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Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
5460 Central Avenue Pike, Knoxville, TN

Reviews

6.4
Rating 10 - Excellent. 116 out of 516 reviews" "
Rating 8 - Good. 123 out of 516 reviews" "
Rating 6 - Okay. 92 out of 516 reviews" "
Rating 4 - Poor. 81 out of 516 reviews" "
Rating 2 - Terrible. 104 out of 516 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azely

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people respectful and supportive and they helped me
Stayed 1 night in Mar 2024

2/10 Terrible

Devin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024

4/10 Poor

Alexus

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We liked where this hotel was located, however our room didn’t seem overly clean, we didn’t have any towels, the lady at the desk didn’t seem happy to be at work or wanting to help. It stated it was non smoking as well but the hallways smelt like smoke the whole time.
Stayed 2 nights in Jan 2024

6/10 Okay

Brett

Business traveler
Liked: Staff & service
Hair in the shower, unpainted repairs on walls, no water pressure, rooms small, no closets nor dresser
Stayed 2 nights in Jan 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, room comfort
Functional for what I needed
I arrived very early morning and the clerk was very helpful. The room was well maintained but lacked towels which I didn’t realize till I was getting ready to depart.
Stayed 1 night in Jan 2024

8/10 Good

Charles Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quit,very good service.And relaxville
Stayed 2 nights in Jan 2024

2/10 Terrible

Ryan

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay everything was clean and nice... Staff we're very nice and helpful... They only think I didn't like. They had no coffee or coffee machines. But everything else was wonderful
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 1 night in Dec 2023

2/10 Terrible

Kasey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Danielle

Business traveler, Traveled with partner
Disliked: Amenities
The whole place smells like old cigarettes and we had zero toilet paper even after asking for same multiple times
Stayed 1 night in Dec 2023

8/10 Good

Autumn

Liked: Cleanliness, room comfort
A night away.
Had a nice stay beds and room was clean, employees nice, quick check in and overall enjoyable stay.
Stayed 1 night in Nov 2023

2/10 Terrible

Mark B

Premises were filthy, staff was blasé, no toilet paper in room, TV remote not working, fruit flies around sink area…NASTY…
Stayed 1 night in Nov 2023

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and helpful. Rooms are not the most coziest and comfortable also had a slight bug problem.
Stayed 2 nights in Nov 2023

8/10 Good

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the mirror in the bathroom has visible splashes all over it from god knows what. the bathroom light didn’t even work. the blankets had cigarette burns in them. honestly, i slept fully clothes like on top of the bed then got out of there as fast as possible in the AM.
Stayed 1 night in Oct 2023

10/10 Excellent

Success

Business traveler
Liked: Staff & service
I stayed here for a day. The room itself was great. Definitely worth the price. If you are a non smoker, it might be a little uncomfortable for you. I visited from another country and was not used to the smoking culture.
Stayed 1 night in Oct 2023

2/10 Terrible

Shelby

Stayed 1 night in Sep 2023

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reeked of smoke. Front desk man told me about how someone OD and almost drove into the building that day.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a okay stay
The hotel room was very renovated updated. The only think I didn't like was the shower, didn't have hot water, only warm water and the shower water pressure was not good neither. Also no breakfast. Other than that, it was a decent stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Doug

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were no towels or wash clothes, the room was not clean, the bedding had cigarette burns, there were shopping bags left in the drawers, there was no bible, no alarm clock,no hair dryer, only a half used toilet paper on the roll and no extra, tv didn't work, the pool was closed with a tarp over it and they offered no "continental breakfast" or any breakfast for that fact. Complete waste of money. Would not recommend to anyone I like
Stayed 1 night in Jul 2023

10/10 Excellent

MARVIN

Stayed 1 night in Jul 2023

10/10 Excellent

MARVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Some updates needed but stay was better
Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Stayed 1 night in Jul 2023

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice, and didn't break the bank.
Stayed 3 nights in Jul 2023

2/10 Terrible

Brenden

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty. The fridge was full of mold. We had to towels or toiletries. There was blood on the shower curtain. Would not recommend to stay at all!
Stayed 1 night in Jul 2023

2/10 Terrible

Rhona

Disliked: Cleanliness, property conditions & facilities
No breakfast (yet advertised everywhere as including breakfast), also sheets have holes (the receptionist admitted this before i even checked into the room!) and while room was ok, but outside hallways and stairs were very dirty. I do not recommend.
Stayed 3 nights in Jun 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Terrible. Don’t stay here. Pictures advertised are not what the facility looks like. Very sketchy area.
Stayed 1 night in Jun 2023

