Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Classic Hampton comfort,...

Posted Jul 10, 2014
Pros: Everything except the close proximity of our room to the highway.
The beds are fluffy and wonderfully comfortable, the staff is great and the hotel chain is generally the one I book when traveling in the US. The only downside to this stay was the fact that our room was so close to the interstate that we had trouble sleeping amidst all of the truck noise. Because the hotel was booked, we were unable to switch rooms and ended up changing hotels.
Comment from Hotel Management
Jul 11, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your review! We apologize that your stay was less than perfect. Please give us a chance to redeem ourselves the next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

hampton never fails!

Posted Jul 8, 2014
Pros: the size of the rooms, the cleanliness, comfort, easy to find.
Location: located in west knoxville, near fantastic turkey creek shopping....lots of shops and restaurants nearby.
as per usual, the room was clean, the staff was helpful and friendly. the pool was great, the workout room was great. the breakfast was wonderful as usual. very conveniently located right off the interstate. the ONLY issue was the hair dryer didn't work and i had to ask for a new one which took a while and the one they brought was quite old and ineffecient but finally got the job done.
Comment from Hotel Management
Jul 11, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your review! We are happy that your stay went so well! We will check into the hair dryers and make sure all the nonfunctioning ones are removed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville , TN

Posted Jun 30, 2014
Pros: It was very clean.
Location: Just a over night stay
The room was clean and there was a note on each bed telling us that they had clean everything on the beds.
Comment from Hotel Management
Jul 2, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your review!! We are glad you enjoyed your stay!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Kingsport, TN

Wonderful stay

Posted Jun 26, 2014
Pros: Quietness
Cons: More covered parking
Upon arrival, the staff was very pleasant. The room amenities were impeccable, and I was pleased to find a hair dryer in the closet since I had forgotten mine at home. The complimentary breakfast was a pleasure the following morning, and during checkout, the staff was again very friendly & efficient.
Comment from Hotel Management
Jul 1, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your kind comments. We appreciate you taking the time to write a review. At the Hampton Inn West Knoxville we strive to make every guest feel like they are at home. We look forward to seeing you again next time you stop in Knoxville.
4 out of 5
Recommended
for Personal Event
by Julia from Canton, GA

Posted May 23, 2014 on Hotels.com
This hotel seemed very clean and the front desk staff was very helpful. The "queen sized" beds must have been for a very small queen -- but still comfortable.
Comment from Hotel Management
Jun 17, 2014 by Amy H Sales Manager, Hotel Management
Thank you for taking the time to leave your comments! All of our staff try to make every encounter a memorable one. We look forward to having you as our guest next time you are in Knoxville.
5 out of 5
Recommended
by Judy

Posted May 8, 2014 on Hotels.com
Comment from Hotel Management
Jun 17, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your rating!!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 6, 2014 on Hotels.com
Comment from Hotel Management
Jun 17, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your rating!!
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 19, 2014 on Hotels.com
Comment from Hotel Management
Aug 5, 2014 by Amy H Sales Manager, Hotel Management
Thank you for your rating!
5 out of 5
Recommended
for Business Travelers
by Rosalia from FL

Excellent Stay!

Posted Apr 8, 2014 on Hotels.com
Very clean amd comfortable stay. Very close to the interstate. I highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice within 10 minutes of the zoo. and on the west

Posted Apr 1, 2014
good beds slept well great breakfast clean good parking