The hotel is at an excellent location, about a 5-minute walk from the Sannomiya Station. Check-in was quick and easy, and there were staff who were able to speak English as well, which was appreciated. While the room was small, that wasn't an issue, as I was there for business, and spent very little time there. The room did though have a large-screen tv, which was a nice touch. Everything was clean. The best part about this hotel was that there was a Seattle's Best Coffee shop on the first floor, accessible from both inside and outside the hotel, with a patio, so one could enjoy a very good coffee before starting the day. I would definitely recommend this hotel for anyone passing through Kobe. Great price, great location, great accommodation!