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities
Sketchy area disgustingly dirty hotel
Stayed 3 nights in Jun 2023

4/10 Poor

Marcell

Disliked: Cleanliness
Stayed 2 nights in Jun 2023

4/10 Poor

Polly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the photos, overall poor condition
It is rare for me to write a bad review but this room looked nothing like the photos. There were no pictures on the wall. The toilet would hardly flush.- we continuously filled a cup with water to flush. The faucet was barely attached to sink basin. The hallways smelled of smoke. Overall condition was not good and we are fairly used to budget hotels for a quick night's stay. Front desk person was friendly enough but very slow. Do yourself a favor and maybe continue looking elsewhere.
Stayed 1 night in May 2023

2/10 Terrible

Phillip

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness & comfortbility
There was an unpleasant smell of cigarette/smoke smell from going inside the building all the way up into our room. Weird & unidentifiable yellowish/brown stains on bed sheets. Pillows were too small & stiff. Opened up the mini refrigerator & there was still food & Starbucks glass drink from possible previous visitors. Shower was barely even warm, lukewarm at best. Only thing good was the lights & the AC. Customer service was definitely A1 at check in though.
Stayed 3 nights in May 2023

2/10 Terrible

russell

Disliked: Cleanliness, staff & service, property conditions & facilities
Ive never complained in my life...but This is THE WORST hotel i have ever stayed in. It is dirty, all the restrooms are out of order, there is no elevator, the toilet seat is broken, the room is moldy, THE AD SAID BREAKFAST INCLUDED but the desk said "it is unavailable". The hotel looks nothing luke the photos and the amenities listed are totally false. I am shocked that Expedia's quality control on listings is this poor.
Stayed 1 night in May 2023

2/10 Terrible

Patricia

Stayed 1 night in Apr 2023

2/10 Terrible

Clint

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been in worse, but not by much
First off, the smoke smell isn't just smoke, it's weed. Second, the heater didn't work. Third, there were only two sheets and no blanket. Both my wife and daughter have asthma. I went out and bought an air purifier that got us through the night. From the looks of it, the company bought the property in really bad shape and remodeled it. They had to replace the carpet in the rooms with nice hard floors. The only positive was the shower stall was nicely done. Pay the extra few bucks, go elsewhere.
Stayed 1 night in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2023

4/10 Poor

Annie

Traveled with partner
Disliked: Amenities, property conditions & facilities
We were not happy with the room cause the description for booking stated other amenities that were not given. Only a shower was available. No coffee pot, couldn’t watch television only had 2 channels.and we were supposed to have a breakfast included and that wasn’t available also. Very dissatisfied and wouldn’t recommend going back to that establishment.
Stayed 2 nights in Jan 2023

6/10 Okay

Josué

Traveled with partner
Liked: Staff & service
They do not wait till checkout time to come by they will come early and they will walk in the room to tell you
Stayed 1 night in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was cool, there was construction and weird set up in the room. Has desk that is not near to any outlets to plug in devices for power.
Stayed 2 nights in Nov 2022

6/10 Okay

Emman

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Place was just ok. The lobby had bugs in the light under check-in counter. Looks like my room was updated but with only half the effort.
Stayed 2 nights in Oct 2022

2/10 Terrible

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t stay here! We paid for 2 nights and only stayed for one night because it was so bad. Ended our trip early because of this trashed and disgusting hotel. Pro tip - Knoxville hotels all suck unless you can pay $300/night at the Marriott. Drunken idiots are ruining these cheaper hotels. Stay away!!
Stayed 2 nights in Sep 2022

2/10 Terrible

Wilburn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Nastiest hotel I have ever stayed in. Would never stay here again. It smelled so bad. We actually left after seeing the room and went to comfort inn down the street.
Stayed 1 night in Oct 2022

2/10 Terrible

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
There wasn’t much to like. The property was undergoing a renovation and my first room was renovated but had cigarette burns in the sheets and comforter with dirty sheets. The second room had clean sheets but more burns in the bedding. My third room was not remodeled, the lighting was terrible, the desk chair was broken, the carpet was stained. I looked at a fourth room that was no better so stayed in room 3 only because I had driven 600 miles that day and booked the room through Expedia. If I could received a refund I would have left the property. I went down for breakfast the next mourning to find out that they were not serving it because of the renovation. I will never stay at a Rodeway again!
Stayed 1 night in Sep 2022