Suite, 1 King Bed, Accessible (Communication, Accessible Tub) | Egyptian cotton sheets, premium bedding, in-room safe, desk
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Reviews of Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Knoxville-North-I-75 Exit 112, an IHG Hotel
7520 Conner Rd, Powell, TN

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 678 reviews" "
Rating 8 - Good. 212 out of 678 reviews" "
Rating 6 - Okay. 102 out of 678 reviews" "
Rating 4 - Poor. 30 out of 678 reviews" "
Rating 2 - Terrible. 30 out of 678 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy overnight stay when traveling through Tennessee. Clean, comfortable accommodations. Nice quality and selection of breakfast items and great coffee.
Stayed 1 night in Apr 2024
Response from Kim on Apr 10, 2024
Thank you so much for the great review!

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Kim on Apr 9, 2024
Thank you for the great review! We hope to see you again in the future at Holiday Inn Express!

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That I needed to switch rooms because the couch bed could not be folded back in.
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for letting us know about the couch bed so that we can get this corrected. We do apologize that it was not operating correctly during your stay on the property.We do hope you will stop by in the future and you could enjoy a room with a much better couch. Our apologies for this inconvenience.We do appreciate you choosing Holiday Inn Express in Powell and hope you will give us another try in the future!

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property! Aubrey’s for dinner was awesome!
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for the great review! We are pleased that you enjoyed your stay while visiting our property Holiday Inn Express in Powell.

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Best part of the stay was the breakfast service, especially the hard working and good natured lady responsible for putting it out. This was followed closely by the friendly staff at the check-in. Overall, it was very a pleasant stay. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
We appreciate your compliments in regards to our staff. We do love our breakfast hostess and also agree she is an asset to our team. It is nice to hear that you will choose us again the next time you are in our area. We welcome you back at Holiday Inn Express in Powell!

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Kim on Apr 19, 2024
Thank you very much for the great review! We are glad you enjoyed your stay at Holiday Inn Express in Powell!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Dry clean
Stayed 1 night in Mar 2024
Response from Kim on Mar 29, 2024
Thank you for the great review!

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Texas Roadhouse within walking distance. Morning breakfast was as expected. Would stay again!
Stayed 1 night in Mar 2024
Response from Kim on Mar 29, 2024
We are glad you enjoyed your stay!

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Mar 2024
Response from Kim on Mar 29, 2024
Thank you for the great review!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim on Apr 2, 2024
Thank you for the great review! We are happy to hear that you had an enjoyable stay at Holiday Inn Express in Powell!

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. The breakfast was good and staff pleasant. This is our go to hotel when traveling through Knoxville.
Stayed 1 night in Feb 2024
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

6/10 Okay

Matthew R

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Kim on Mar 23, 2024
Please let us know what we can do to ensure you have a better experience in the future at Holiday Inn Express in Powell!

8/10 Good

William

Traveled with family
Had trouble finding a parking space. We were late getting back to the hotel.
Stayed 2 nights in Mar 2024
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

10/10 Excellent

michael, new boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

10/10 Excellent

Carolyn

Stayed 1 night in Feb 2024
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

10/10 Excellent

Erin

Stayed 1 night in Feb 2024
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous!!
Stayed 1 night in Jan 2024

10/10 Excellent

Pam

Stayed 3 nights in Jan 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kim on Jan 7, 2024
Thank you for the great review!

10/10 Excellent

Pam

Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023
Response from Kim on Dec 26, 2023
Thank you! Please come back and see us at Holiday Inn Express in Powell!

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the updated lobby. Very cool.
Stayed 1 night in Dec 2023
Response from Kim on Dec 24, 2023
We appreciate the review and that you noticed our brand new renovated lobby. Please come back and see us the next time you are in our area!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring extra pillows
The staff were all very friendly and the stay overall was a pleasant experience. My only dislike was when i requested extra pillows, i was told they dont keep them downstairs and wouldnt be able to get some. This caused the nights sleep to be a little rough.
Stayed 2 nights in Dec 2023
Response from Kim on Dec 24, 2023
We appreciate you taking the time to leave us a review. Our apologies that the front desk could not provide pillows for you and we should of been able to get you some from a different area.We do hope you will choose us again the next time you are in our area. Thank you for choosing Holiday Inn Express!

10/10 Excellent

Fawn

Stayed 1 night in Dec 2023
Response from Kim on Dec 12, 2023
Thank you for the great review! We hope to see you again at Holiday Inn Express in Powell!

10/10 Excellent

andrew

Response from Kim on Mar 23, 2024
Thank you for the great review! Thank you for choosing Holiday Inn Express in Powell!

8/10 Good

Elizabeth

Stayed 1 night in Nov 2023
Response from Kim on Nov 28, 2023
We appreciate the great review!

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodations
Overall, we were very pleased with our stay. The shower and bath products provided were excellent. Room was very clean. The bed was not as comfortable as hoped but for one night it was ok. Breakfast was very good.
Stayed 1 night in Oct 2023
Response from Kim on Nov 4, 2023
Thank you for the great review! We are glad you enjoyed your stay at Holiday Inn Express in Powell!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location to interstate many restaurants close
Stayed 2 nights in Oct 2023
Response from Kim on Oct 30, 2023
Thank you for the great review!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Never had breakfast server so helpful and friendly. Never! Nikita was made for this job. Kim, the manager, also was vibrant and personal.
Stayed 4 nights in Oct 2023
Response from Kim on Oct 26, 2023
Thank you so much for he kind words. We try to go out of our way to satisfy all of our guests during their stay. Please stop by and see us again the next time you are in our area, we would love to see you again at Holiday Inn Express in Powell!

