Blackout drapes, iron/ironing board, free cribs/infant beds
Check availability

Reviews of Super 8 by Wyndham Knoxville North/Powell

2 out of 5
Super 8 by Wyndham Knoxville North/Powell
323 E Emory Road, Powell, TN

Reviews

6.6
Rating 10 - Excellent. 129 out of 600 reviews" "
Rating 8 - Good. 167 out of 600 reviews" "
Rating 6 - Okay. 125 out of 600 reviews" "
Rating 4 - Poor. 72 out of 600 reviews" "
Rating 2 - Terrible. 107 out of 600 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Traveled with partner
Liked: Staff & service
It’s ok if you need a place to stay one night. Easy on/ off the highway. The free breakfast is not worth the time.
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we were assigned reeked of smoke,even though it was supposed to be non-smoking. The front desk person was very helpful, apologized, and got us another first floor room that was clean and fresh. She was very friendly and seemed to really care.
Stayed 1 night in Apr 2024
Response from Roy Patel on Apr 15, 2024
Thank you for staying and glad you enjoyed your stay. Thank you.

4/10 Poor

Shauna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We found a live bug in our sheets. The blankets had burn marks, the carpet had burn marks. We requested a non smoking room but due to all the burn marks throughout the room and the terrible smell, it must have been a smoking room. It smelled awful in there and I’m not sure what type of bug was crawling in our blankets.
Stayed 1 night in Apr 2024

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stop and get some sleep
Stayed 1 night in Apr 2024
Response from Roy Patel on Apr 15, 2024
We are glad you enjoyed your stay, hope to see you on your future trip to Powell, TN. Thank you.

8/10 Good

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
…
Stayed 1 night in Mar 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled, had a feeling of dirtiness.
Stayed 1 night in Mar 2024
Response from Roy Patel on Apr 15, 2024
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you.

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Facility and area around it appears very sleazy and marginal
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and comfortable.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Traveled with partner
Disliked: Property conditions & facilities
Was going to rate as a 4/10 but reduced to 2/10 when the ROACH appeared on the sink counter at 5 am. This was in addition to the large patches of black mold on the bathroom ceiling. It was so much that we did not use the shower and limited our bathroom usage. Definitely a health hazard. only positives were the bed was okay and the room (aside from the bathroom) was "refreshed".
Stayed 1 night in Feb 2024

6/10 Okay

Eugene

Traveled with partner, Traveled with family
Disliked: Amenities
There had been no pride taken when painting this room. There are paint splatters all over the artwork hanging on the walls and the toilet seat. Sorry to see that the room was also not overly clean. The fabric furniture was tattered and torn. I would not be staying here again.
Stayed 1 night in Feb 2024

6/10 Okay

ron

Traveled with group
Disliked: Property conditions & facilities
The heater was very noisy, the towel and wash cloths were terrible. Stained and old. Tv had something all over the screen. And forget about the free breakfast, and no lids for coffee cups.
Stayed 1 night in Feb 2024

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms close to highway Affordable
Stayed 1 night in Jan 2024
Response from Roy Patel on Jan 28, 2024
Thank you for staying with us and We are glad you enjoyed your stay. hope to see you on your future travel. Thank you.

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
this place is a dump!
my non smoking room smelled like an ash tray. the bedding was full of burn holes. the tv screen was smudged up severely. the door looked like it had never been cleaned. stains all over the carpet. when my key stopped working i stood in the lobby for 20 minutes waiting for someone to help me. i will admit that i never would have stayed there if every other hotel around was booked due to a winter storm, but what does that say, that they had pleanty of available rooms still. pay the extra $30 and stay somewhere else.
Stayed 2 nights in Jan 2024
Response from Roy Patel on Jan 28, 2024
Thank you for let us know, what you have experienced during your stay at our location. We apologize for any inconvenience. Thank you.

