Ratings based on 269 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kona, HI

Great Customer Service

Posted Feb 25, 2015
Pros: Punctuality and professionalism
Cons: None
Location: Stayed at site
Courteous and prompt and the free amenities were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to the Airport.

Posted Dec 15, 2014
Would be very happy to stay there again. Good stag and service:-)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel for going to a UT game

Posted Nov 24, 2014
The rooms are very comfortable and clean with an updated style. I paid $70 dollars less per night for the same room I could have booked at the La Quinta downtown. It is about a 10 mile drive from the stadium.
3 out of 5
Recommended
for Couples
by Sherryfrom Mission tx

Before early flight

Posted Nov 21, 2014 on Hotels.com
Not our first time staying but maybe the last. We reserved a king bed but were given 2 double beds. The bed had a sink spot in the middle. The worst was the bed smelled like dirty feet. The staff was very nice.
5 out of 5
Recommended
for Couples
by ERICfrom Maryville

Go Vols

Posted Nov 18, 2014 on Hotels.com
I came in to see family and watch the Tennessee Vols play. The booking was easy and the customer service was amazing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gilbert, AZ

Next door to Knoxville Airport

Posted Nov 14, 2014
I needed a place for the night before a flight the next day. The La Quinta is next door to a Starbucks and Ruby Tuesday. If on a layover at Knoxville Airport this is perfect location. The hotel is clean bright and quiet. Good place for the night.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bryan, Tx

Chinese Soup

Posted Nov 2, 2014
Cons: American food at breakfast
Everything was great except they had Chinese soup and rice for breakfast. YUK
Comment from Hotel Management
Nov 13, 2014 by General Manager, Hotel Management
We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. It is our belief that every single guest is important. We apologize that your experience was not what you expected from La Quinta and assure you that we work very hard to give every guest the best hotel experience. I am very sorry to hear that you were not happy with our free Deluxe Continental Breakfast. We do our best to provide a variety of options that will appeal to every guest that stays with us. Many of our guests love our miso soup and rice addition. We have several Asian guests that stay with us from a near by company. However, there are still several American options to choose from from our breakfast. We will take your insight about our breakfast selections to heart, and look to include more healthy options. We know how important it is for our guests to start the day with a great breakfast. Thank you for letting us know.
1 out of 5
Recommended
for Families
by A verified traveler

DON'T GET STRANDED BY LA QUINTA!

Posted Oct 31, 2014 on Hotels.com
La Quinta cancelled our reservation for two rooms at 4 PM on the day we were booked and arrived. We had a confirmed reservation in place for 6 weeks and all hotels in a 40 mile radius were sold out. They left us HIGH AND DRY with no place to stay. We were in Knoxville for a Family Wedding and had to spend 2 hours of our family-time finding another hotel in the state!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location near airport

Posted Oct 28, 2014
Pleasant, helpful, professional staff. Clean facility, complimentary breakfast starting at 6am, which is very good if you have to catch an early flight
5 out of 5
Recommended
for Business Travelers
by williefrom lafollette

weekend getaway

Posted Oct 25, 2014 on Hotels.com
Had great service. Room was great.