Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

Great place to stay

Posted Dec 13, 2014
Pros: Friendly staff. Restaurant in the hotel
Location: Just needed a place to stay over while heading to SC.
We recommend this hotel. It was a very nice experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 14, 2014
Enjoyed the stay. Great burgers in the restaurant!
2 out of 5
by A verified travelerfrom michigan

good location but not a very good hotel

Posted Sep 25, 2014
Pros: Only the location
Cons: Cleanliness, and the general repair of the room
The check-in went well and the staff was nice, but the room was very disappointing. The bathroom floor was sticky, the window view was a wall of dirt, the phone did not work
Comment from Hotel Management
Sep 30, 2014 by Brian, Hotel Management
We are sorry you were not happy with the room condition. Thank you for your feedback, we will use this to better serve our guests in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Located exactly where I needed to be

Posted Sep 18, 2014 on Hotels.com
Everything went smoothly.The breakfast facility was very pleasant and had good eye appeal, great variety at the buffet and reasonably priced.
Comment from Hotel Management
Sep 30, 2014 by Brian, Hotel Management
Thank you for staying with us and giving your positive feedback! We look forward to seeing you again in the future!
3 out of 5
Recommended
by A verified traveler

a little costly

Posted Sep 6, 2014 on Hotels.com
It was nice but a little costly. Basketball court was closed for renovation. Did have a restaurant in it. Nice place to stay.
Comment from Hotel Management
Nov 15, 2014 by Brian, Hotel Management
We appreciate your feedback that allows us to better serve our guests. We look forward to you staying with us again!
Comment from Hotel Management
Nov 8, 2014 by Brian, Hotel Management
Thank you for your feedback. We are happy to say we will have a newly renovated basketball court soon! We appreciate your business and look forward to seeing you again!
2 out of 5
Recommended
by CSfrom CA

Renovation

Posted Aug 27, 2014 on Hotels.com
We were not happy with this hotel. We were told that the renovations were completed inside, but two door down from us was plastic blocking off the renovations. We could smell the paint and even hear some hammering. In addition to this, the sofa bed was so small it could barely fit two of our young children. It would not fit two older kids or adults. The buffet breakfast was bad as well. They had set out milk that had expired three days prior and the food had been sitting out all morning and was dry and inedible. We were still charged when we complained to the waitress who simply said it had been slow that morning. I would not recommend this hotel until the renovations are completed.
Comment from Hotel Management
Nov 15, 2014 by Brian, Hotel Management
We are sorry that you did not enjoy your stay. Thank you for your review. We will use your feedback to better serve our guests in the future.
Comment from Hotel Management
Nov 8, 2014 by Brian, Hotel Management
Thank you for taking the time to share your experience with us. We apologize that your stay was less than great. We are happy to say we are putting the final touches on our renovation and will use your feedback to better serve our guest.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom memphis

Close to restaurant

Posted Aug 25, 2014
Found a little flying bug is was kinda scary but over all is ok
Comment from Hotel Management
Sep 19, 2014 by Brian, Hotel Management
Thank you for the review! We apologize for the unwelcomed guest and have used your feedback to help prevent this from happening in the future. We look forward to you staying with us again.
Comment from Hotel Management
Sep 15, 2014 by Brian, Hotel Management
Thank you for choosing Holiday Inn Cedar Bluff and taking the time to write a review. We apologize for the discrepancy during your stay and hope that you will give us another chance by staying with us in the future.
2 out of 5
by A verified traveler

Hotel is being renovated

Posted Aug 21, 2014
Pros: location, staff very nice
Cons: A/C, TV, beds,
Hotel is being renovated, too much construction, available rooms are far from front desk and restaurant, old A/C in room, TV issues during light rain.
Comment from Hotel Management
Sep 19, 2014 by Brian, Hotel Management
Thank you for taking the time to share your feedback! I am sorry for the short-comings mentioned in your review. Please know that we wish for every guest to have a comfortable experience and these issues have been addressed.
Comment from Hotel Management
Sep 15, 2014 by Brian, Hotel Management
Thank you for your feedback! We sincerely apologize for the inconvenience our renovation caused during your stay. We are happy to say that we are now completing the finishing touches and would love for you to come experience the finished product!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near I-40 and I-75.

Posted Aug 17, 2014
It was just a brief overnight stay during a road trip. They offered free breakfast, which was a nice bonus.
Comment from Hotel Management
Sep 16, 2014 by Brian, Hotel Management
Thank you for staying with us and leaving us your feedback. We hope to see you again in the future!
4 out of 5
Recommended
for Overnight Stay Before Destination
by Judy McDowellfrom Winston-Salem NC

A weekend getaway

Posted Aug 10, 2014 on Hotels.com
Great staff and hotel. Dwayne was quite nice and helpful. Need better (more substantial) rollawsy beds. Otherwise nice experience even with renovations taking place. Breakfast staff was very accommodating. Thanks!