Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!

Posted Nov 8, 2014
Everything was as I expected, and more. Really helpful staff. f
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Union City, TN

Great location

Posted Oct 20, 2014
Pros: Very clean and professional staff
Cons: The thing that I would improve on was to make sure to not run out of coffee.
Location: The location was perfect. You could ask for anything more than to shop and to eat in a half a mile radius.
Everything that we expected and more. The breakfast was a bonus. The food was excellent and right up my alley.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Memphis, TN

Great Property

Posted Oct 16, 2014
Pros: The staff was superior.
Cons: Nothing.
Location: Hotel was located near interstate and plenty of restaurants and shopping were within a 10 minute drive.
The front desk staff was superior in correcting error by Expedia in booking my reservation. The rooms were large, clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Location: It is in the heart of Turkey Creek shopping and restaurants. There are so many different restaurants to choose from in the area.
The first night we had a quiet and pleasant sleep. The second evening we heard the people upstairs moving and "thumping" around until 1am. The first morning we enjoyed all that was offered at breakfast. The second morning I was disappointed when I got to the juice dispensers. They deid not replenish the orange juice the whole time we were in the breakfast room. I like my oj in the morning. Everyone we encountered were friendly. I would stay here again when we return to Knoxville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 13, 2014
This was a great hotel to stay in. The staff was extremely attentive to all of our needs. The breakfast had good food and not processed. We would definitely stay in another Homewood Suites.
5 out of 5
Recommended
for Personal Event
by Nancy wrightfrom Laredo, texas

Pleasant stay

Posted Sep 7, 2014 on Hotels.com
I was favorably impressed with the staff as well as the facility. The staff went out of their way to help me and make my stay comfortable. My only suggestion would be that there needs to be better signage as I had trouble finding the location. Once there, all was great.
3 out of 5
Recommended
by A verified traveler

Posted Jun 11, 2014 on Hotels.com
Our air unit did not work. We could not adjust it, at all, and half of the room was freezing and the other half had no air. Also, we were apparently below a work room or something because we had a loud noise all night.
2 out of 5
Recommended
for Personal Event
by Rogerfrom Gulfport, MS

Posted May 13, 2014 on Hotels.com
Room was too small. Dinners and breakfast was lacking and rude hostess.
4 out of 5
Recommended
for Business Travelers
by Dannyfrom Chattanooga, TN

Don't Believe What You Read Online

Posted Mar 24, 2014 on Hotels.com
Certain types of rooms are not offered but have them as an option online when booking. I didn't find out until checking in that I didn't get the type of room I asked for. The room was booked a month in advance so they had plenty of time to have notified me. Other than that, the service was excellent.
5 out of 5
Recommended
for Everyone
by Joyfrom London, Ky

Home away from home

Posted Feb 16, 2014
Wonderful stay! Very clean and a super nice staff. Will definitely be staying there when we visit again. A+