Clinch across from The Tennessee Theater was one of the finest genealogical facilities.
Our overall impression was that this is a great facility. The staff was exceptionally helpful in providing directions to local sites and generally exhibited a very friendly attitude. Would not hesitate to stay there again.