Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from south florida

Good location. Great place and service.

Posted Aug 23, 2014
It was a pleasant stay. I enjoyed the hotel, staff, location, surroundings.
5 out of 5
for Everyone
by A verified traveler from Columbus

Hotel is close to UTK campus

Posted Jul 12, 2014
Pros: Closeness to the UTK campus
Everything was great except for the people right across from us. Both nights around midnight, adults were standing in the hallway talking while their little kids were up and screening till two o'clock in the morning. Even after they were told to quiet down, the screaming continued. We barely got any sleep as we had to be up at six o'clock in the morning.
4 out of 5
for Everyone
by A verified traveler

Nice hotel near Convention Center

Posted Jul 2, 2014
Pros: Good location.
Cons: Front desk staff.
Location: Near Convention Center.
Hotel receptionist had a bit of an attitude. Waitress in restaurant was wonderful, however. Food i was over-priced and average in quality/taste. Room comfortable. No breakfast which many other hotels offer. Good location for those attending conferences at Convention Center
5 out of 5
for Everyone
by A verified traveler from Tennessee

Nice hotel close to UT campus. Convenient.

Posted Jun 28, 2014
We had orientation for our daughter at UT. Easy access and about one minute from campus. First time we have stayed there .Price was fair but tried to make another reservation in couple months and price doubled
5 out of 5
for Everyone
by Omri Shental from Israel

Great location

Posted Jun 16, 2014
Stayed for 2 nights. Location is excellent, on UTK campus, quiet area right next to the market square and world's fair Park. Bus stop within 2 minutes walk from the hotel, so you can easily get around without a car. Highly recommended!
2 out of 5
by jv from chicago

Nice hotel, close to market square.

Posted Jun 12, 2014
Although the hotel it self was very nice, I was disappointed to find out that they charge $10 to park on their property. After paying for a room, one would thing the parking world be included.
5 out of 5
for Everyone
by Bill from New Orleans

Nice hotel, close t of downtown

Posted Jun 2, 2014
Clean and we'll priced. Great location within walking distance to restaurants and other venues
3 out of 5
for Personal Event
by Jon from TN

Sufficient enough

Posted May 21, 2014 on Hotels.com
The hotel room was clean and comfortable. However, the service at the desk was not good. Check-in was posted as 3 p.m. We arrived early, hoping to check-in early since we had some things to do in the area. They didn't allow us to check-in until 5 p.m. So I sat in the lobby with two small children. They didn't seem to care until I finally started complaining about their tardiness. Based on the room, its a nice hotel. But I wouldn't stay here again.
5 out of 5
by Teresa from Memphis

Perfect location

Posted May 17, 2014 on Hotels.com
Hotel is perfect for a Knoxville stay. We were in town for UT graduation. If it hadn't been raining, we could have walked to many of the places we went. Very helpful and accommodating staff and clean rooms. Only minus, was the lack of available parking spaces. Couldn't find a spot one night, so hotel staff removed parking charge from bill.
5 out of 5
by susan from ann arbor

nice hotel

Posted May 16, 2014 on Hotels.com
Great location, reasonable price. Clean and quiet.