Ratings based on 6 Verified Reviews
They paid and stayed. We double-checked.
2.5 Room cleanliness
2.3 Service & staff
2.5 Room comfort
2.2 Hotel condition
They paid and stayed.
for Familiesby A from US
Good Food & service / But this is NotByTheLAkePosted Nov 18, 2013 on Hotels.com
I've had a mixed experience with this location. Plus points are - very very good food, nice service, they cater to children very well. In fact they prepared special food for my 1yr old....highly appreciate that. Negative points are - the front office and reservation desk is inefficient, they have no clue on the reservations and things are not planned in advance. In fact I called the previous day to let them know that I'll be checking in late - still the room was not ready. Ditto while checking out. But the other staff were very professional - would recommend that the front desk be trained better. The fact that I booked this hotel via hotels.com made me expect a truly international / professional service. The rest of the staff more than compensated for this...so it's an overall GOOD rating from me. ALSO - THIS IS NOT BY THE LAKE...IT's VIEW FROM THE ROOM IS NOT SO GREAT. SPECIAL MENTION FOR THE RESTAURANT STAFF - THE BEST I'VE SEEN IN TOWN....
by Gaurav from Hyderabad
Kodai by the lake - Not really by the lakePosted Jun 29, 2013
Pros: Room maintenance, Food taste
Cons: Service, Breakfast Management,
Location: Kodai is a small town - location is almost similar for all the hotels. In fact it is quite a bit far from the lake than other hotels.
Pros: Nicely maintained rooms Cons:The deception starts from the name itself. It is a good 2 km from the lake. The rooms may be lake facing but it would take a telescope to view the lake. The Hotel is actually by a swamp. Pathetic Service - If you feel like asking something for the room expect atleast 5 reminders and 1-1/2 hours. Buffet Breakfast - Almost all the vessels would be empty all the time and all the waiters would be too busy to attend guests. Bottomline - Try only if someone is sponsoring you , otherwise be ready for big frustrating Kodai
for Familiesby A verified traveler from Chennai
Great resortPosted Apr 19, 2013 on Hotels.com
Everything was good at Sterling by lake, nothing to crib at all.
for Couplesby Ratnesh
Unfriendly rules.Posted Feb 13, 2013 on Hotels.com
Didn't stay there.
by A verified traveler from Bangalore
Horrible experience at Sterling Lakview KodaikanalPosted May 28, 2011 on Hotels.com
The rooms, upholstery, toilets everything in the hotel room no 119 is in pathetic condition. One feels cheated for the charges paid for such accommodation Suggest that no outside person i.e non member should book room at Sterling Lakeview and repeat the same mistake. There are other good hotels available at the same price at Kodaikanal.
by A verified traveler from BANGALORE
Sterling Lakeview KodaikanalPosted Apr 25, 2011 on Hotels.com
ROOMS ARE NOT PROPERLY MAINTAINED. THE PAINT OW WALL IS PEELING OFF AT NUMBER OF PLACES WITH DERTY PATCHES OF WATER SEEPAGES. BATH ROOM IS NOT HAVING EVEN TOILET PAPERS AND IS DERTY.