All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Terribly dated, furniture straight out of the 50’s
Rooms away from lobby with outside entrance.
Manager wouldn’t recommend any restaurants in area, even though there were many
Rooms were great. Exterior a little rough but lighted very well. Was good value for the money. Will stay there again
Kevin
Stayed 1 night in Apr 2024
10/10 Excellent
frances
Business traveler
Apr 3, 2024
Liked: Cleanliness, staff & service, amenities
I always stay at Quality Inn when in Knoxville. I did find the room not so clean as before, there was a bar of used soap in the shower, there were some stains on my bed sheets, but all in all I will still stay at this location.
frances
Stayed 2 nights in Apr 2024
4/10 Poor
Blake
Traveled with family and small children, Traveled with family
The room we had, with our dog, we clean, bright and very comfortable. I hope all the rooms are like this one. Would definitely stay again on our travels through Tennessee.
As someone that does cross county trips often. This is one spot that I adore
Laura
Stayed 1 night in Mar 2024
2/10 Terrible
KEN
Traveled with partner
Mar 10, 2024
Disliked: Amenities
Booked a non-smoking room and was put in a smoking room with cigarette burns on the bedspread and office chair. The room was dirty and smelled awful. The water in the pool was green. We are not hard to please. When driving 10 hours one day then 10 hours the next you just want a clean room to sleep for 8 hours. We tried to last the night but woke up at midnight and left. The guy at reception was very nice.
Property is what you would expect for the price. Our stay was comfortable and we were fairly close to the TN basketball gymnasium. We experienced a problem at check-in between the property and Expedia. I had a confirmation from Expedia, but the hotel did not have a reservation on file for us. This was aggravating.
All good thanks. Just trash on the outer property just past parking lot
Patti
Stayed 1 night in Jan 2024
6/10 Okay
Bill
Traveled with partner
Feb 1, 2024
Liked: Staff & service
Disliked: Amenities
Door was damaged and deadbolt would not lock. Room was listed as nonsmoking but had clearly been smoked in.
Bill
Stayed 1 night in Jan 2024
8/10 Good
Sandra
Traveled with family
Jan 31, 2024
Liked it had motel style door for each room. Small room but clean and comfortable. A bit noisy at night. Reviving cars nearby. Staff was friendly. Breakfast was just carbs basically.
The night clerk was awesome. I cannot remember a time when I came across someone as friendly as this lady. I do not know what she gets paid, but I definitely would say that she deserves a raise or a bonus from her employers for the way that she makes you feel. She goes out of her way to make sure that everything is absolutely perfect for you.
Ronnie
Stayed 1 night in Jan 2024
8/10 Good
Athanasios, COVINGTON
Traveled with partner
Jan 22, 2024
Liked: Cleanliness, staff & service, amenities
Right off I-75 and dining options within walking distances. Reasonable room rates.
Very nice lady at the front desk when we arrived. That's the ONLY good thing this place offers.
Yes, i had a smoking room, which i paid the same amount as a regular room for and i sincerely doubt the regular rooms had broken lamp shades, a dirty bathtub and a ceiling that had so much water damage and what looked like "purple mold"?
3 hrs from home and after midnight... we were exhausted. We slept in our clothes and left first thing in the morning. Disgusting.
The room was not updated. The furniture was worn and not leveled. The heat was hard to control. The breakfast did not have much to offer. There was no guide for the TV.
The floors were very dirty and sticky in the bathroom and entryway. Even the tub was dirty enough we didn’t dare step in it. The front desk host was very nice. The hotel was just run down overall.
Older hotel but fairly clean. Breakfast was very limited. Only waffles for hot food. Only plain bagels, no jam, peanut butter etc. Only one type of tea. Very little options.
For the money a decent deal. Tiny TV of course, but had a microwave and fridge in room, along with a desk. Shower was very good, light over bathroom sink could have been brighter. 4 very soft pillows was a nice surprise. Could have used a blanket, none in the room. Good breakfast, not great. Waffle, cereal, plain Bagel.
Check in was ok but when we got to the room, we found several things wrong and damaged. Wall cracks, sink had cracks in the bottom, bug was killed on the wall and not cleaned off, refrigerator had water in it and shelf plastic cracked, tub wall around the spigot was cracked and when you pulled the lever to turn on the shower water came out of the crack. The breakfast was not a buffet as advertised just cold cereal and waffles. When advised of the conditions we were told that we better not smoke in the room since it wasn’t allowed. My wife advised her that we didn’t smoke. The one thing that was good was the bed. It was comfortable. Overall I wouldn’t recommend this hotel.
Robert
Stayed 3 nights in Nov 2023
6/10 Okay
Jeffrey
Nov 26, 2023
Liked: Staff & service
Disliked: Cleanliness
Meh
Mediocre at best. Underneath the bed and couch was filthy (old food, not just dust).
It's only three floors, so the elevator isn't super necessary, but the elevator was in terrible shape (I used it once to get to the ice machine, the ground floor one was broken).
Definitely felt overpriced for the state of the property.