Ratings based on 404 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Beautiful hotel with very nice staff

Posted Aug 25, 2014
Pros: The staff was very friendly. The front desk staff comped our parking because we had told her we drove all the way from Los Angeles.
Cons: Absolutely nothing!
Location: Convention Center and University of Tennessee
The hotel was very nice. Had secure underground parking and very hospitable front desk staff. Hotel is also environmentally friendly and you must have key plugged into the wall for lights and AC to work. Great idea! Very good location for Convention Center and University of Tennessee.
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Great hotel and great location!

Posted Aug 22, 2014
Nice experience - good dining nearby. Clean rooms and the staff was very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
Very nice and spacious. Would have loved to stay longer. Breakfast was enjoyable. Staff was very helpful and friendly. Minor issue was understanding parking & card usage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central Location, walking easily done

Posted Aug 9, 2014
Pros: Bed were extremely comfortable
Location: Marketplace shops and restaurants, movie theatre, World Fair Park
Great staff at the front desk, friendly, helpful and lots of good tips about places to see in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Streator, IL

Great Hotel

Posted Jul 27, 2014
Clean room. Great location right off the interstate. Next to Worlds Fair Park. Many amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hendersonville, TN

Clean rooms, friendly staff.

Posted Jul 12, 2014
Greeted immediately by the front desk. Dominic checked us in and was very helpful recommending where to go to eat. Hotel is near Market Square which has a lot of shops and restaurants. It's also within 5 minutes of UT. Rooms were clean and looked newly renovated. Comfortable beds. It would have been nice if the room had a mini fridge and if parking was free (it cost $8).
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Fabulous Stay in Knoxville!

Posted Jul 3, 2014
We were greeted and immediately impressed with the amazing staff here. Chip and fellow concierge staff immediately engaged us and offered help to my son looking for housing for law school. Great room and had a wonderful breakfast . Shout out to Brad and Varnell who were so pleasant and helpful. We will be back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

Accessible

Posted Jun 27, 2014
This hotel is located in a convenient area. The hotel staff all seem so happy to be working there. Any issues I had, we're resolved immediately. They were only to happy to shuttle me around anywhere I needed and wanted to go.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Jun 25, 2014
Pros: Location
Cons: Improved roll away beds. Ours was horrible.
Location: UT campus, market in downtown Knoxville, Worlds Fair park
Close to UT campus and to downtown Knoxville. Overall a nice place to stay. Staff was friendly.
5 out of 5
Recommended
for Everyone
by john from nc

Nice in Knoxville!

Posted Jun 16, 2014
Pros: Great location. Downtown stores and restaurants in easy walking distance. Nice, spacious, convenient parking garage.
Cons: The air unit was noisy. The pool area was drab. You can smell garbage from the outdoor patio of the hotel bar. No show stoppers, but ...
Location: Market St (?) pedestrian zone is about three blocks away. Lot's of shops and restaurants there. Farmer's /crafters market Saturday. Fun!
Short stay in Knoxville to visit family. I'm not a Holiday Inn regular, but booked here because pro people we were meeting were here. This was a very nice property--good price too-- I guess because there was no convention in town. Got there about noon, so had to wait for room--no biggie. We went to lunch and checked in after. Lobby, halls, and guest rooms were tasteful and clean.