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place!
The room was awful. Dirty sheets cigarette holes in the comforter. Light doesnt work. Its currently 22 degrees and midnight and theres no heat. Apparently no one on site has a key to the fuse box to "flip" the switch. So people are freezing waiting for someone to fix it. The entire property smelled of weed.
Stayed 1 night in Jan 2024
Response from Roy Patel on Jan 28, 2024
We apologize for any inconvenience during your stay.

2/10 Terrible

Marc

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was green paint stains on the bottom sheet of our bed. Bed was not comfortable. There was mold/mildew on ceiling over the shower. There were stains on the carpet under the sink. Only enough coffee for 1 person in room, although we booked the room for 2 people Clerk didn't seem to speak good English or understand our concerns
Stayed 1 night in Dec 2023
Response from candy on Jan 30, 2024
I WANT TO SINCERLY APOIGIZE FOR THE DISCOMFORT YOU EXPERIENCED AND HOPEFULLY YOU WILL GIVE US ANOTHER CHANCE TO SHOW WE HAVE MADE CHANGES TO IMPROVE OUR HOSITALITY TO OUR GUEST.,WE HIRED NEW PEOPLE TO GET THE JOB DONEAND ON THE MELDEW IN BATHROOM WE HAD WATER ISSUES ON THE WATER COMPANY SIDE WHICH TOOK TIME TO FIX WE IMROVE EVERYDAY HERE TO MAKE THIS APLACE THAT YOU WANT TO STAY , THANK YOU FOR YOUR TIME AND HOPE TO SEE YOU SOON

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice at check In
Stayed 1 night in Dec 2023

4/10 Poor

Frank

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lacking in every aspect
Mattresses were comfortable enough but sheets are stained and everything feels dirty. Minimal towels. Tub is very dirty. Room smells musty and bathroom is worse. Better than sleeping in my car I guess. Haven’t yet decided if I’m going to risk using the shower without wearing my sneakers…
Stayed 1 night in Dec 2023
Response from Roy Patel on Jan 28, 2024
Thank you for let us know about your inconveniences during your stay, We have notify the issues you have mentioned to the housekeeping and we will get it cured. Again We apologize for your unpleasant stay.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Dec 2023
Response from candy on Jan 30, 2024
WE WANT TO THANKYOU FOR YOUR VISIT WITH US AND IF THERE IS ANYTHING WE CAN DO ON YOUR NEXT VISIT TO MAKE A 5/5 PLEASE LET US KNOW LOOKING FORWARD TO SEEING YOU AGAIN

2/10 Terrible

Alicia

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Roy Patel on Nov 27, 2023
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you

2/10 Terrible

Matthew

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st of all the lady and gentleman I only spoke to twice were nice and apologized. That was it! We booked 3 rooms. And no the rooms DO NOT look like the pictures provided. They are nasty! We traveled for a funeral and did not have time to rebook another motel for the large party we had or we would have! We took pictures of everything! The rooms reeked of smoke. We had non smoking rooms. Burn holes on the bedding. The floors not clean. The towels stained. The mirrors had not been cleaned. Only 2 lights worked in 1 of the rooms. Could only find 1 smoke detector in 1 room in the room that was located next to the office. The other 2 rooms were located on the 2nd floor. We slept with our clothes on on top of the blankets and turned the heat up because of the nasty sheets. I paid to much money for 3 rooms for this kind of a stay! And like I said if it wasn’t for the fact we were in town for a death in our family and had 10 people we would have went somewhere else! DO NOT BOOK A STAY AT THIS PLACE! I never give reviews but this time I feel like I really need to so other families don’t go through what my family did!
Response from Roy Patel on Nov 29, 2023
Thank you for staying with us and let us know about your inconvience during your stay. We will take your point and cure the thing we need to fix.We apologize for any inconvience. Thank you

