Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Just as what I expect

Posted May 31, 2014 on Hotels.com
An ordinary hotel just as I expected. It was pretty cold in the room, but the blankets were too thin.
1 out of 5
Recommended
for Families
by K.S. from Midwest

Do not rent rooms here

Posted May 29, 2014 on Hotels.com
1. Hotel dirty and had a smell about it 2. Pool dirty and cloudy 3. Front desk staff was not helpful and borderline rude. Rented 5 rooms over a month before occupancy and they were not in a block but scattered throughout the hotel. 4. Black mold in the wall and ceiling of the shower/bath tub area 5. Room smelled 6. Structurally the building was in need of repair (i.e. wooden boards used to replace concrete steps, 3rd floor handrail on walkway loose, overhang at entrance was falling down, etc.) 7. I do not recommend anyone stay here
2 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 29, 2014 on Hotels.com
1 out of 5
Recommended
by KS from midwest

Do not stay here

Posted May 27, 2014 on Hotels.com
1. no microwave or refrig (even tho it appears in all the pics) 2. front desk staff was hostile to minor request 3. black mold on shower ceiling 4. general cleanliness of hotel was very bad (garbage cans always full, never emptied, general bad smell everywhere, even in rooms...had to buy air freshener, pool dirty (old leaves in bottom, water cloudy) 5. general maintenance of building was poor...replaced concrete steps with wooden steps, loose handrails on 3rd floor walkway) DO NOT RENT ROOMS HERE
3 out of 5
Recommended
for Business Travelers
by A verified traveler

basic room

Posted May 26, 2014 on Hotels.com
adequate low cost solution for quick business trip. Blue collar atmosphere.
3 out of 5
Recommended
for Business Travelers
by Jay aliwine from knoxville tennessee

Posted Apr 17, 2014 on Hotels.com
Room could have been cleaner
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 3, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2014 on Hotels.com
1 out of 5
Recommended
by Carolyn Sarafian from La Quinta Inn Knoxville West

Needs To Be Rated Again

Posted Mar 9, 2014 on Hotels.com
Totally disappointed in the poor condition of the hotel. I booked a room with a King Bed & fridge and microwave. This was NOT the room I booked ! There were 2 Double Beds and NO fridge or microwave. I booked a NO SMOKING room and the room had a no smoking sign on the room door and the room smelled like an ashtray. There were cigarette burns on the bathtub rim. I think Hotels.Com should refund my money & or give me a Free Room for 1 night.