8/10 Good

Michael, Napoleon

Liked: Cleanliness, staff & service, property conditions & facilities
We were not there long, but the hotel was easy to get to, safe and quiet. The beds were comfortable.
Stayed 1 night in Oct 2023
Response from Kim on Oct 16, 2023
Thank you for the great review! We are glad you enjoyed your stay.

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Room was fine. Breakfast was nothing to write home about, but there’s always cereal, so that was ok. The thing that drove me nuts was that the tv had no usable guide. That made trying to find out what was on tv a total pain.
Stayed 1 night in Oct 2023
Response from Kim on Oct 7, 2023
Thank you for taking the time to leave us a review. We do apologize that you had an issue with the tv. If you decide to visit us in the future allow us to show you how to get the guide on your tv, we are happy to help.Thank you for choosing Holiday Inn Express in Powell!

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointed
Very hard mattress and Unfriendly staff. Quite unusual for a Holiday Inn
Stayed 1 night in Sep 2023
Response from Kim on Oct 4, 2023
We apologize that you did not have a pleasant stay while visiting our property. We do hope we can make this up to you if you decide to give us another chance in the future.We want all of our guests to have the best comfortable stay while visiting us at Holiday Inn Express in Powell.Apologies

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Under renovation
Nice place Listing indicated breakfast was included but the kitchen is being remodeled so no breakfast was available. They should update their listing and appropriately lower their rate.
Stayed 1 night in Sep 2023
Response from Kim on Sep 22, 2023
Thank you for taking the time to leave us a review. We do apologize that we did not offer the full hot breakfast on this day. This was the only day we did not offer all of our items and we do apologize. We do hope that you will give us another chance in the future to serve you better.We appreciate you choosing Holiday Inn Express in Powell and hope we can make this up to you on your next visit.

10/10 Excellent

Julio, Mcallen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! The hotel was recently renovated and the staff was friendly. We will stay here again!
Stayed 1 night in Sep 2023
Response from Kim on Sep 16, 2023
Thank you!

10/10 Excellent

alyssia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and the rooms were clean!
Stayed 1 night in Aug 2023
Response from Kim on Sep 8, 2023
Thank you!

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay during our road trip. Appreciated the welcome bag with a bottle of water, cookie, and plastic laundry bag. Room was clean and comfortable.
Stayed 1 night in Sep 2023
Response from Kim on Sep 5, 2023
We are so please you enjoyed your stay at Holiday Inn Express in Powell! Come back and see us next time you are traveling in our area.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off from freeway
Stayed 1 night in Aug 2023
Response from Kim on Aug 15, 2023
Thank you for letting us know that we were a convenient location for you during your travels. We hope that next time you are in our area you choose to stay with us again at Holiday Inn Express in Powell!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Hotel has been newly renovated Room was clean and did not have a smell of anything. Staff was nice. A plesant stay.
Stayed 1 night in Aug 2023
Response from Kim on Aug 14, 2023
Thank you so much! We appreciate you letting us know.Please come back and see us at Holiday Inn Express in Powell!Sincerely, Kim GM

10/10 Excellent

Gary H.

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service..
Stayed 1 night in Aug 2023
Response from Kim on Aug 7, 2023
Thank you for the great review!

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kim on Aug 7, 2023
Thank you!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2023
Response from Kim on Jul 28, 2023
Thank you!

10/10 Excellent

Victoria

Stayed 2 nights in Jul 2023
Response from Kim on Aug 7, 2023
Thank you!

8/10 Good

Angeles, Berwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kim on Jun 29, 2023
Thank you for leaving us a positive review. We hope to see you again in the future at Holiday Inn Express in Powell!Sincerely,Kim

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TN VAC
Very good experience. Customer service, kitchen service, was excellent. Great breakfast selections, and good too!
Stayed 3 nights in Jun 2023
Response from Kim on Jun 27, 2023
Thank you so much for the great review! Please come back and see us at Holiday Inn Express in Powell!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Right off the freeway, lots of places to eat around, get gas and hit the road again!
Stayed 1 night in Jun 2023
Response from Kim on Jun 16, 2023
Thank you for the great review in regards to our property. We are glad you enjoyed your stay at Holiday Inn Express in Powell!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kim on Jun 16, 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Robert

Stayed 1 night in Jun 2023
Response from Kim on Jun 29, 2023
Thank you for the great review! We cant wait to see you back at Holiday Inn Express in Powell!Sincerely,Kim

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2023
Response from Kim on Jun 4, 2023
Thank you! We are so glad you enjoyed your stay. We hope you choose to stay with us again the next time you are in our area.Enjoyed having you.See you again at Holiday Inn Express!

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best andmost kind 🤗
Stayed 1 night in May 2023
Response from Kim on Jun 2, 2023
Thank you for the great review! We appreciate the kind words. We always do our very best to make sure our guests have the best stay possible while on our property.We do hope that we will see you again in the future at Holiday Inn Express in Powell!