2/10 Terrible

Shelby

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Roy Patel on Nov 27, 2023
Thank you for staying with us and We apologize for any inconvience during your stay. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Staff was very friendly and helpful. But continental breakfast was severely lacking-they probably should just remove that as an amenity.
Stayed 1 night in Oct 2023
Response from candy on Oct 24, 2023
We enjoyed you staying with us. Sorry about the breakfast confusion, but since covid when are only allowed to do so much. Which is what we are doing. Again, I apologize about confusion and hope we can look forward to seeing you again in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very outdated, worn out. Lady at front desk was great. Bathroom was gross. Get what you pay for.
Stayed 1 night in Oct 2023
Response from candy on Oct 24, 2023
t the time of your stay we were putting in new granite counter tops and vanities, which meant sheetrock repair and painting. I hope sometime in the future , you will give us another chance to be what you expected. thank you for your review we look forward to seeing you again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to get some sleep
Stayed 1 night in Oct 2023
Response from candy on Oct 24, 2023
thank you for your review, and are happy you were able to get the rest you needed, and look forward to seeing you again.

10/10 Excellent

Rodney

Stayed 1 night in Oct 2023
Response from candy on Oct 24, 2023
Thank you we enjoyed your visit. Please come again.

2/10 Terrible

Logan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from candy on Oct 24, 2023
thank you for your review, please know we are working everyday to improve the building and property. hope to see you soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from candy on Oct 24, 2023
Thank you for the review, please know that we appreciate your business.

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Towels were stained with what appeared to be black stuff that was washed but stayed stained afterward. Breakfast a joke - cold cereal, juice....nothing hot like eggs, sauage, etc...... Felt certain fear staying at this hotel with the rooms outside.....people roaming around late looked "creepy." Would not stay here again.
Stayed 1 night in Sep 2023
Response from candy on Oct 24, 2023
I am sorry to hear that your stay was so unenjoyable. I can guarantee that you were not in any danger on our property as i am a single woman and have several other single ladies that stay here with no problems that group you referred to is actually a good hard- working group of men who stay here when working in town they do not bother anyone, they actually would help anyone who needed it. Some of our towels and other items in the rooms are abused by other guest who think its ok to dye your hair or clean your car. we try hard everyday to repair and upkeep behind our guest to try and make stay enjoyable and I want to apologize for your stay not being that. we hope you might in future give us another chance ,as we are trying to improve everyday.

4/10 Poor

Ryan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Terrible

Martin

Stayed 1 night in Jul 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

2/10 Terrible

AUSTYN

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Roaches! Dirty rooms! This place shouldn't be open don't stay here!!!
Stayed 2 nights in Jul 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

4/10 Poor

Betsy

Liked: Staff & service
Disliked: Cleanliness
There were bugs in the room and the tub was not clean
Stayed 1 night in Jul 2023
Response from Jack on Oct 27, 2023
Hey! I'm really sorry to hear about the bugs and the cleanliness issue. That's definitely not up to our standars. We'll make sure to address this and take necessary steps to improve. Thank you for bringing it to our attention!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel stay was okay. We was expecting a little better room. There was nothing to choose from for breakfast. We won’t be staying there again.
Stayed 1 night in Jul 2023
Response from Roy Patel on Jul 17, 2023
Thank you for staying with us and let us know.

6/10 Okay

Catherine

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not clean at All just the bed made up we had to go buy things to clean the room and use our bed things
Stayed 1 night in Jul 2023
Response from Jack on Oct 27, 2023
I apologize for the inconvenience you experienced with the cleanliness of the room. We'll make sure to address this issue and take necessary steps to improve. Thank you for bringing it to our attention!

2/10 Terrible

Cindy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Sheets and pillows are stained. Hotel was not full and yet they put us next to a group that stayed outside drinking past midnight. Smoke smell in room. Towels stained. Bathroom dirty. Slept with clothes on. Feel like crying.
Stayed 1 night in Jun 2023
Response from Roy Patel on Jul 17, 2023
Thank you for staying with us , We apologize for your inconvenience.

