Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
4.2 Room cleanliness
5.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by Richardfrom Tewkesbury, England, UK

Traditional Japanese Hotel at a popular Hot Spring

Posted Apr 12, 2014
Pros: Authentic Japanese cuisine.
Location: Its an Onsen, up in the mountains, very picturesque, we walked and used the Onsen. I think we may have been the only foreigners there.
This was our first time at a Ryokan and an Onsen. We arrived at Shin-Kobe station and took the subway to Tanigami, changed there for a train to Arimaguchi, then changed again for a train which shuttles between Arimaguchi and Arima Onsen. The transfer from Shin-Kobe was accomplished with a single ticket for ¥720. The 12 tatami mat Japanese style room was used for breakfast, dinner and sleeping. We had a maid which served our meals and reconfigured the room as required for eating or sleeping. The same maid looked after us for the entire duration of our stay.
5 out of 5
by Ganfrom Australia

hot spring baths in Arima

Posted Oct 29, 2013 on Hotels.com
Great place with friendly helpful staff. Not a lot of English spoken but that's okay. Close to Arima's waterfall and ropeway. Nice hotspring baths including an outdoor bath. Wonderful food and drink - try the Suzune sparkling sake, it matches well with the food.
4 out of 5
by Doloresfrom Taiwan

First Japanese Hot Spring Experience

Posted May 14, 2013 on Hotels.com
I had previously visited hot springs in Taiwan, and was excited to visit the oldest springs in Japan. While the staff was very attentive, friendly and proficient enough in English, I found the rooms and hot spring spa areas themselves to be less modern than I had expected based on the price and experience in Taiwan. The surrounding mountains are beautiful, but the town itself has relatively few options for shops or restaurants. Perhaps I inappropriately expected a more westernized experience, but as a westerners, I would favor Taiwan for the value and luxury.
4 out of 5
for Spa
by Chrisfrom Arizona

First Hotspring

Posted Mar 23, 2013 on Hotels.com
Wow they must not get anyone foreign that often here. Definitely a language barrier, not something I would expect from a hotel rated this highly. I would recommend having some good basic knowledge of hot springs in japan along with overall conversation basics. The place is a bit dated (80's) and showed a little wear in the western room they placed me in. Room was a nice size and the fridge had beer and drinks which were a tad bit more expensive . If you get the meals included its well worth it. I felt like dinner was never going to end. The staff is definitely nice despite the slight language barrier. I was surprised that they didn't mention to me the theme'd rooms for hot spring as I read in their book. and the water wasn't as hot as I had heard it can be in other establishments (nice for those that don't like that). I was sad that they closed the bar a bit early but for being mid week stay I was not surprised. The price is a bit more than I would pay to stay again but considering dinner and breakfast those meals did not disappoint me