Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Christelle from Lyon

Repas traditionnel, Onsen, service au top

Posted Apr 28, 2015 on Hotels
Ryokan traditionnel un peu grand et "usé" par endroit (moquettes, papier des portes, etc.) mais malgré tout extrêmement agréable pour une première expérience. Les Onsens disponibles (4 au total) n'étaient pas très fréquentés et c'était très agréable. Le repas traditionnel servi en chambre était exceptionnel.
5 out of 5
Recommended
for Getaway With Friends
by Sing Wai Leung

This traveler left a rating score only Posted Apr 4, 2015 on Hotels
5 out of 5
Recommended
for Families
by HIROSHI from 大阪

建物は古いですが清潔で、従業員の方のおもてなしも素敵です。

Posted Mar 31, 2015 on Hotels
高校生と中学生の娘と家族で滞在しました。建物は確かに古さは否めませんが、それ以上に従業員の方のおもてなしのホスピタリテイは素晴らしいものがあります、お風呂も姉妹館のものと合わせて3か所の入浴が楽しめます。浴室に湯上りのバスタオルも備えられているので脱衣場も濡れたままになることもなく快適でした。ビッフェ形式の朝食も和洋食とも内容が充実した満足のいくものでした。
5 out of 5
Recommended
for Families
by chun hung

This traveler left a rating score only Posted Mar 3, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

Great experience

Posted Feb 25, 2015 on Hotels
Great experience. Highly recommend to the others.
5 out of 5
Recommended
for Everyone
by A verified traveler from LJY

중간에 이어주는 다리가 너무 예뻤어요

Posted Feb 16, 2015
갑자기 눈내리는 때 다리 건너가는데 너무 예뻤어요. 온천도 좋고 밥 맛있었어요. 푹쉬다 왔습니다.
5 out of 5
Recommended
for Getaway With Friends
by YANG-SHAN from 台灣桃園

不錯推薦。住ㄧ天的話比較不建議唷!

Posted Jan 22, 2015 on Hotels
如果是要在有馬溫泉玩上兩天的朋友,真的很直得推薦唷!!晚上我們是在房間用食,真的可以吃上一次正式的日式餐。有專人服務!!哪這間有刺青的朋友也可以泡湯喔(本人是全背)!唯一就沒wifi
3 out of 5
Recommended
for Couples
by Jessica from Singapore

Authentic ryokan / onsen exp, dinner is a let down

Posted Nov 6, 2014 on Hotels
Booked an overnight stay at the Ryokan as we were passing through from Osaka, which was my husband's first stay at a ryokan. We picked the 10 mat japanese style room, and the room was very spacious including closed balcony area with some seats. We topped up to include dinner service and breakfast, as I wanted my husband to experience a full ryokan experience with in-room dining. However, considering the price we paid, the quality of the kaiseki dinner, while pretty to look at, was rather lacking somewhat in standard to someone accustomed to fine japanese food. We did however opt to book a private family onsen, of which the hotel offers 3 choices - 1 partially open air, and 2 closed ones. We picked the "wine" one - water was literally the colour of red wine, and a good soak. Plenty of other free onsens to try out - some covered, and some outdoor. Only other thing to be mindful is the hotel is rather dated (but still clean), but if you don't mind that, it does make for an authentic ryokan / onsen experience. Far more intimate experience than larger onsen hotels i've tried in Hokkaido. Only reason why rating is lower is because of quality of kaiseki given the price point.
4 out of 5
Recommended
for Couples
by A verified traveler

If you like quiet...

Posted Oct 21, 2014 on Hotels
Location a little bit far but this is also the advantage for having a better environment. Have wandered around to check out other hotels, but likely i will still choose this one if coming back.
4 out of 5
Recommended
for Personal Event
by CWCWM from 香港

位置不錯,服務一流

Posted Oct 1, 2014 on Hotels
地點有馬溫泉站行15分鐘.經過商店,有馬玩具博物館(應該有車接送).酒店向山行係有馬溫泉纜車站,鼓ケ滝公園同有馬稻荷神社,客房都好舒適.ps早餐在2f