2/10 Terrible

DiAnna

Stayed 6 nights in Jun 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

6/10 Okay

Alfred

Traveled with group
Disliked: Cleanliness, property conditions & facilities
THE PROPERTY IS PRETTY SAD, OLD AND DIRTY. KINDOF A CRUMMY LOCATION. NEEDS TO BE TORN DOWN AND REBUILT
Stayed 1 night in Jun 2023
Response from Jack on Oct 27, 2023
I'm sorry to hear that you found the property to be old and dirty. We appreciate your feedback and will take into consideration for future improvements. Thank you for sharing your thought with us!

8/10 Good

Christopher

Stayed 1 night in Jun 2023
Response from Jack on Oct 27, 2023
Hey there! Thank you so much for 8 out of 10 rating! We're glad you had a positive experience. if there's anything we can do to make your next stay even better, please let us know. We appreciate your support!

2/10 Terrible

Kali

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was a complete mess. Hair in the beds, hand prints on the mirrors, dirty refrigerator, stains on the pull out bed. Gross gross -
Stayed 1 night in Jun 2023
Response from Jack on Oct 27, 2023
I'm really sorry to here about your experience at the hotel. That sounds really gross and definitely not up to our standards. We apologize for the inconvenience and will address these issues immediately. Thank you for bringing it to our attention!

2/10 Terrible

Alex

Stayed 1 night in Jun 2023
Response from Jack on Oct 27, 2023
Hey there! I'm sorry to hear that you weren't completely satisfied with your stay. If there's anything specific you'd like us to address or improve, please let us know. We appreciate your feedback!

6/10 Okay

Balakishore

Stayed 1 night in May 2023
Response from Jack on Oct 27, 2023
Hey there! Thanks for taking the time to rate our motel. We appreciate your feedback and will use it to make improvements. If there's anything specific, we can do to make your next stay better, please let us know. We hope to see you again soon!

2/10 Terrible

Sammy

Disliked: Cleanliness, staff & service, property conditions & facilities
The girl at the desk was great and helpful. However when management came he didn’t even care about my situation and didn’t even try to help.
Stayed 1 night in May 2023

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
My main complaint was that the cloth shower curtain smelled of mold/mildew because it dragged the bottom of the tub and never got to dry. Room wasn't super clean but adequate.
Stayed 3 nights in May 2023

4/10 Poor

L Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay again
Hotel was very dated and dingy. Bed linens were stained and bottom sheet had holes. Pillows were flat as a pancake. Towels and wash cloths were very worn and thin. I was told by the front desk the only thing they had for breakfast was a couple of honey buns. The one good thing is the night clerk was very helpful and nice.
Stayed 1 night in May 2023

8/10 Good

EARL, Ocala

Liked: Cleanliness, staff & service, property conditions & facilities
Located near every thing needed

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets and towels. Cigarette burns in the blankets. Smelled bad. My expectations were low at the price but it still failed to meet them.
Stayed 1 night in May 2023

2/10 Terrible

Bryanna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I need a fort floor room but the Expedia app did not have any place to comment- I assumed elevators was not too concerned had recent knee replacement. The staff found a room in their long term area asked me if that was ok which it was. We got to room and at first look was ok we were tired and just wanted to go to bed. When we pulled beading back we found stains that looked like coffee or blood. I went to lobby and the staff found another set of sheets and were going to bring them to room. We check the other bed and could tell sheets were also dirty and it was slept in. When we stripped the bed we found the queen size bed had a very dirty and way too small mattress cover it was for full size and had multiple cigarette burns the mattress was stained and very dirty. Then we spotted bugs on night stand. Bathroom door was damaged and found stains and dirt Everywhere - non of this could be cleaned it was deeply embedded kinds of dirt and grime. So I do not blame staff at all times the tried there best to be helpful. They were organized and gave excellent service the issues was the condition of the room it need to be completely redone new carpet mattresses and repair damage and mildew in room. I would recommend a state health and safety inspection.
Stayed 1 night in May 2023