Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby cristian from perth, western australia
Nice hotel away from the noise of the main street.Posted Nov 21, 2013
Had a nice time at the hotel. Great pools with fantadtic view of the ocean. Nice breakfst each morning. Room clean and staff very pleasant.
by Dom from Bristol, UK
Nice sea view, quiet and comfortablePosted Oct 28, 2013
Pros: Pool, shuttle bus
Location: Chaweng beach by shuttle bus, a number of good restaurants in walking distance down the road (eat on the beach at Buco, Bistro Samui etc)
The hotel is quite nice. It is built on a slope that drops down to the sea (no beach here!). Be aware, unless you have one of the very few chalets at the bottom you cannot see anything other than the building in front of you which ruins the view a little. Plus the sense of privacy is reduced if you can see people walking alongside your window. The greenery is lovely and the pools are great for cooling down after lounging in the hot sun - you cannot do much swimming in them though, they are too small. The staff were my main bug bear for the trip, although sometimes very helpful, generally they were lazy and lacked a 'service etiquette' that you might expect at any other hotel, typified by staff seen to be littering in front of guests and sitting outside rooms in groups smoking and chatting. This may have been representative of Thai's generally, but we found service much better in other places we visited. If you have a complaint, be ready for an argument as it seems they did not get the 'Customer is always right' memo! The hotel is not close enough to Chaweng beach to walk easily (you can, but it takes about 40 mins) so make use of the shuttle bus. If you want to spend in the evening in Chaweng, get the taxi / bus back. Rooms are comfortable and well cleaned, starting to look a little tired with age. It is quiet here, away from the liveliness of Chaweng, but the main ring road passes right next to the upper restaurant.
for Getaway With Friendsby A verified traveler
Beachless beach resortPosted Oct 24, 2013 on Hotels.com
I was a bit disappointed in the fact that there actually was no beach available at a seaside beach resort..
for Couplesby PP from New Delhi
Amazing hotel and extremly quitePosted Sep 27, 2013 on Hotels.com
I was lucky that somehow I got this hotel booked. Me and my wife were extrmly happy about the natural beauty it holds. those who are confused... dont worry and go ahead. No body can dislike this hotel othr than a bad exprnce with staff (if any).
for Business Travelersby vin from canada
bad servicePosted Sep 14, 2013 on Hotels.com
Front desk in the night time is just awful, very rude! Rooms are good for price, pool and breakfast good
for Couplesby Alan from australia
Lovely place but beware of the wildlifePosted Aug 24, 2013
Pros: The pool and the views
This is a gorgeous resort, the pools are amazing and the rooms are very comfortable. However we had a snake in our room one night, which caused some panic.security killed it and we were told it wasn't dangerous, but obviously we were disappointed that a snake got into our room. the staff moved us to another room the next day and we enjoyed our remaining few days. Overall the staff are somewhat helpful, but their level of English makes it quite difficult to communicate sometimes.
for Everyoneby Ajay from Bangalore, Karnataka, India
ParadisePosted Aug 19, 2013
Pros: The rooms, staff and the view
Location: A few kms from the Chaweng Beach
Situated at about a few kms away from Chaweng beach this is arguably the best resort out there. There restaurant and pool overlooks the sea to give a magnificent view in the day. Though the climb from the rooms is very steep they do provide a golf cart which is indeed handy. The restaurant has a good feel to it and one gets the peace of mind irrespective of what time of the day it is. The staff is very helpful and their proficiency is English is way better than the folks in Thailand.
for Couplesby Cam from Sydney NSW, Australia
Great location.Posted Jun 6, 2013
Pros: Sea views and infinity pool
Cons: The sound of people sweeping leaves in the morning
Location: Far enough away and close enough that makes it private
Great location. Is away from the main action at Lamai or Chaweng, but close enough. Seafront Chalet has beautiful sea views. The hotel has many birds that makes waking up peaceful and tranquil.
for Everyoneby A verified traveler from London, UK
Just MagicalPosted May 13, 2013
Pros: View and room
Location: Great location. Easy access to Chaweng and/or Lamai beach
Great place for a stay. The rooms are set in chalets and make you feel like in a mini village. We had a seafront chalet which overseeing the sea. the view was amazing!!! The staff is friendly and helpful- it's just a shame that not all speak basic English which makes communication harder. But overall magical!
for Everyoneby Sohil from India
Ok Hotel, bad customer servicePosted May 11, 2013
Cons: No customer Service and Rude Staff
Beautiful Location, Nice rooms. Pathetic customer service and Rude Staff.